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Rogers iPhone 3G S Launch Day: Top Tips on Buying your iPhone

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Today is the iPhone 3G S launch day in Canada and the USA. Rogers late last night dropped the bomb we were all waiting for–they finally released iPhone 3G S upgrade pricing (Fido too). Now, I don’t understand the rationale of keeping this information till the last minute. Is it to keep their employees and customers confused for today?

Imagine if you are a Rogers employee on the Eastcoast, only to show up to work in the morning with all this last minute info. Have fun passing it on to customers!

Anyways, I thought it would be handy to come up with some helpful tips (click here for last year’s preparation) on finding your hands on an iPhone 3G S, and some other thoughts to consider during today’s iPhone frenzy.

How to Get your Hands on the iPhone 3G S Today…

Educate yourself on Rogers/Fido iPhone 3G S upgrade policies. Some helpful posts you should read, if you haven’t already:
Rogers/Fido Releases iPhone 3G S Upgrade PricingΓ’β‚¬β€œFinally!
iPhone 3G S Contract Free Pricing: $699/$799 at Apple Retail Stores in Canada!
The Absolutely Everything You Need To Know To Buy Or Upgrade To The Rogers/Fido iPhone 3G or iPhone 3GS Post

– Don’t forget the UltraSn0w 3G unlock should be released today (QuickPwn/PwnageTool has been delayed)
– order your iPhone 3G S online and save $19 (still savings right? hehe)
TweetDeck iPhone App (use twitter to send out tomorrow’s launch info)
– wake up early, and head to your nearest Rogers Wireless dealer and get in line.
– keep the kids home from school, so they can be your little iPhone 3G S helpers. Explain to them the definition of the word “monopoly”.
– Apple Stores open at 8am, if you haven’t made an appointment, they are probably fully booked.
– Also try Future Shop, Best Buy, Wireless Wave, and even the cellphone kiosk at Costco.

Should I Sign on for an Extra Year to Get Discount iPhone 3G S Pricing?

Well, what do you think? Is it worth it to extend your existing 3 year contract (for those who bought the 3G on July 11th last year; you are almost 1 year in) to benefit from the discount pricing? The reason this is worth pondering is because this Fall, new GSM competition will be appearing (Telus/Bell setting up GSM for 2010 Olympics?). I will be jumping on my wife’s HUP to get the iPhone 3G S on contract free pricing. I am planning my eventual move away from Rogers in the future, and will not bite on their current upgrade pricing “promo”.

With all these contract extensions for discounts, it looks like my Rogers Lifetime Contract post isn’t that far off, eh? πŸ™‚ With each new iPhone, customers will continue to extend their contracts for discounts on hardware. Heck, forget the small talk and let’s just jump right into the lifetime contract. Rogers should give free phones for life, and tattoo your monthly plan details to your chest. Waddaya think? πŸ˜‰

Did you Buy the iPhone 3G S Today? Success? Failure?

So, if you upgraded to the iPhone 3G S, let’s hear your story. Where did you buy it? What did it cost you? Funny stories?

Let’s see if I can get another one of these t-shirts from last year, but to reflect June 19, 2009. πŸ˜‰ Happy iPhone 3G S hunting!

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  • Brian

    LOL @Rogers Lifetime Contract =P One of the funniest April Fools jokes!

  • Brian

    LOL @Rogers Lifetime Contract =P One of the funniest April Fools jokes!

  • Monty

    I’ll be phoning to order a black 3G’S’ 32Gb this morning. I’m not prepared to stand in line for hours hoping they might have any of the particular model I want when it’s my turn [if they have any left at all].

  • Monty

    I’ll be phoning to order a black 3G’S’ 32Gb this morning. I’m not prepared to stand in line for hours hoping they might have any of the particular model I want when it’s my turn [if they have any left at all].

  • Warpdrive

    My montly bill is always over a hundred bones. I’ll be gettin’ my 32gig for 299. Pretty decent of Roger dogers since I was preparred to fork out 800 this morning. I’ve got an apointment at the apple store in west Edmonton, not sure if I can get this new promotion there though. Maybe I should just order over the phone? What time is Rogers taking orders anyways?

  • Warpdrive

    My montly bill is always over a hundred bones. I’ll be gettin’ my 32gig for 299. Pretty decent of Roger dogers since I was preparred to fork out 800 this morning. I’ve got an apointment at the apple store in west Edmonton, not sure if I can get this new promotion there though. Maybe I should just order over the phone? What time is Rogers taking orders anyways?

  • Ethan

    I didn’t go to sleep last night. Took a bunch of those wake up pills…. Coffee and beer of course. Brought a lawn chair to chill in. Got to my local Rogers store at yonge and St clair…. 5am in the morning I just chilled read the paper. But more surprisingly…. No one is here… I thought it would have lots of ppl but no one…. I’m still here and passerbys just look at me like what the he’ll does he have a chair for…. God I’m bored. And feel dumb to. Only 1 hour 30 mins left.

  • Ethan

    I didn’t go to sleep last night. Took a bunch of those wake up pills…. Coffee and beer of course. Brought a lawn chair to chill in. Got to my local Rogers store at yonge and St clair…. 5am in the morning I just chilled read the paper. But more surprisingly…. No one is here… I thought it would have lots of ppl but no one…. I’m still here and passerbys just look at me like what the he’ll does he have a chair for…. God I’m bored. And feel dumb to. Only 1 hour 30 mins left.

  • JP

    Fido.ca claims to be sold out of all 3GS

  • JP

    Fido.ca claims to be sold out of all 3GS

  • Poxnor

    To the people already at the Apple store:

    I’ll be heading out soon to WEM. Do they have a separate line for people with 8am appointments? How are they going to handle the stampede? πŸ˜‰

  • Poxnor

    To the people already at the Apple store:

    I’ll be heading out soon to WEM. Do they have a separate line for people with 8am appointments? How are they going to handle the stampede? πŸ˜‰

  • Appleman

    Yeah, just paid a visit to my local rogers plus, no one there. Unfortunatley i believe (Although im not sure) that it only opens at 10. Anybody know of any that open at 8 in the Bloor West Area?

  • Appleman

    Yeah, just paid a visit to my local rogers plus, no one there. Unfortunatley i believe (Although im not sure) that it only opens at 10. Anybody know of any that open at 8 in the Bloor West Area?

  • Gono

    @iPhone Fan : If you plan to use your HUP’s wife to get a new iPhone, will you swap phone numbers or she will use your old iPhone and pay for data? Because I was planning to do the same (use my wife’s HUP) since I did the stupidest thing of accepting an HUP for a LG Neon 3 months ago. The problem is that she’ll get that LG phone with no need for data, but the guys at Fido told me that there is no way she buy an iPhone without any data plan… Getting her to accept my Neon for free was kind of easy, but getting her to accept that my phone number comes with it won’t.

