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Big Media is Investigating Rogers iPhone 3G Uproar

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The snowball effect is starting to take place right now in response to Rogers’ iPhone 3G voice/data plans. This all came about through the internet revolts, and RuinediPhone.com’s petition (which sits at almost 30,000 signatures!). Rogers has hired a PR agency to contact the entire blogosphere, however I think the damage has been done. Sorry, but there is no turning back right now with all this negative publicity. The floodgates have opened!

The Globe and Mail and CBC are Applying the Heat to Rogers

The Globe and Mail has an article that compares Rogers iPhone 3G rates with those of AT&T in the USA. The Ottawa Business Journal analyzes why Canadians have been “gouged” by wireless carriers over the years. The CBC’s most popular article emphasizes the criticism Rogers is attracting from Canadians.

Even the Americans are jumping into the fray. US media heavyweight, PC World, also gives us their take on the “blasting” Rogers is taking from Canadians. These articles are interesting reads if you haven’t seen them yet–check them out!

CBC Takes on Rogers iPhone 3G Woes on Air; iPhoneinCanada.ca Should be on Global TV News @ 6pm

The CBC had a very interesting clip regarding the iPhone 3G and why Canadians were in an uproar. You can view the clip by clicking here. But the fun doesn’t stop there. Within the Lower Mainland, it looks as though yours truly, iPhone Fan, plus another iPhoneinCanada.ca forum member will be on Global BC’s News Hour at 6pm tonight!

We were contacted by reporter Ted Chernecki. There will be a segment put together regarding Rogers and the iPhone. I wonder what we will talk about. Our on camera interviews should take place later today. It’s going to be interesting to see how it goes. I’ll keep you guys updated. For those with PVR’s, please set it up to record and send me a YouTube link afterwards if you can–thanks! 🙂

A Conservative Life Using 400MB of Monthly iPhone 3G Data

Hmm…how about 400MB of monthly data on the cheapest iPhone 3G voice/data plan? That would work out to 13MB/day. What can you do with 13MB/day? Well, most websites are almost 1MB to load! So if you ONLY surfed websites, have fun with your 13 website daily limit–thanks Rogers!

Here are a few examples of websites and how much data it takes to load them…keep in mind this is just the FIRST page of your visit:
iPhoneinCanada.ca – 710KB
iPhoneinCanada.ca Forums – 178KB
GlobeandMail.com – 859KB
Google.ca – 11KB (thank you Google)
Facebook.com – 174KB
eBay.ca – 241KB
CBC.ca News – 409KB
MySpace.com – 151KB
FutureShop.ca – 163KB
CNN.com 666KB
=========================
Grand total: 3562KB; 3.5MB x 4 pages from each site = 14MB
(stats calculated by WebPageAnalyzer)

Okay, so you’re probably wondering, “Gee, that’s not too bad at all!”. Well, don’t forget 3.5MB is just to load the first page of these websites. Most users surf at least 3-4 web pages per site (a conservative amount). I mean come on, Facebook stalking is a lot of work, so that right there will add up! Something to think about when Rogers pushes 400MB into your face, and once again Elizabeth Hamilton will state that “These are just the optimized plans we think will benefit the customer”.

Don’t forget downloading/sending email, checking stocks, weather, AppStore, YouTube…it will all add up very quickly. In a flash, your daily 13MB quota will be long gone–which might result in some expensive overage charges from Rogers! iPhone 3G users should be able to use the device without worrying about exceeding their data limit. What fun would it be if you’re constantly calculating how much data you’ve consumed? It wouldn’t make for an enjoyable iPhone experience.

iPhone Accessories Update: Griffin Sends us Some Cool Products!

I received a package in the mail earlier this week from one of our latest sponsors, Griffin. Expect reviews to come later this week! Stay tuned…there might even be a giveaway! 😉

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  • JC

    This isn’t a situation where PR is required. There was no misunderstanding or confusion. It’s quite clear to everyone that the Rogers plans are excessive.

    Hiring a PR firm is just dealing with the symptoms. Rogers needs to fix the underlying problem and provide reasonable plans.

    Rogers disparately needs to get some healthy competition. I’d certainly switch in an instant.

  • JC

    This isn’t a situation where PR is required. There was no misunderstanding or confusion. It’s quite clear to everyone that the Rogers plans are excessive.

    Hiring a PR firm is just dealing with the symptoms. Rogers needs to fix the underlying problem and provide reasonable plans.

    Rogers disparately needs to get some healthy competition. I’d certainly switch in an instant.

