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They have to screw up ones apparently.

Almost the same thing happened to me. After standing in line for 12 hours and waiting on hold in the store for another hour and a half the Rogers CSR on the phone told us that I would be paying $499 for a 32GB phone and that there was NO serial upgrader discount available. However, after we read him the content from the redboard blog post he disappeared to check with his manager and when he came back he was highly apologetic and agreed that yes, I actually did qualify, and my cost was $269 for the 32GB phone. Ah, fun times.

Ordered mine from Fido custumer retention service last friday and it was pretty easy, even if it was said that phones would only be available through Fido stores and official retailers… I was even able to cut around 20$ a month to my plan… I'm expecting the delivery in the next few days… Overall, very satidfied!

Do you know if its just that Rogers or other Rogers stores too that are getting more iphones?

Any new on when Fido (me) and Rogers (my GF) will get a new batch of iPhone 4?

Anybody know when bell stores will get more phones and if i ordered to day how long would it take for them to ship.
The bell store online said 14 days but i wasnt sure because of the huge demand of the iphone4.

you know what terrible I went to rogers on launch day, they said on launch day they would be gaurenteed at least 16 units, i was 4th in line, there stock didnt arrive till 2 pm, on launch day, while getting my phone order done, I was told i was not allowed to purchase two units, for my wife and myself, i was informed by the rep, there was a limit of one per customer, even tho there own website stated a max of two, showed this to the manager, and was bluntly told that, that because they are not a rogers corporate store, they are a “dealer” and not corporatly owned they followed there own rules, i was disgusted and walked out of the siore. why does rogers not say ” some stores” do not follow all there policies and procedures

I am in vancouver area. I was at Bestbuy store on Friday morning around 9.30am to pickup my phone. I was no. 6 in the line and was very positive that I will get my iphone 4. I am with rogers by the way. But when store opened at 10 am they guy told me that they only have four iphones for Rogers/Fido and only one of them is 32 GB. All the five people in front of me were either with Rogers or with Fido…..I was shocked…..then I quickly ran to other rogers dealers in the area but result was same…..I was out of luck.

Ever since, I have tried calling Apple store, Rogers dealers, Best buy, future shop but everyone is out of stock and they have no information, when they are getting new stock…..it is very frustrating.

Do you have any inside information?

Threaten to cancel contract. But for me it wasn't a threat but an actual circumstance, where I could no longer afford it, but I couldn't afford the NFS fee, or the bad credit, so they helped me out. Be nice, calm, and polite when you call. Go to Account Managing reps, explain your situation or need to cancel, then you should be redirected to retentions. You can get good deals IF you need them, don't try and con your way though,.. It kind of puts the system to Lockdown and others who need it at a loss.

So rogers wouldn’t give you the iPhone promo price? Try going to either bell or telus and try to get a early upgrade at all. As long as you had a rogers phonr before June 7th you could upgrade to a 16gig for 399. Neither bell or telus does that. I had my bell phone for 2 years and i still can’t get the upgrade.

call retentions directly. i was first in line and was told i could not get a phone, even if i were willing to pay the outright price at that time. so i walked out of there with no phone, an incredible amount of embarassment and rage beyond comparison.

I used this when i was speaking with retention. Being embarrassed like that is something any agent can relate with and 9/10 that agent will have a heart and do something for you. some of those things that they did for me were:

-> im only 12 months into my contract but they have deemed me eligible not for the 399/499 hup…..but the 159/269 hup for the inconv.
-> 6 gb data, unlimited txt's, 350 daytime minutes unlimited weekend/evenings etc etc…. for 46.25$ (my bill was 93.69$ before)
-> and theyre sending me the phone in 2-3 biz. days express mail

Rogers activation page the night before told me I'd get the $269 upgrade price.

Their initial pricing was, anyone who upgraded to the 3GS when it launched last year, was eligible.

While I was standing in line at 4:30 in the morning, Rogers quietly updated their information so that I'd pay $499. Kind of an FU to customers.

I showed the Rogers guy the pricing info from the day before on this website, and he agreed it should be $269. He put a note on my file incase the bill comes in at $499, and wrote $269 on my contract. Thanks awesome Rogers store employee.

I wonder how many other early upgraders were devastated by this information and DIDN'T get Rogers to revert it back to $269.

Rogers was a disgrace on the launch day. It took me 5 hours, after i waited for 10 hours in a line outside the store to open, to get 2 iphones activated thru rogers. When i finally got them running, I got home to find out that none of my features or plans were in place so the iphone had no plan attached to it, when i called Rogers, they blamed Apple.
Rogers used to be the number one provider in the land and I can see why they have fallen to last place.

Has anyone told you guys, your a bunch of losers? Camping out for a phone? Really..? Man..what exciting liives you must have…I bet after camping outside for the iphone when you got home you played your war craft…bottom line is..its just a phone…you can wait a month..and as much as rogers can be a pain, no other company did early upgrades…so quit pissing and moaning, you think because you sat for a third time like a retard in line you automatically deserve a big discount on launch day…get a clue

Apple Store = Win

Rogers had issues with their system that day that was telling many ppl the wrong promo pricing, they were giving ppl credit if they ended up paying more than the promo price they were promised on their site.

Just put a $50 deposit on a 32GB iPhone 4 at a Bell Corporate Store. The waiting list is about 15 long but THEY WILL CALL ME when I am next in line. That is the way it should have been handled all along. Looks like it's Bye Bye Rogers!! Let's face it, the cell phone companies are all bad so for me, it's always been, whoever can get it to me first will win my business. I live in the country and did not have access to many high speed internet choices so it was a race to see who would get it first. Rogers won that battle with the Rocket hub 6 weeks before Bell so I signed up with them. I no longer have any loyalty to any of them, price and availability all the way because we all know that customer service is non-existant nowadays.

how did you express rage??? I have been contacting rogers non stop, Ive talked to retention once already, and they still wont let me get that price!!! help me!!