  • Gono

    @iPhone Fan : If you plan to use your HUP’s wife to get a new iPhone, will you swap phone numbers or she will use your old iPhone and pay for data? Because I was planning to do the same (use my wife’s HUP) since I did the stupidest thing of accepting an HUP for a LG Neon 3 months ago. The problem is that she’ll get that LG phone with no need for data, but the guys at Fido told me that there is no way she buy an iPhone without any data plan… Getting her to accept my Neon for free was kind of easy, but getting her to accept that my phone number comes with it won’t.

  • Guest

    Today is a big day for iPhone users! Discuss your thoughts or have any comments on the iPhone 3GS here… http://iphoneincanada.ca/forums/showthread.php?t=5586
    Good luck guys πŸ˜›

  • Dusty

    Today is a big day for iPhone users! Discuss your thoughts or have any comments on the iPhone 3GS here… http://iphoneincanada.ca/forums/showthread.php?t=5586
    Good luck guys πŸ˜›

  • Don Mann

    I think I will wait until the dust settles!

  • Don Mann

    I think I will wait until the dust settles!

  • raistlinsghost

    I have been camped outside my local rogers dealer (a beyond wireless) and was just told as they were opening that their 3GS order is late!

  • raistlinsghost

    I have been camped outside my local rogers dealer (a beyond wireless) and was just told as they were opening that their 3GS order is late!

  • Ethan

    I know the one at young and St clair opens at 9 but I think they only have 16 gb 3G S’s

  • Ethan

    I know the one at young and St clair opens at 9 but I think they only have 16 gb 3G S’s

  • Appleman

    Damn, there are two here on bloor street so I think I have pretty good chances at a 32GB

  • Appleman

    Damn, there are two here on bloor street so I think I have pretty good chances at a 32GB

  • alvaro

    Call rogers this morning and talk to the rep, told her i want to upgrade to the new iphone, no problem upgrading ,it was 299 for a 32 gig , i got the iphone 3g july 18 2008
    no problem. i will have my new baby in 5 bussiness days. The phone call lasted 40min 30 minutes waiting for a sales rep

  • alvaro

    Call rogers this morning and talk to the rep, told her i want to upgrade to the new iphone, no problem upgrading ,it was 299 for a 32 gig , i got the iphone 3g july 18 2008
    no problem. i will have my new baby in 5 bussiness days. The phone call lasted 40min 30 minutes waiting for a sales rep

  • Monty

    Phoned at 0630. On hold for an hour and 15 minutes. Ordered black iPhone 3G ‘S’ 32GB and it’ll be delivered in 3-5 business days.

    The CSR was confused when I requested a 3G ‘S’ and said that model didn’t show as an option… All she was seeing was an 8GB, a 16GB and a 32GB iPhone 3G, but no ‘S’ model. I explained that the 32GB had to be the ‘S’ and that that was what I wanted. LOL

    Waiting 3-5 business days sounds better than sitting in a chair outside a store for hours hoping they might have the model you want… *shrug*

  • Monty

    Phoned at 0630. On hold for an hour and 15 minutes. Ordered black iPhone 3G ‘S’ 32GB and it’ll be delivered in 3-5 business days.

    The CSR was confused when I requested a 3G ‘S’ and said that model didn’t show as an option… All she was seeing was an 8GB, a 16GB and a 32GB iPhone 3G, but no ‘S’ model. I explained that the 32GB had to be the ‘S’ and that that was what I wanted. LOL

    Waiting 3-5 business days sounds better than sitting in a chair outside a store for hours hoping they might have the model you want… *shrug*

  • JeffC

    Just set up a reservation at the Calgary Apple Store for later today – assume the Apple Store will have adequate stock and any set-up snafus will be cleared out by then.

  • JeffC

    Just set up a reservation at the Calgary Apple Store for later today – assume the Apple Store will have adequate stock and any set-up snafus will be cleared out by then.

  • Germapino

    I called Rogers and the ignorant young chick told me my upgrade would be $470 for an upgrade to the 3GS 32MB.

    I told her she was wrong. She said the computer never lies.

    I called again. 10 min wait. Informed woman said it’ll be $274 for 3GS 32MB.

    Ensure you get someone who knows what’s going on. 1/2 the people there just learned about the 3GS during the first 15 mins of their shift.

    Good luck everyone!

    My details: Never had a smartphone, extended to 3 years contract (not 1 year extension) and did not upgrade for over 24 months. $274 for 3GS 32MB.

  • Germapino

    I called Rogers and the ignorant young chick told me my upgrade would be $470 for an upgrade to the 3GS 32MB.

    I told her she was wrong. She said the computer never lies.

    I called again. 10 min wait. Informed woman said it’ll be $274 for 3GS 32MB.

    Ensure you get someone who knows what’s going on. 1/2 the people there just learned about the 3GS during the first 15 mins of their shift.

    Good luck everyone!

    My details: Never had a smartphone, extended to 3 years contract (not 1 year extension) and did not upgrade for over 24 months. $274 for 3GS 32MB.

  • Justin

    Just got my 32 G 3GS from the Fido store in Eaton Center Toronto. I went with the no-contract price but the sale guy said that I can’t use my FidoDollars and not eligible for the 100 Fido Top up dollars unless I have a data plan in my account.

    Anyone can confirm this or I’ll be calling Fido customer service to get my credit.

  • Justin

    Just got my 32 G 3GS from the Fido store in Eaton Center Toronto. I went with the no-contract price but the sale guy said that I can’t use my FidoDollars and not eligible for the 100 Fido Top up dollars unless I have a data plan in my account.

    Anyone can confirm this or I’ll be calling Fido customer service to get my credit.

  • Germapino

    Did we save money from commission fees or service fees if we call Rogers rather than go to their stores?

    When I upgraded over 2 years ago the Rogers store was going to charge me $30 to get them to do it.

    I left and called Rogers instead to save cash.

  • Germapino

    Did we save money from commission fees or service fees if we call Rogers rather than go to their stores?

    When I upgraded over 2 years ago the Rogers store was going to charge me $30 to get them to do it.

    I left and called Rogers instead to save cash.

  • Renegade

    Good luck trying to upgrade if you had an iphone less than a year. Rogers failed to update their systems this morning with the latest upgrade options (big surprise)

  • Renegade

    Good luck trying to upgrade if you had an iphone less than a year. Rogers failed to update their systems this morning with the latest upgrade options (big surprise)

  • Matt

    SO EVERYONE IS AWARE. I went to purchase the Iphone 3GS this morning after seeing the offer they have for existing customers (299 if you bought it between july-sept of last year, with a bill of over 100/month). After waiting on hold for an hour at the store, the customer service person on the phone informed us that existing Rogers Customers CANNOT upgrade their phones today with rogers. The ‘information’ is not yet in the system.

    Therefore, as of right now, if you are an existing Rogers Customer, you cannot upgrade to the Iphone 3GS today without paying full price.

  • Matt

    SO EVERYONE IS AWARE. I went to purchase the Iphone 3GS this morning after seeing the offer they have for existing customers (299 if you bought it between july-sept of last year, with a bill of over 100/month). After waiting on hold for an hour at the store, the customer service person on the phone informed us that existing Rogers Customers CANNOT upgrade their phones today with rogers. The ‘information’ is not yet in the system.