  • Rogers is not “dealing with the symptoms”. All they are doing is hiring people (a PR firm in this case) and paying them a tremendous amount of money (gee they must know what they are talking about then) and will cater their report back to ensure that it say that Rogers is competitive and is “watching out” for the customer. This is nothing more than smoke and mirrors. Nothing major will change just because they hired a PR firm other than there might be a slight “token” reduction in prices and everybody will get conned into thinking “We won the battle”. It is like gas today…..they drive the price up 10 cents and everybody screams. Then, when it drops back by 7.5 cents, we scramble top fill our tanks because it is so low (but still more and too high).

    Just my view of what is happening and what the outcome will be.

  • Rogers is not “dealing with the symptoms”. All they are doing is hiring people (a PR firm in this case) and paying them a tremendous amount of money (gee they must know what they are talking about then) and will cater their report back to ensure that it say that Rogers is competitive and is “watching out” for the customer. This is nothing more than smoke and mirrors. Nothing major will change just because they hired a PR firm other than there might be a slight “token” reduction in prices and everybody will get conned into thinking “We won the battle”. It is like gas today…..they drive the price up 10 cents and everybody screams. Then, when it drops back by 7.5 cents, we scramble top fill our tanks because it is so low (but still more and too high).

    Just my view of what is happening and what the outcome will be.

  • LC

    I agree with JC. I think Rogers hiring a PR firm is them still not getting what consumers are saying to them and typical of a company out of touch. When it hits them in their pockets and they can see their losses maybe they will listen but by then I think it will be too late. I will not be using their services now or any time soon.

  • LC

    I agree with JC. I think Rogers hiring a PR firm is them still not getting what consumers are saying to them and typical of a company out of touch. When it hits them in their pockets and they can see their losses maybe they will listen but by then I think it will be too late. I will not be using their services now or any time soon.

  • Why doesn’t the CRTC reverse the decision to allow Rogers to buy Fido? That would fix this right up fast!

  • Why doesn’t the CRTC reverse the decision to allow Rogers to buy Fido? That would fix this right up fast!

  • Greg Dreaver

    Kudos to this forum! Our whole firm runs on Apple out of neccesity, of course our technology is backwards compatable to run various apps from the ancient and nostalgic, “PC Realm!”

    However even as avid Apple/Mac users and followers we are first to admit that the iPhone is a “Luxury Tech Product!” Even if the functionality works better than anything on the market, even if it is being thought of as the, 3rd OS, “MS Windows, OSX, and iTouch!”

    Believe me if it made sense to have an iPhone from a business standpoint we would be on the waiting list for any plan available! For now its wait and see what the new carriers will offer in the fall if not next year in terms of iPhone pricing.

    One aspect is that it may even be cheaper to have it on roaming prices connecting from a US based carrier once they are based here in the Great White North than it will be to use a domestic carrier, that will be when there are massive layoffs at Bell, Telus and Rogers/Fido, one only needs to look at the airline industry for a comparison.

    Remember throttling bandwidth to ease congestion is a myth, wireless does not run on oil, in fact if truth be told Canada could be wireless in very little time if the powers that be really wanted it for now it makes for a great bottom line to gouge Canadians. The only way we as consumers could make a stand would be not to purchase the iPhone, however curriosity and desire ususally trumps common sense of consumers.

    For myself I will get one unlocked at any price for travels to Europe.

    iAficionado

  • Greg Dreaver

    Kudos to this forum! Our whole firm runs on Apple out of neccesity, of course our technology is backwards compatable to run various apps from the ancient and nostalgic, “PC Realm!”

    However even as avid Apple/Mac users and followers we are first to admit that the iPhone is a “Luxury Tech Product!” Even if the functionality works better than anything on the market, even if it is being thought of as the, 3rd OS, “MS Windows, OSX, and iTouch!”

    Believe me if it made sense to have an iPhone from a business standpoint we would be on the waiting list for any plan available! For now its wait and see what the new carriers will offer in the fall if not next year in terms of iPhone pricing.

    One aspect is that it may even be cheaper to have it on roaming prices connecting from a US based carrier once they are based here in the Great White North than it will be to use a domestic carrier, that will be when there are massive layoffs at Bell, Telus and Rogers/Fido, one only needs to look at the airline industry for a comparison.

    Remember throttling bandwidth to ease congestion is a myth, wireless does not run on oil, in fact if truth be told Canada could be wireless in very little time if the powers that be really wanted it for now it makes for a great bottom line to gouge Canadians. The only way we as consumers could make a stand would be not to purchase the iPhone, however curriosity and desire ususally trumps common sense of consumers.

