According to a tweet by @FidoSolutions, the reservations system should go live between 6-7AM EDT on Friday (Thanks @PeterLisi!). Expect Rogers to also have this start time as well.
@cobyrne FYI – The iPhone5 will become available on the Fido Reservation System between 6-7am EST on Friday, September 14 ^nk
— Fido Solutions (@FidoSolutions) September 13, 2012
Rogers and Fido customers can reserve the iPhone 5 by accessing their online MyAccount. There will be a $40 deposit required, and do note there’s no guarantee you’ll get a unit by launch day. It just holds a phone for you as Rogers/Fido receives them. Getting ahold of ample stock from Apple has been the barrier for Rogers in selling the iPhone, as formerly noted by their CEO Nadir Mohammed.
As for pricing, earlier Bell revealed 16GB iPhone 5 units will sell for $179.95 on a three year term. We’re assuming the 32/64GB models will sell for $289/$389 respectively.
Other ways to reserve carrier upgrade phones would be at Future Shop and Best Buy, as they did this for the iPhone 4S last year. However, they have not officially announced anything yet. We’ve contacted Future Shop for clarification and will let you know if anything changes.
Update (12:34AM PDT): Telus iPhone 5 pre-orders went live, and revealed new pricing for 32/64GB models at $279/$379.
Update 2 (Sept. 18th, 12:15pm PDT): Rogers iPhone 5 pre-orders have started to ship (thanks @pixe):
Want to see more of our stories on Google?
P.S. Want to keep this site truly independent? Support us by buying us a beer, treating us to a coffee, or shopping through Amazon here. Links in this post are affiliate links, so we earn a tiny commission at no charge to you. Thanks for supporting independent Canadian media!
Could you call them (rogers), go to the store, or pre-order the iPhone online or do you have to use the reservation system?
Online.
Do you know if you could order one through retentions, like they did with the 4?
sorry for the question, but what’s retention?
It’s the loyalty department. Has more power than normal csr’s to do things
When do you think we should call if we were to do it this way?
I believe so
So they should have a separate stock then (I hope)
Fido reservation system hasn’t been working for me for a while, I really hope it does in the morning!
Trying to decide between doing this and just… going to Apple. I have to upgrade (Rogers), but last year the 4S took a couple of weeks even for people at the top of the reservation list??
If only I had more patience…
wonder if there will be early upgrade where you just renew your 3 year contract or like last year where they didn’t allow any upgrade and you might as well pay for an unlocked one at the apple store.
FYI : Bell reservation will be up at 8 AM EST. It’s web, phone and in-store for new and existing customers.
Forget it. Another rep told me this : “Upgrades are not available online or via Consumer Direct Sales support”. So it’s in-store only boyz !
Bell PR told me via email reservations are online and in-store.
Any link or source to confirm?
Is there any way to get a 2 year contract from Bell? I’m an international student in my first year, so a 3 year contract would be extremely inconvenient as I’m not 100% sure if I will remain in Canada after graduation.
Thanks for the information Gary. Was looking for this information all day.
I’m with Rogers and want to try getting one in before work. Not sure how successful I’ll be considering it takes forever to get into your account today and it’s not even pre-order time. I have a feeling the website is going to crash.
wow I can’t believe how slow the Rogers website is tonight. How will it even function tomorrow morning lol
Yea it’s going to be pretty fun tomorrow morning starting at around 5:30am.
Good on Rogers for making the pre-orders start right when it’s time to get up, I can now make breakfast and watch the screen at the same time. LOL
Let’s pray for uptime.
3AM ET for Telus
thanks! This also listed on their twitter page.
Thanks for this guy posted.
Are they doing reservation only or will there be iPhones at Rogers stores on the 21st??
Rogers is a joke. Their customer service and sales department is pathetic. You can barely understand any of their staff. I called 4 times tonight because I kept hearing different information. 1st lady – reservation system starts on the 21st you can call in, go in store or go online. 2nd guy – reservation system online starts SATURDAY 15th hahah moron – 3rd lady – we’ll mail the phone to your house – 4th lady – Online reservation system commences 14th at 6am. Stuff like this makes me want to leave Rogers so bad.
I applaud your patience. I cannot call into Rogers anymore as I can’t take it anymore. My sanity is worth more than that.
I have a retention plan under 50$ with Fido. The rep. says I can’t pre-order unless I increase my plan above 50$ Any thoughts?