    Therefore, as of right now, if you are an existing Rogers Customer, you cannot upgrade to the Iphone 3GS today without paying full price.

  • Justin

    Just called Fido Service and its all clear. My FidoDollars is used + plus I I get the 100 bonus credit too.

    So the Fido store sale guys do not know what they are talking about.

  • Justin

    Just called Fido Service and its all clear. My FidoDollars is used + plus I I get the 100 bonus credit too.

    So the Fido store sale guys do not know what they are talking about.

  • Chris

    10 minutes to 8:00, just drove by the flagship Fido, downtown Victoria there is not a soul. Downtown Rogers had 5 guys in front.

  • Chris

    10 minutes to 8:00, just drove by the flagship Fido, downtown Victoria there is not a soul. Downtown Rogers had 5 guys in front.

  • Justin

    FYI. During my call with Fido Customer service, the system knows that I have an unlocked iPhone. Interesting…

  • Justin

    FYI. During my call with Fido Customer service, the system knows that I have an unlocked iPhone. Interesting…

  • Kdub

    1hour 43 minutes on hold with Fido..phew. Long story short, got my 3GS 16gig for 199.00$ The shaft is that the next invoice is charged 399$ for the phone and then, the month after, you’ll receive the 200$ credit… The only thing is that you still shelled out 399$++ !! The 200$ credit stays on your account. It’s OK, but for those who love technology but care about have those extra 200 in your pants, it’s kinda shafty!

  • Kdub

    1hour 43 minutes on hold with Fido..phew. Long story short, got my 3GS 16gig for 199.00$ The shaft is that the next invoice is charged 399$ for the phone and then, the month after, you’ll receive the 200$ credit… The only thing is that you still shelled out 399$++ !! The 200$ credit stays on your account. It’s OK, but for those who love technology but care about have those extra 200 in your pants, it’s kinda shafty!

  • David

    Walk into a Wirelesswave when the store opened, no line up, was the only person in the store at 9, picked up a 16 gig GS on Fido network. My base 3 year voiceplan before the ad-ons is $20.00, still only had to pay the 199 for the phone.

  • David

    Walk into a Wirelesswave when the store opened, no line up, was the only person in the store at 9, picked up a 16 gig GS on Fido network. My base 3 year voiceplan before the ad-ons is $20.00, still only had to pay the 199 for the phone.

  • Mad90

    Hey guys if u live in Edmonton I have a hole bunch of new iPhones here in Londonderry mall at Tbooth on top of shoppers drug market. We do both Rogers and Fido

  • Mad90

    Hey guys if u live in Edmonton I have a hole bunch of new iPhones here in Londonderry mall at Tbooth on top of shoppers drug market. We do both Rogers and Fido

  • Appleman

    Went to Rogers Plus on Bloor St., went at 8:30, store opened at 9, First 3G S customer, had my 32GB White phone on the counter, right there. But they couldnt figure out the $299 July-Sept price so they said they would hold the phone and call me. Bummer.

  • Appleman

    Went to Rogers Plus on Bloor St., went at 8:30, store opened at 9, First 3G S customer, had my 32GB White phone on the counter, right there. But they couldnt figure out the $299 July-Sept price so they said they would hold the phone and call me. Bummer.

  • Justin

    Charging my 32 3GS, waiting patiently for it to fully charged to play with it. Curious, is anyone doing the full charge thing first before using the iPhone so the battery life/memory is optimal, etc.

  • Justin

    Charging my 32 3GS, waiting patiently for it to fully charged to play with it. Curious, is anyone doing the full charge thing first before using the iPhone so the battery life/memory is optimal, etc.

  • Tim

    Ordered mine on Rogers.com this morning. I only have 1 yr left on my contract and didn’t want to extend, so I bought the device only. My 2G iPhone will now be a backup or go to my Dad! I can’t wait for my new shiny 16GB White iPhone 3GS

  • Tim

    Ordered mine on Rogers.com this morning. I only have 1 yr left on my contract and didn’t want to extend, so I bought the device only. My 2G iPhone will now be a backup or go to my Dad! I can’t wait for my new shiny 16GB White iPhone 3GS

  • fuzzylogic

    That’s odd, when I bought my 3G, the rep told me to use it first till it was almost dead and then do a full charge for 12 hours. Is it different for the 3GS or did I get bad info?

  • fuzzylogic

    That’s odd, when I bought my 3G, the rep told me to use it first till it was almost dead and then do a full charge for 12 hours. Is it different for the 3GS or did I get bad info?

  • SBlade

    I just had a shockingly good experience with Rogers – got the 16GB 3GS for $299, which is about what I was suspecting as I’m at about 1.5 years with a non-smartphone right now. Anyway, I asked the guy on the phone to persuade me to get it through them instead of in store, so he passed me along to a customer service agent (this all occurred within 20 minutes). The agent was wonderful, and we kind of bartered a bit and settled on getting free voicemail and caller ID for both of our lines (I’m on a combined family data plan with my fiance) for all three years of the contract – a savings of $24/a month and approx. $900 over the three years. I’m still a bit leery about what they promise you, but he gave me a confirmation number, his name and extension. Definitely worth calling as opposed to going in!

  • SBlade

    I just had a shockingly good experience with Rogers – got the 16GB 3GS for $299, which is about what I was suspecting as I’m at about 1.5 years with a non-smartphone right now. Anyway, I asked the guy on the phone to persuade me to get it through them instead of in store, so he passed me along to a customer service agent (this all occurred within 20 minutes). The agent was wonderful, and we kind of bartered a bit and settled on getting free voicemail and caller ID for both of our lines (I’m on a combined family data plan with my fiance) for all three years of the contract – a savings of $24/a month and approx. $900 over the three years. I’m still a bit leery about what they promise you, but he gave me a confirmation number, his name and extension. Definitely worth calling as opposed to going in!

  • miche

    I just called fido kiosk and they said they aren’t selling non contract prices until late next week? WTF?

  • miche

    I just called fido kiosk and they said they aren’t selling non contract prices until late next week? WTF?

  • kilimats

    Called rogers this just now, 40min holding the line

    Rep told me my iphone is not upgradable as of today, he will forward an upgrade request to the appropriate team and they will contact me back early next week

    WTF !

    ROGERS is so unorganized !!!!!

  • kilimats

    Called rogers this just now, 40min holding the line

    Rep told me my iphone is not upgradable as of today, he will forward an upgrade request to the appropriate team and they will contact me back early next week

    WTF !

    ROGERS is so unorganized !!!!!

  • Antman

    I was in Chinook mall in Calgary and bought a new Iphone. There was no line up.

  • Antman

    I was in Chinook mall in Calgary and bought a new Iphone. There was no line up.

  • Carl

    Quick, put on your tinfoil hats!

  • Carl

    Quick, put on your tinfoil hats!

