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Apple to Replace 2016/17 MacBook Pro Batteries That Won’t Charge Past 1%

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Apple today released macOS Big Sur 11.2.1, which it says should fix a bug related to 2016 and 2017 MacBook Pro batteries unable to charge past 1%.

According to a new support document first spotted by MacRumors, Apple explains, “a very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.”

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“The battery health status on these devices will also indicate “Service Recommended.” If the status indicates that your battery is Normal, your battery is not affected by this issue,” says Apple.

Apple goes on to say, “If your 2016 or 2017 MacBook Pro exhibits these behaviors, contact Apple to get your battery replaced, free of charge. Your computer will be examined prior to service to verify that it is eligible for the free battery replacement.”

The macOS Big Sur 11.2.1 or later or macOS Catalina 10.15.7 supplemental update should address the battery charging issue, which affects the following MacBook Pro models:

Here’s how to check your MacBook Pro battery health and find out if it needs service:

  • In macOS Big Sur, choose Apple menu  > System Preferences, click Battery, select Battery in the sidebar, then click Battery Health.
  • In macOS Catalina or earlier, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.

Apple says this issue only affects “a very small number of customers.” Let us know if you’ve been dealing with this battery charging issue on your 2016 or 2017 MacBook Pro.

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