According to Apple, the problem is only associated with a “very small” number of devices, detailing “a limited serial number range that were manufactured between September and October 2015.”
If your iPhone 6s is suffering from this unexpected shutdown issue, Apple says they will fix it free of charge, which comes in the form of a battery replacement.
You will need to visit an Apple Retail Store or an Apple Authorized Service Provider, where you will have your serial number cross referenced to see if you are eligible for the free fix.
You can also contact Apple Technical Support online or by the phone; wireless carrier partners are not participating in this program.
Apple says if you paid to have your iPhone 6s battery replaced, contact them for a refund, while the program “covers affected iPhone 6s batteries for 3 years after the first retail sale of the unit.”
Last week, Apple launched a similar replacement program for iPhone 6 and iPhone 6s users in China. Many Canadians commented they were experiencing similar issues. Now it appears Apple has stepped up to address the issue worldwide, but it’s only for the iPhone 6s.
It’s been a wild week for Apple, as they also issued a repair program for iPhone 6 ‘touch disease’, which will cost Canadians $189 to fix their displays.
Are you going to jump on this repair program for iPhone 6s batteries shutting down unexpectedly?