  • kuma

    Total lameness… I had an appointment at 8am at the apple store yorkdale and i got in all fine and everything (I waited early in line), but there were problems upgrading; the IMEI of the device would not register as valid for a upgrade, they tried several phones, stayed on hold with rogers for hours. The rogers reps at the store did the best they could do but as the morning continued it now seems to be a problem across canada. Unbelievable how Rogers couldn’t be prepared for this… So they turned me away iphone-less and said they’d call me back when the problems are resolved. I’m just kinda miffed that I waited so long for nothing… a waste of time that I could have spent sleeping!!!

    I have been a loyal customer to rogers for over 5 years, always make my payments… now that my contract is expired (and i’m on a month to month basis), i feel like giving up on the iphone. Rogers can stick it up their ass. Is this how rogers treats its customers? We’re ready for them, but they don’t put in the effort to meet us half way… and have their stuff working. THANKS ROGERS!!!!

    All I can say is that the apple staff were really cool and nice, even the rogers people… but they’re only nice bc they want mo’ money.

    Oh and I found it odd how they had to open parallels on a mac, so they could run xp and access roger’s sales portal.

  • Alex

    Just waited in line at a digital wireless store that claims to be Rogers. To find out that they charge a markup on all phones. You have to go to a reall Rogers plus store then they’ll give you the upgrade. However, I bought 2 IPhone 3G’s sept. 12/08 on a family plan, my bill is about $125 a month for both phones, I qualify for the $199 $299 offer with a year extension. For me it’s worth it.

  • kuma

    Total lameness… I had an appointment at 8am at the apple store yorkdale and i got in all fine and everything (I waited early in line), but there were problems upgrading; the IMEI of the device would not register as valid for a upgrade, they tried several phones, stayed on hold with rogers for hours. The rogers reps at the store did the best they could do but as the morning continued it now seems to be a problem across canada. Unbelievable how Rogers couldn’t be prepared for this… So they turned me away iphone-less and said they’d call me back when the problems are resolved. I’m just kinda miffed that I waited so long for nothing… a waste of time that I could have spent sleeping!!!

    I have been a loyal customer to rogers for over 5 years, always make my payments… now that my contract is expired (and i’m on a month to month basis), i feel like giving up on the iphone. Rogers can stick it up their ass. Is this how rogers treats its customers? We’re ready for them, but they don’t put in the effort to meet us half way… and have their stuff working. THANKS ROGERS!!!!

    All I can say is that the apple staff were really cool and nice, even the rogers people… but they’re only nice bc they want mo’ money.

    Oh and I found it odd how they had to open parallels on a mac, so they could run xp and access roger’s sales portal.

  • Alex

    Just waited in line at a digital wireless store that claims to be Rogers. To find out that they charge a markup on all phones. You have to go to a reall Rogers plus store then they’ll give you the upgrade. However, I bought 2 IPhone 3G’s sept. 12/08 on a family plan, my bill is about $125 a month for both phones, I qualify for the $199 $299 offer with a year extension. For me it’s worth it.

  • lmao

    LMAO
    faill

  • lmao

    LMAO
    faill

  • Sorry to hear so many problems!
    I just walked into Rogers and got mine. Out in 10 minutes…then again, I have special privileges and do not need contracts or anything πŸ™‚

  • Sorry to hear so many problems!
    I just walked into Rogers and got mine. Out in 10 minutes…then again, I have special privileges and do not need contracts or anything πŸ™‚

  • TK

    @X1Zero
    what?! πŸ˜‰ no contracts when you work for Rogers or where you just joking there?

  • TK

    @X1Zero
    what?! πŸ˜‰ no contracts when you work for Rogers or where you just joking there?

  • Kerry

    At 9:00 am I went down to a small Rogers strip mall store in Victoria that opened at 9:30. I was the 2nd in a line of two. One guy, the only employee there, let us in at 9:15. No phones had been delivered but took a $50 deposit. Five people earlier in the week had placed deposits. The store was expecting their shipment by noon and I’m waiting for a call.

  • Kerry

    At 9:00 am I went down to a small Rogers strip mall store in Victoria that opened at 9:30. I was the 2nd in a line of two. One guy, the only employee there, let us in at 9:15. No phones had been delivered but took a $50 deposit. Five people earlier in the week had placed deposits. The store was expecting their shipment by noon and I’m waiting for a call.

  • Screwed yet again

    I too went through the same ordeal last year, but the problem last year was caused by my corparate plan…que 1hr hold.
    As for this year, i walked right in, dealt with the same guy as last year, and due to the fact that i have a iPhone 3G (with all the right eligibilty requirements) i had to be subjected to the same 1 hr breathholding only to be told that Rogers has no grasp of customer care ethics and that their last minute HUP amendment had yet to be “ass”imalated into their system.

    Way to Rogers nice to see that your still at forefront of customer care and telecommunication in Canada…PLEASE learn from this and order online or over the phone ….it truly isn’t worth the BULL

  • Screwed yet again

    I too went through the same ordeal last year, but the problem last year was caused by my corparate plan…que 1hr hold.
    As for this year, i walked right in, dealt with the same guy as last year, and due to the fact that i have a iPhone 3G (with all the right eligibilty requirements) i had to be subjected to the same 1 hr breathholding only to be told that Rogers has no grasp of customer care ethics and that their last minute HUP amendment had yet to be “ass”imalated into their system.

    Way to Rogers nice to see that your still at forefront of customer care and telecommunication in Canada…PLEASE learn from this and order online or over the phone ….it truly isn’t worth the BULL

  • Donald Peters

    No matter how much I crave the iphone i won’t sign up for a 3 year contract at $117.45 per months ($4200/3yrs)

  • Donald Peters

    No matter how much I crave the iphone i won’t sign up for a 3 year contract at $117.45 per months ($4200/3yrs)

  • I never joke TK!

  • I never joke TK!

  • Canuck Nurse

    Just back from Rogers “flagship” in downtown TO. System for those who purchased on 11 July of last year, is still not up and running. Sent home with no idea when the system would be up. Rogers on the ball as usual in spite of the $$$$$ spent with them every month.

  • Canuck Nurse

    Just back from Rogers “flagship” in downtown TO. System for those who purchased on 11 July of last year, is still not up and running. Sent home with no idea when the system would be up. Rogers on the ball as usual in spite of the $$$$$ spent with them every month.

  • Kevin

    Managed to get a White 32GB 3GS… I’m a new customer transferring over from Telus.

    I went with a:
    $20 EPP – 200 min anytime, unlimited evenings/weekends starting at 6pm
    $35 IPhoneData Pack – 500MB, voice mail, unlimited texting, call display – i’m not doing any tethering and have wifi most of the time.

    I figured this is a pretty good deal! Now… I’m owned by Rogers for the next 3 years of my life πŸ˜›

  • Kevin

    Managed to get a White 32GB 3GS… I’m a new customer transferring over from Telus.

    I went with a:
    $20 EPP – 200 min anytime, unlimited evenings/weekends starting at 6pm
    $35 IPhoneData Pack – 500MB, voice mail, unlimited texting, call display – i’m not doing any tethering and have wifi most of the time.

