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Telus Supports Lytton Wildfires: Wireless Overages Waived, Sets Up Mobile Cell Tower

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Temporary wireless coverage in Lytton BC July 2 2021

Telus cell tower on wheels; image via Telus

Telus announced on Friday it “continues to work closely with local authorities and emergency crews in response to the Lytton wildfire,” in a statement to iPhone in Canada.

The wireless company flew in extra equipment by helicopter to Lytton, B.C., and as of July 1 at 6pm PDT, it had set up its cell tower on wheels (COW), offering temporary wireless coverage for emergency responders. The mobile wireless setup is allowing for temporary wireless coverage while Telus restores cell coverage in the area.

“We have also deployed SmartHubs, satellite phones, hundreds of additional cell phones and charging cables, and comfort kits with necessities like toothbrushes and hand sanitizer to support emergency responders and evacuees,” said a Telus spokesperson in an email to iPhone in Canada.

Telus says it also has:

  • Suspended home service billing indefinitely
  • Waiving wireless overages throughout the month of July for all evacuated customers

The company says credits and free overages will be applied automatically for customers, with no action required on their part to contact the company. “We want everyone to focus on staying safe,” added Telus.

Kudos to the Telus team for acting quickly and supporting Lytton.

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