Up your plan then change it back afterward.
If I’m only almost 2 years into my contract (I bought my iPhone 4 in November 2010), I suppose that I will have to pay full price the phone if I make a reservation and I won’t be able to upgrade until I’m in 2 years and half into my contract, am I right ?
Assuming you r with Rogers. The answer is no. U will have to pay $13 / month left in ur contract. So if u r 2 years in you will have to pay$156 for an early upgrade + a $35 service fee
I don’t know if it will do the same for Rogers. Im a fido customer and I still have 8 months of contract left. I called customer service earlier today and they told me I had to pay $200 early cancellation fee if I wanna do upgrade now. Then I told them I was only 3 months earlier than the early renewal date ( 6 months prior). And after a while, the rep reduced the fee to $45 and also say they will credit me $25 back once I get the iPhone. They gave me a reference code and told me to provide this code at retail store when picking up my iPhone. Maybe you should try calling Rogers customer service
Is there any way for a current Rogers customer (TV, Internet & Home Phone) to access the Reservation without having a wireless account?
No, a Rogers MyAccount is required.
I have a MyRogers account, just no wireless plan on it. I do have a TV plan, a High speed internet Plan & a Home phone plan though.
Still, no? 😛
Well the ‘reserve’ button shows under the wireless area for existing accounts, maybe it could be there for you 🙂
Yeah, does not look promising. Guess my only option will to pre-order tomorrow during the day, or stand in line next friday morning…
Rogers went live early!
yup at 5:30am
#7 😀 rogers 32gb black
Rogers is up and running.
were u successfully able to reserve it? im getting an error msg
I was able to get through easily–number 12 for white 32 gb
Rogers is live now!!!!
Fido lied. Fido’s pre-orders were already live when I woke up at 5:45am EDT. Reserved Black 16GB and was number 58 in line.
Same as Rogers. I’m 188 and reserved at 5:54
Same here with Fido. I checked at about 5:45 and got number 44 for Black 16GB.
I’m not sure if my number in line is in relation to the pickup store or it will be number 45 phone to ship from Fido.
The reservation numbers are not localized to the store you reserved it at. You have the 45th reservation for that model Canada-wide. You will get a call launch day, if it goes like last year.
Fido is live for quite some time now, but only 16GB model available???
Victoria BC I was able to reserve w Rogers 16GB black, I’m number 95 😀
hey I’m 96 for 16gb black!
You should meet up!
hello
I am 49 on fido , but they only have 16GB black or white?
anyone able to reserve 32GB before me?
they don’t even have 50 32GB for reserve in Canada?
or Fido only have 16GB?
please post result.
thanks
fido only allowed me to reserve a 16gb white iphone 5 when i wanted a 64gb. can i still get a 64 if one is available when i pick up even though i reserved a 16gb through the reservation system?
Call me MR 27, 32, 34
This is BS I’m at fido website and it only has 16 gig iphone5 for ore order
I waited all night anyone else have this problem?
I even checke 545 am when it allowed to begin reserve
i had the same problem!!
just made my reservation and im 259 on their list 😀 but i think now the reservation is done
i got position 295 at 5:59 at rogers 32 GB black
So if I use the reservation system it just means I get it within 2 weeks? Standing in line actually sounds better then this doesnt it?
You can still stand in line if you want it on launch day. I plan on doing this even though I got a decent number at 5:40am. I just want to be sure I get it next Friday LOL
has anyone been able to order a 32gb or 64gb iphone 5 from fido?
No, only the 16GB models are available for the past hour…
wowww! im so pissed!
If I use the reservation system then decide to lineup on launch day to get one will they refund my reservation fee?
im not sure, im hoping that when i go pick up my 16gb i can get a 32gb or 64gb!
When the store calls you tell them you don’t want it. Or you can go online to your account and cancel the order too. You will get the deposit back.
Looks like Fido dropped the ball. Rogers has all sizes and colors for reservation.
Looks like less people are ordering white ones. I got the 64gb white and I’m number 86 (I was 87, just logged back in and got 86, someone must have cancelled theirs)
reserved a 32GB black with rogers, any ideas on how many phones they’ll get in the first shipment?
I have check few post, seem fido only have 16gb,
rogers and other carrier have 32gb…
anyone got 32gb with fido?
since i got no choice , i reserve a 16GB anyway, i am number 49 in line.