    I figured this is a pretty good deal! Now… I’m owned by Rogers for the next 3 years of my life πŸ˜›

  • Kevin

    oh.. forgot to add. Either they forgot or maybe it’s because I’m a new customer, but I didn’t have to pay extra for the phone because of the voice plan under $30! Go me! …

  • Kevin

    oh.. forgot to add. Either they forgot or maybe it’s because I’m a new customer, but I didn’t have to pay extra for the phone because of the voice plan under $30! Go me! …

  • Brian

    I was at the Apple Store (Toronto Eaton’s Center) at 6:45am in line, I was 10th in line, there was a big opening and everything… then noone got anything. Nobody could upgrade, they could only do New Contracts, even people with appointments were left for hours. Eventually people just left, I ran for the Fido store by the time it was getting near 10am and the 32GB were sold out in Eaton’s Center and Queen Street…

    But the Apple Store said they would reserve a 32gb for me and told me to come back tonight and hopefully they will work out the issues with Rogers/Fido

  • Brian

    I was at the Apple Store (Toronto Eaton’s Center) at 6:45am in line, I was 10th in line, there was a big opening and everything… then noone got anything. Nobody could upgrade, they could only do New Contracts, even people with appointments were left for hours. Eventually people just left, I ran for the Fido store by the time it was getting near 10am and the 32GB were sold out in Eaton’s Center and Queen Street…

    But the Apple Store said they would reserve a 32gb for me and told me to come back tonight and hopefully they will work out the issues with Rogers/Fido

  • Ive actually seen alot of this happening today. I think rogers ended that $50 thing.

  • Ive actually seen alot of this happening today. I think rogers ended that $50 thing.

  • ifokust

    Yikes. My experience was smooth. Went to Fido kiosk @ Oakridge Mall @ 8am.
    I was the 1st person there. The reps were just opening up so i went 2 grab a coffee @ SB. by the time I came back the line grew….by 1.
    Was in and out with a 32GB by 8:30am and there were still only 2 customers behind me.

  • ifokust

    Yikes. My experience was smooth. Went to Fido kiosk @ Oakridge Mall @ 8am.
    I was the 1st person there. The reps were just opening up so i went 2 grab a coffee @ SB. by the time I came back the line grew….by 1.
    Was in and out with a 32GB by 8:30am and there were still only 2 customers behind me.

  • ifokust

    I’m so glad I went to Fido instead of the Apple Store. I called 2 cancel my Personal Shopping appointment I made as a back up and the salesman said it was an absolute zoo. I should head down and take a video of those still in line….with the 3G S!

  • ifokust

    I’m so glad I went to Fido instead of the Apple Store. I called 2 cancel my Personal Shopping appointment I made as a back up and the salesman said it was an absolute zoo. I should head down and take a video of those still in line….with the 3G S!

  • mike

    question..

    If i goto rogers today, Get the:
    $20 EPP Γ’β‚¬β€œ 200 min anytime, unlimited evenings/weekends starting at 6pm
    $35 IPhoneData Pack Γ’β‚¬β€œ 500MB, voice mail, unlimited texting, call display

    I can pay 100 bucks to cancel the 35 Data?
    I am a student who is always surrounded by wifi so data is pointless, Seems that cancelling would be the wiser investment as in the long run i will save more.
    Can i cancell the data for a 100 bucks? X1Zero?

  • mike

    question..

    If i goto rogers today, Get the:
    $20 EPP Γ’β‚¬β€œ 200 min anytime, unlimited evenings/weekends starting at 6pm
    $35 IPhoneData Pack Γ’β‚¬β€œ 500MB, voice mail, unlimited texting, call display

    I can pay 100 bucks to cancel the 35 Data?
    I am a student who is always surrounded by wifi so data is pointless, Seems that cancelling would be the wiser investment as in the long run i will save more.
    Can i cancell the data for a 100 bucks? X1Zero?

  • new_iphone3gs_user

    I called Rogers Wireless first thing this morning (Jun 18), was on hold for about 20 min, then bought an iPhone 3G S right away and signed up for the plans, including the sweet 6GB/$30 data plan. Easy as that! Hope all the suckers had fun waiting in line!
    https://your.rogers.com/contact/contactus_main.asp

  • new_iphone3gs_user

    I called Rogers Wireless first thing this morning (Jun 18), was on hold for about 20 min, then bought an iPhone 3G S right away and signed up for the plans, including the sweet 6GB/$30 data plan. Easy as that! Hope all the suckers had fun waiting in line!
    https://your.rogers.com/contact/contactus_main.asp

  • kilimats

    That won’t be a problem if your company pay for it πŸ˜‰
    sucks to be you ^^

  • kilimats

    That won’t be a problem if your company pay for it πŸ˜‰
    sucks to be you ^^

  • Paf

    Hey I got my iPhone 3GS for 199$ even if my voice plan was under 30$ with Fido!! I’m soooo satisfied with what I bought today πŸ˜›

  • Paf

    Hey I got my iPhone 3GS for 199$ even if my voice plan was under 30$ with Fido!! I’m soooo satisfied with what I bought today πŸ˜›

  • $100 yes but you will have to pay for 1 month service. So $100 + $35.

  • $100 yes but you will have to pay for 1 month service. So $100 + $35.

  • Rogers Systems have just gone down nationally.
    Hey, better than last year. Last year it went down at 9AM PST. This year, 12PM PST.
    haha

  • Patrick

    Did you have an iPhone 3G from last year? I think the deal that you got depends on you already owning a 3G. The Fido reps I’ve spoken to have all said that the 100 FidoDollars bonus is only available to those who are upgrading from an iPhone 3G. I was also told that if you are using your Fido dollars towards a 3G S (whether upgrading from a 3G or not) that you MUST add a data plan to your account. Please confirm.

  • Rogers Systems have just gone down nationally.
    Hey, better than last year. Last year it went down at 9AM PST. This year, 12PM PST.
    haha

  • Patrick

    Did you have an iPhone 3G from last year? I think the deal that you got depends on you already owning a 3G. The Fido reps I’ve spoken to have all said that the 100 FidoDollars bonus is only available to those who are upgrading from an iPhone 3G. I was also told that if you are using your Fido dollars towards a 3G S (whether upgrading from a 3G or not) that you MUST add a data plan to your account. Please confirm.

  • TK

    **coff coff.** pwnage3.0 now coff*

  • TK

    **coff coff.** pwnage3.0 now coff*

  • The local Rogers kiosk is taking reservations for phones, since they can’t get through to the mothership to setup new plans, etc.. I made one for a 3Gs, but after seeing your comments that GSM competition is opening this fall, I think I’ll go back and cancel that. I can wait a few months.

    By the way, do you have any links that substantiate your claim about more GSM competition coming to Canada?

    Thanks!

  • The local Rogers kiosk is taking reservations for phones, since they can’t get through to the mothership to setup new plans, etc.. I made one for a 3Gs, but after seeing your comments that GSM competition is opening this fall, I think I’ll go back and cancel that. I can wait a few months.

    By the way, do you have any links that substantiate your claim about more GSM competition coming to Canada?

    Thanks!

