Apple’s Latest MacBook Pro Keyboard Keeps Getting Criticized as a Failure

Last year, an article by Casey Johnston over at The Outline highlighted how the new MacBook Pro keyboard ruined her life, and how she ended up having the entire top half of her out-of-warranty notebook replaced by Apple for $330.

Following up on her piece, Johnston has now revealed that she started getting temporarily dead keys on her MacBook Pro keyboard yet again “for seemingly no reason” only a couple of months after the replacement, which is why she strongly recommends potential buyers to stay away from the new MacBook Pros even on sale (via SixColors).


Here’s what she writes:

“I still had my 2013 MacBook Pro around, so I sold my 2016 MacBook Pro back to Apple’s refurb program, and now I just use the 2013 as my laptop. This old MacBook Pro is still fine, and most importantly, all the keyboard keys work. The new MacBook Pro is gone. When I started working at The Outline, I was offered a choice of a new MacBook Pro or a MacBook Air for my work computer, and I chose the MacBook Air, with its good keyboard that doesn’t break from dust. I’m fully committed to this bit.”

In her follow up article, Johnston also shares a bunch of Tweets from people who’ve dealt with the same issue. 

Unfortunately, Apple has not yet issued any statement regarding the issue, and if the problem is remotely as common as it appears to be, it’s about time the Cupertino company recalled the product.