5:45
Ok so fido only have 16? I ordered one because I don’t really care even tho I’d for sure prefer the 32… Does your place in the line changes if you change store?
Thanks
ya i had to reserve at 16gb at fido, that sucks big time!
why does fido blow so hard
Amen to that…
I’m number 256 with Rogers. Is that my number out of the entire country, city or what? Does anyone know?
Entire country. So it depends on what device color and size you picked, and it might depend on the store too as some stores get more devices.
Hopefully they’re distributed to the different stores according to ranking.
Only 16gb models are available thru Fido reservations at the moment! I am not pleased.
fido has really disappointed me today!
The “reserve” button isn’t clicking!!!! For the past half hour!!!??
on rogers that is…….
Try another browser maybe?
number 266 for a black 64GB! heard that was a national number, so I think I have a decent shot of getting it at launch!
what carriers are you all reserving 32gb and 64gb iphone 5’s from? Fido seems to only be allowing 16gb reservations.
i check other post for 32gb is only rogers .
i think we are screw with fido,
i am calling them up later.
let go back to sleep, seem we are wasting time here….
#739 with Rogers Ottawa. 32GB Black.
I got this 🙁
Sorry, but we cannot process your request at this time. It could be due to one of the following reasons:• You are not eligible to use the reservation system; you must have an existing wireless device and receive a monthly bill from Rogers.• You are eligible, but we are experiencing technical difficulties. Please try again later.Thank you.
me too! for the last 45 minutes with Rogers, trying to reserve 32gb white…anyone else getting this?
Maybe something to do with the way our account is set up???
Tried signing in but”MyRogers is undergoing maintenance”…
See the grey Reserve button where the iPhone is? Click that
I didn’t see that button for the first 15 minutes. Who the hell thought of using a grey button? Grey=disabled!!!!
The “iPhone 5 Coming Soon” ad that all carriers show on their website has a grey button for Learn More. Looks like Rogers was just going along with that same colour layout… Sneaky
64Gb black and I’m 387…. Pretty impressive for 32 minutes after the opening!
cuz it’s buggy! It ain’t working for me. 🙁
Weird it had working really great for me…. Not wait, not bug at all
I got 33 for the 64GB Black when I ordered it at 2:38AM PST. Had no idea when they were going to be available with Rogers so I just kept checking. Glad I sacrificed sleep 🙂
If i order 16 from FIDO by refuse to take it unless they change it to 32 will that work? ive already sent 3 emails!
16gb is what the store will get with your name on it. If you want a different size then line up on launch day.
I’m hoping that when I got pick up my reserved 16gb, I will be able to switch it to a 32gb or 64gb on the spot
well i’ll explain to them that they’ve lost a customer if that’s the case, and who knows.. call one of those cheesy lawyers and sue them for false advertisement or pain and suffering .. something!.. telling me it would be available and it wasn’t pssstt.. lol
Anyone figure out if the ranking is by store or nationally? I’m 126. Is that out of all reservations or is that out of the white 32GBs?
Nationally. You have a good chance to get it on launch day.But to be certain that you do get it on launch day still line up early.
I thought the whole point of this was so that people wouldn’t have to line up all night. If they have too many reserved phones to distribute, they shouldn’t have any left for the stores Friday morning.
Imo… It’s more for people who don’t care about waiting a couple days (or weeks if your behind) to get the phone. If you want it on launch day you should still line up. I think Bell might be doing what you want with their in-store pre-ordering (not totally sure on this though)
So freaking annoyed with Fidio
i pre ordered this 16.. if they dont change it to 32 when i get there, fido can kiss this dog goodbye
also afraid to cancel pre order and see if 32 is there cause i dont wanna lose my space.. so emailed them and explained.. hopefully that worked
E-mail? Start tweeting, you will get a much faster response.
i cant fit what i gotta say in 140 homie
I got 643 on Rogers 6:11 am EDT iPhone 5 32 GB Black.
Last year was long to have the phone. 1 week later phone was available on store for pick up!!!
Very upset with Fido right now I specifically got up early to reserve a 64GB iphone 5 with them and they only have the the stupid 16GB models available for reservation. Not impressed with them the retentions person that I get on the line is going to get an earful from me.
Same here buddy, I woke up at 3am then at 6, for a 64gb or at the least at 32gb, fido must rectify this.
Same here. Its outrageous… Fido could have mention in advance that only the “most popular” 16Gb will be available for reservations, so I would not bother