  • TW

    Lined up at Rogers Plus in London, ON at 9 – first in line. 20 ppl ended up behind me by 10 when the store opened.
    I had my white 16Gb 3GS in hand but the sales rep had to phone in to complete the sale and the system went down. He was told over an hour hold time with CSD. Sooo he took the iPhone out of my hands, wrapped a written agreement around it with my name on it and now my new iPhone is sitting in the store waiting for Rogers IT to figure out the backlog – I’m trusting the store reps NOT to sell my phone and hoping I actually have it in hand by the end of the day.

  • TW

    Lined up at Rogers Plus in London, ON at 9 – first in line. 20 ppl ended up behind me by 10 when the store opened.
    I had my white 16Gb 3GS in hand but the sales rep had to phone in to complete the sale and the system went down. He was told over an hour hold time with CSD. Sooo he took the iPhone out of my hands, wrapped a written agreement around it with my name on it and now my new iPhone is sitting in the store waiting for Rogers IT to figure out the backlog – I’m trusting the store reps NOT to sell my phone and hoping I actually have it in hand by the end of the day.

  • TK
  • TK
  • mike

    Does the $100 Data Plan Cancellation fee for Rogers also apply to Fido?

  • mike

    Does the $100 Data Plan Cancellation fee for Rogers also apply to Fido?

  • Rob

    i got my 32 3gs in about 10 min and 20min to get number ported over,buddy tryin to upgrade throu offer 2 has same problem as every one else it seems hes pissed we work graveyard and after waiting in line finds out he may not get it till tomorrow or later cause rogers is messed

  • Rob

    i got my 32 3gs in about 10 min and 20min to get number ported over,buddy tryin to upgrade throu offer 2 has same problem as every one else it seems hes pissed we work graveyard and after waiting in line finds out he may not get it till tomorrow or later cause rogers is messed

  • The $82/mo iPhone plan (75+7) doesn’t include call display. That’s an extra $8/mo.

  • The $82/mo iPhone plan (75+7) doesn’t include call display. That’s an extra $8/mo.

  • Tommy

    I’m so disappointed today. I currently have a smartphone, so just to be sure I kept calling Rogers all week asking if I was eligible for the 3GS and the answer I kept getting was ‘yes’. Now come today I get to a Rogers store and I am told I’m not eligible. Then I call Rogers and they say I’m not eligible because I have a smartphone and I haven’t achieved the 2 years hardware upgrade status yet. When I joined Rogers just over a year ago they said hardware upgrade eligibility was 1 year. I’m totally, totally disappointed.

  • Tommy

    I’m so disappointed today. I currently have a smartphone, so just to be sure I kept calling Rogers all week asking if I was eligible for the 3GS and the answer I kept getting was ‘yes’. Now come today I get to a Rogers store and I am told I’m not eligible. Then I call Rogers and they say I’m not eligible because I have a smartphone and I haven’t achieved the 2 years hardware upgrade status yet. When I joined Rogers just over a year ago they said hardware upgrade eligibility was 1 year. I’m totally, totally disappointed.

  • kuma

    after the ordeal this morning at the apple store I ended up calling rogers myself this afternoon, they were able to upgrade me with absolutely no problems and gave me the plan I wanted! the girl was super sweet on the phone, so I guess rogers reps can be human (when they want mo’ money).

    the 32gb white should be in my hands in a few days… i can wait, better than going back to the store and stuff.

  • kuma

    after the ordeal this morning at the apple store I ended up calling rogers myself this afternoon, they were able to upgrade me with absolutely no problems and gave me the plan I wanted! the girl was super sweet on the phone, so I guess rogers reps can be human (when they want mo’ money).

    the 32gb white should be in my hands in a few days… i can wait, better than going back to the store and stuff.

  • kuma

    after the ordeal this morning at the apple store I ended up calling rogers myself this afternoon, they were able to upgrade me with absolutely no problems and gave me the plan I wanted! the girl was super sweet on the phone, so I guess rogers reps can be human (when they want mo’ money).

    the 32gb white should be in my hands in a few days… i can wait, better than going back to the store and stuff.

  • SP

    I went to Bestbuy Heartland at about 245 pm I think. There were three people ahead of me. I scored a 32 GB Black as a HUP for $299 on a 3yr term with data. I wanted to buy contract-free but they said only apple stores offer that.
    Apparently it was a zoo in the morning at BB and it took hours for some people, because rogers was down. I think I was about an hour in and out, the delay was the rogers system, but it was running, just overloaded. The BB girl kept hitting HUP button and after re-logging on and continuing to try over and over for a confirmation, I realized that it had worked already.. So she had wasted about 20-30 min for nothing I think. That’s probably helping heavily to jam up the system.
    Anyway, they still had “a couple 3g-s” left. I was pleased overall – it took longer than this to get a dumb-phone in the past at the rogers store. Also, BB gives you 50% off iphone accessories if you buy an iphone…

  • SP

    I went to Bestbuy Heartland at about 245 pm I think. There were three people ahead of me. I scored a 32 GB Black as a HUP for $299 on a 3yr term with data. I wanted to buy contract-free but they said only apple stores offer that.
    Apparently it was a zoo in the morning at BB and it took hours for some people, because rogers was down. I think I was about an hour in and out, the delay was the rogers system, but it was running, just overloaded. The BB girl kept hitting HUP button and after re-logging on and continuing to try over and over for a confirmation, I realized that it had worked already.. So she had wasted about 20-30 min for nothing I think. That’s probably helping heavily to jam up the system.
    Anyway, they still had “a couple 3g-s” left. I was pleased overall – it took longer than this to get a dumb-phone in the past at the rogers store. Also, BB gives you 50% off iphone accessories if you buy an iphone…

  • SP

    I went to Bestbuy Heartland at about 245 pm I think. There were three people ahead of me. I scored a 32 GB Black as a HUP for $299 on a 3yr term with data. I wanted to buy contract-free but they said only apple stores offer that.
    Apparently it was a zoo in the morning at BB and it took hours for some people, because rogers was down. I think I was about an hour in and out, the delay was the rogers system, but it was running, just overloaded. The BB girl kept hitting HUP button and after re-logging on and continuing to try over and over for a confirmation, I realized that it had worked already.. So she had wasted about 20-30 min for nothing I think. That’s probably helping heavily to jam up the system.
    Anyway, they still had “a couple 3g-s” left. I was pleased overall – it took longer than this to get a dumb-phone in the past at the rogers store. Also, BB gives you 50% off iphone accessories if you buy an iphone…

  • Jonathan

    Adding a phone to the rogers.com online store, selected the $25 voice plan + 6GB/$30 data plan, and the subtotals for what I have to pay show nothing about an extra $50 that I’ve read everywhere on this site. What gives? Is this an ommission on their site, what about retail stores?

  • Jonathan

    Adding a phone to the rogers.com online store, selected the $25 voice plan + 6GB/$30 data plan, and the subtotals for what I have to pay show nothing about an extra $50 that I’ve read everywhere on this site. What gives? Is this an ommission on their site, what about retail stores?