    For myself I will get one unlocked at any price for travels to Europe.

    iAficionado

  • with Rogers skimping on data people may be hesitant to “waste” their data at the AppStore, which could affect sales of apps in Canada, i’m sure. if i was limited in data, i’d do what i need to do and not lollygag.

  • with Rogers skimping on data people may be hesitant to “waste” their data at the AppStore, which could affect sales of apps in Canada, i’m sure. if i was limited in data, i’d do what i need to do and not lollygag.

  • luke

    The Rogers plans are form their perspective, their last great hope for Rogers not becoming a dumb pipe. They want you watching their on demand TV via 3G rather than beaming in open video content over the net etc.

    Their goal is to cripple the iPhone’s unique functionality. (or make people pay upwards of $200 a month to truly enable it.)

    Of course if they actually want to be content creators in the new wireless broadband space, another idea could be to make some iPhone apps and compete with everyone else vying for consumer attention in the app store (At&t jsut made a instant message app, MLB has their own forhtcoming direct video download app etc.) – but Rogers doesn’t because they own the bandwidth so figure anyone who has the GALL to use it in a fashion other than those specific ones they approve (RIM data or ROgers VISION 3G TV or $3 ring tones)should pay through the teeth. And they certainly don’t give that bandwidth to jsut any yahoo Californian computer company that plans to make money over canadian airwaves through innovation.

    Welcome to market stagnation. All the services you want, none of the ways you want it.

  • luke

    The Rogers plans are form their perspective, their last great hope for Rogers not becoming a dumb pipe. They want you watching their on demand TV via 3G rather than beaming in open video content over the net etc.

    Their goal is to cripple the iPhone’s unique functionality. (or make people pay upwards of $200 a month to truly enable it.)

    Of course if they actually want to be content creators in the new wireless broadband space, another idea could be to make some iPhone apps and compete with everyone else vying for consumer attention in the app store (At&t jsut made a instant message app, MLB has their own forhtcoming direct video download app etc.) – but Rogers doesn’t because they own the bandwidth so figure anyone who has the GALL to use it in a fashion other than those specific ones they approve (RIM data or ROgers VISION 3G TV or $3 ring tones)should pay through the teeth. And they certainly don’t give that bandwidth to jsut any yahoo Californian computer company that plans to make money over canadian airwaves through innovation.

    Welcome to market stagnation. All the services you want, none of the ways you want it.

  • Chris

    Looking forward to see a videopost of the CBC coverage.

    There’s no way I will accept one of Rogers crazy plans on top of a 3-year contract !!!

  • Chris

    Looking forward to see a videopost of the CBC coverage.

    There’s no way I will accept one of Rogers crazy plans on top of a 3-year contract !!!

  • Rox

    That might be a killer… sorry it’s in French (but look for Bell and Samsung instinct) http://www.lesaffaires.com/article/0/telecom/2008-07-03/479808/le-samsung-instinct-setrsquoattaque-au-iphone.fr.html

    Wow, unlimited data for 10$ per month

  • Rox

    That might be a killer… sorry it’s in French (but look for Bell and Samsung instinct) http://www.lesaffaires.com/article/0/telecom/2008-07-03/479808/le-samsung-instinct-setrsquoattaque-au-iphone.fr.html

    Wow, unlimited data for 10$ per month

  • Rox
  • Rox
  • Adam

    So, I guess we are just screwed. There is nothing we can do. Unlimited browser usage by my provider, Solo, is $7/month! Rogers is basically charging more for iPhone users simply because they are iPhone users. I can’t stand that type of abusive behaviour. Do we not have anti-competitive laws in this country? They should be sued to hell.

  • Adam

    So, I guess we are just screwed. There is nothing we can do. Unlimited browser usage by my provider, Solo, is $7/month! Rogers is basically charging more for iPhone users simply because they are iPhone users. I can’t stand that type of abusive behaviour. Do we not have anti-competitive laws in this country? They should be sued to hell.

  • blue
  • blue
  • Adam

    Here is an interesting link about Swedish telecoms buckling under public pressure and providing unlimited data to iPhone customers. Come Rogers people. Get your heads out of your asses.

    Telia reworks iPhone plans with unlimited option

  • Adam

    Here is an interesting link about Swedish telecoms buckling under public pressure and providing unlimited data to iPhone customers. Come Rogers people. Get your heads out of your asses.

    Telia reworks iPhone plans with unlimited option

  • Hey man that was pretty cool seeing you on the news. I’ve seen you on dotcompho before but on the news! They should have given you more time though.

  • Hey man that was pretty cool seeing you on the news. I’ve seen you on dotcompho before but on the news! They should have given you more time though.

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