Quebec Superior Court ruled on December 5, 2014, Rogers Wireless Communications was to repay former customers for charges over Early Termination Fee (ETF) contracts.
The Court said the early cancellation fees paid by customers between February 2008 and June 2013, were determined “abusive”. The result was a $26 million required to be paid out by Rogers.
However, according to payouts being administered by Collectiva, roughly 78,000 Canadians have not claimed their reimbursement, as $8 million is still left to be paid out.
Amounts of $42.70, $102.86 and $327.91, are waiting to be paid out depending on the type of service purchased. Payouts are via e-Transfer or mailed cheques.
You can make a claim here—no documents are needed but only 3 conditions must be met:
- You entered into a wireless phone contract with Rogers Wireless Communications between January 1, 2007 and June 30, 2010.
- You ended (terminated) the contract before the end of its term
- You paid the Early Termination Fee (between February 21, 2008 and June 30, 2013).
Claims can be made before the deadline of May 31, 2021. If there is unclaimed compensation, it will be “distributed to third parties, in accordance with the law.”