Fido has launched a new unadvertised promo for select customers, which waives the early hardware upgrade fee, normally charged to those looking to upgrade before their existing contract ends.
Internally this is an “exclusive offer for targeted customers”, being sent out via text message. Reps will verify if customers are eligible for this upgrade if a plan option shows up in the system with program code “FIDOTREAT” (or “CADEAUFIDO” in French).
For example, if you signed a 3-year term a year and a half ago, Fido will waive your $300 early upgrade fee if you enter in a Tab24 agreement. We’re told customers can keep their 6GB/$30 add-on, while you can also get a Max Plan subsidy without having to choose an existing in-market Max Plan.
While this is a targeted offer, Fido’s internal memo notes customers asking for this promo can also get it, if a check of your account shows you are eligible. This promo is available from December 10 until January 31, 2015.