  • Jonathan

    Adding a phone to the rogers.com online store, selected the $25 voice plan + 6GB/$30 data plan, and the subtotals for what I have to pay show nothing about an extra $50 that I’ve read everywhere on this site. What gives? Is this an ommission on their site, what about retail stores?

  • MKB

    I would recommend calling rogers for upgrade. I just did mine. When I went to store, system was showing upgrade price of $499. I mentioned it to CSR and requested if I can get the same price at store. She recommended me to buy it over the phone than go to store as they won’t sell it for me for 199 at store. Anyways, placing order over the phone was hassle free and I will get phone by Tuesday.

  • MKB

    I would recommend calling rogers for upgrade. I just did mine. When I went to store, system was showing upgrade price of $499. I mentioned it to CSR and requested if I can get the same price at store. She recommended me to buy it over the phone than go to store as they won’t sell it for me for 199 at store. Anyways, placing order over the phone was hassle free and I will get phone by Tuesday.

  • MKB

    I would recommend calling rogers for upgrade. I just did mine. When I went to store, system was showing upgrade price of $499. I mentioned it to CSR and requested if I can get the same price at store. She recommended me to buy it over the phone than go to store as they won’t sell it for me for 199 at store. Anyways, placing order over the phone was hassle free and I will get phone by Tuesday.

  • Appleman

    I got the same treatment, right down to the agreement wrapped around the phone. Still waiting on a phone call πŸ™

  • Appleman

    I got the same treatment, right down to the agreement wrapped around the phone. Still waiting on a phone call πŸ™

  • Appleman

    I got the same treatment, right down to the agreement wrapped around the phone. Still waiting on a phone call πŸ™

  • Krish

    I just called Fido and the rep told me that the only option available for me is to buy the new iPhone 3GS for $599/$600 and get a $100 off on my next monthly bill. I can also use my Fido dollars.
    In summary:
    16 GB model : 699 – 100 – 42.23 (Fido dollar) = 556.77
    32 GB model : 799 – 100 – 42.23 (Fido dollar) = 656.77

    Did anyone got a better deal with Fido?

    I bought my iPhone 3G on July 27th , 2008.

  • Krish

    I just called Fido and the rep told me that the only option available for me is to buy the new iPhone 3GS for $599/$600 and get a $100 off on my next monthly bill. I can also use my Fido dollars.
    In summary:
    16 GB model : 699 – 100 – 42.23 (Fido dollar) = 556.77
    32 GB model : 799 – 100 – 42.23 (Fido dollar) = 656.77

    Did anyone got a better deal with Fido?

    I bought my iPhone 3G on July 27th , 2008.

  • Krish

    I just called Fido and the rep told me that the only option available for me is to buy the new iPhone 3GS for $599/$600 and get a $100 off on my next monthly bill. I can also use my Fido dollars.
    In summary:
    16 GB model : 699 – 100 – 42.23 (Fido dollar) = 556.77
    32 GB model : 799 – 100 – 42.23 (Fido dollar) = 656.77

    Did anyone got a better deal with Fido?

    I bought my iPhone 3G on July 27th , 2008.

  • JLO

    Went smoothly here in Edmonton. No line ups. Guess people r smart not spending extrA . For a new phone that almost similar.

  • JLO

    Went smoothly here in Edmonton. No line ups. Guess people r smart not spending extrA . For a new phone that almost similar.

  • Re: waiting for Rogers to call back — they told me they’d call on Monday. When people start getting off work across the country today, and on the weekend, Rogers will have an even higher volume of customers to deal with. I think their problem will only get worse for the next little while.

  • Re: waiting for Rogers to call back — they told me they’d call on Monday. When people start getting off work across the country today, and on the weekend, Rogers will have an even higher volume of customers to deal with. I think their problem will only get worse for the next little while.

  • Kerry

    The local Rogers store said they didn’t get any. What bullshit.

  • Kerry

    The local Rogers store said they didn’t get any. What bullshit.

  • Looeeg

    Anyone know the SOC code for the 6GB data plan? The guy I spoke to couldn’t find it on the rogers site.

  • Looeeg

    Anyone know the SOC code for the 6GB data plan? The guy I spoke to couldn’t find it on the rogers site.

  • Jay

    Set up an appointment with the Apple store in Calgary for a personal shopper for the iPhone and it went swimmingly. Got there about an hour before my appointment and spoke to the concierge he said “ya no problem, just come back at 2:00”. Did just that, got in about 5 minutes after 2:00, took about an hour in total because we ran into a small glitch porting my virgin mobile number over, but a quick call to fido cleared it up.

    After my experience today I’d say going with the personal shopper appointment is the way go go. The others waiting in the “no appointment” line didn’t seem to be having as good a time.

  • Jay

    Set up an appointment with the Apple store in Calgary for a personal shopper for the iPhone and it went swimmingly. Got there about an hour before my appointment and spoke to the concierge he said “ya no problem, just come back at 2:00”. Did just that, got in about 5 minutes after 2:00, took about an hour in total because we ran into a small glitch porting my virgin mobile number over, but a quick call to fido cleared it up.

    After my experience today I’d say going with the personal shopper appointment is the way go go. The others waiting in the “no appointment” line didn’t seem to be having as good a time.

  • Ryan

    Took about 50 minutes in Edmonton to upgrade from my 3G to the 3GS mainly because the computer wasn’t working so they had to phone in my upgrade. No hassles though and a 199 upgrade. I’m only 10 months into my contract so i was quite pleased. Speed bump on the new phone is very noticeable, very welcome. Of course tethering didn’t work said i needed to call rogers (I have the 6GB/month plan) but 10 more minutes on the line with rogers tech support fixed that too. So not a totally smooth upgrade but I can think of a lot worse things to do with an hour of your life.

  • Ryan

    Took about 50 minutes in Edmonton to upgrade from my 3G to the 3GS mainly because the computer wasn’t working so they had to phone in my upgrade. No hassles though and a 199 upgrade. I’m only 10 months into my contract so i was quite pleased. Speed bump on the new phone is very noticeable, very welcome. Of course tethering didn’t work said i needed to call rogers (I have the 6GB/month plan) but 10 more minutes on the line with rogers tech support fixed that too. So not a totally smooth upgrade but I can think of a lot worse things to do with an hour of your life.

  • Anoncuk

    I got mine at bestbuy toronto laird st. I was the first in line. Got us 1:30 hours bec rogers was overloaded. I ended up getting the data device
    protection plan with it. Its 9.99$ a mont. It covers ur phone for any
    damage, and they give u replacement right away. Also when the new iphone comes out next year lets say, they ll just swap my old one and give me new iphone for no fee no contrCt. So for the 2 years ahead i dont have to worry about rogers upgrade eligilility and so on. Best buy will take care of it with no contract extension! Thought it was a good deal.

  • Anoncuk

    I got mine at bestbuy toronto laird st. I was the first in line. Got us 1:30 hours bec rogers was overloaded. I ended up getting the data device
    protection plan with it. Its 9.99$ a mont. It covers ur phone for any
    damage, and they give u replacement right away. Also when the new iphone comes out next year lets say, they ll just swap my old one and give me new iphone for no fee no contrCt. So for the 2 years ahead i dont have to worry about rogers upgrade eligilility and so on. Best buy will take care of it with no contract extension! Thought it was a good deal.

  • Dave

    How did you get the $20 EPP when you’re a student? Rogers said it’s for employees only…?

  • Dave

    How did you get the $20 EPP when you’re a student? Rogers said it’s for employees only…?

  • Athletesrun

    I got the iPhone the line up here in toronto wasn’t that bad

  • Athletesrun

    I got the iPhone the line up here in toronto wasn’t that bad

  • Christian Bale

    That was a total lie or misinformation. I went to Rogers argued them and got my Phone at no contract price.

  • Christian Bale

    That was a total lie or misinformation. I went to Rogers argued them and got my Phone at no contract price.

  • Appleman

    Since my phone is literally sitting there with my name on it, they said that I would get it by tomorrow for sure. Such a bummer being the first one in, and then the “new” customers are out before me πŸ™

  • Appleman

    Since my phone is literally sitting there with my name on it, they said that I would get it by tomorrow for sure. Such a bummer being the first one in, and then the “new” customers are out before me πŸ™

  • RBS

    got mine and my wife’s at Future Shop in Ancaster ON: no line, they had about 20 units left at the end of the day. It took the rep about 45 min to connect by phone with Rogers for the activation (Rogers’ servers were sloooow)

  • RBS

    got mine and my wife’s at Future Shop in Ancaster ON: no line, they had about 20 units left at the end of the day. It took the rep about 45 min to connect by phone with Rogers for the activation (Rogers’ servers were sloooow)

  • Scott

    I’m glad most of you paid through the nose upgrading to a device that is “faster”. Have fun upgrading next year! πŸ˜‰

  • Scott

    I’m glad most of you paid through the nose upgrading to a device that is “faster”. Have fun upgrading next year! πŸ˜‰

  • Scott

    I’m glad most of you paid through the nose upgrading to a device that is “faster”. Have fun upgrading next year! πŸ˜‰

  • Achilles

    Just so everyone knows. I’m current iphone 3G user, signed up in august of 08. I pay approx 95$ a month for plan. I called rogers at 10:30am this morning, agent knew all about promotion for 16 GB 3G S for 199, she said she couldn’t do it though as her system wasn’t updated, SO she transferred me to the Data department, they never heard of promotion, but told them it was on rogers site, they put me on hold and 5 mins later confirmed i’m eligible. So if u pay around 95-100$ a month and have iPhone 3G since before Sept 2008 U ARE ELIGIBLE, just ask for the data department to order it.

  • Achilles

    Just so everyone knows. I’m current iphone 3G user, signed up in august of 08. I pay approx 95$ a month for plan. I called rogers at 10:30am this morning, agent knew all about promotion for 16 GB 3G S for 199, she said she couldn’t do it though as her system wasn’t updated, SO she transferred me to the Data department, they never heard of promotion, but told them it was on rogers site, they put me on hold and 5 mins later confirmed i’m eligible. So if u pay around 95-100$ a month and have iPhone 3G since before Sept 2008 U ARE ELIGIBLE, just ask for the data department to order it.

  • TK

    @ Scott,

    You kind of have a point…this 3g”s” was developed this year sans Jobs… ya have to know next year ( if he’s on it ) that the device will be another “giant step for mankind” AND that there will be more muscle flexed in the Canuck GSM competition…

  • TK

    @ Scott,

    You kind of have a point…this 3g”s” was developed this year sans Jobs… ya have to know next year ( if he’s on it ) that the device will be another “giant step for mankind” AND that there will be more muscle flexed in the Canuck GSM competition…

  • TK

    @ Scott,

    You kind of have a point…this 3g”s” was developed this year sans Jobs… ya have to know next year ( if he’s on it ) that the device will be another “giant step for mankind” AND that there will be more muscle flexed in the Canuck GSM competition…

  • Brian

    I checked the Rogers website this morning and I was eligible to order a phone at the subsidized price, but I held off and went to the Rogers dealer I got my 3G from last year because I wanted to pick it up today if possible. Their computer said I wasn’t eligible to upgrade; they offered to call cust. service to check there but it was at least an hour on hold, so I came home and ordered online.

    I don’t mind waiting a week or so if it means I’m getting the 32GB model at the lower price.

  • Brian

    I checked the Rogers website this morning and I was eligible to order a phone at the subsidized price, but I held off and went to the Rogers dealer I got my 3G from last year because I wanted to pick it up today if possible. Their computer said I wasn’t eligible to upgrade; they offered to call cust. service to check there but it was at least an hour on hold, so I came home and ordered online.

    I don’t mind waiting a week or so if it means I’m getting the 32GB model at the lower price.

  • Brian

    I checked the Rogers website this morning and I was eligible to order a phone at the subsidized price, but I held off and went to the Rogers dealer I got my 3G from last year because I wanted to pick it up today if possible. Their computer said I wasn’t eligible to upgrade; they offered to call cust. service to check there but it was at least an hour on hold, so I came home and ordered online.

    I don’t mind waiting a week or so if it means I’m getting the 32GB model at the lower price.

  • ML

    OK, let me share this with you:

    1) Fido user. 3G since the launch date last July. 3 years contract.
    2) I called Rogers, they told me that since Fido is owned by them, it is possible to transfer a Fido number to them WITHOUT incurring any penalties associated with breaking the contract ($400 max) but I had to call Fido to cancel it with them
    3) I called Fido. Customer service transferred me to customer relations. The person on the phone offered me the following:

    * I pay $200 cancellation fee (not $400) because I am a long time customer
    * He gives me $62+tax for:
    – 200 daily minutes
    – 6GB data
    – unlimited incoming/evening/weekends after 5 p.m.
    – 2500 text messages
    – visual voicemail
    * I buy a 16gb iPhone for $200 + tax
    * I sell my 16gb 3G for $350
    * $100 difference – $70 in Fido dollars = $30 total cost of the new iPhone 3Gs 16GB.

    At the same time, I have the sweetest monthly plan I can ever get. It saves me $15 a month, so that’s $180 a year (or almost the price of the $200 cancellation fee that I had to pay). After a year and 1 month, I start saving.

    Good luck to you all.

  • ML

    OK, let me share this with you:

    1) Fido user. 3G since the launch date last July. 3 years contract.
    2) I called Rogers, they told me that since Fido is owned by them, it is possible to transfer a Fido number to them WITHOUT incurring any penalties associated with breaking the contract ($400 max) but I had to call Fido to cancel it with them
    3) I called Fido. Customer service transferred me to customer relations. The person on the phone offered me the following:

    * I pay $200 cancellation fee (not $400) because I am a long time customer
    * He gives me $62+tax for:
    – 200 daily minutes
    – 6GB data
    – unlimited incoming/evening/weekends after 5 p.m.
    – 2500 text messages
    – visual voicemail
    * I buy a 16gb iPhone for $200 + tax
    * I sell my 16gb 3G for $350
    * $100 difference – $70 in Fido dollars = $30 total cost of the new iPhone 3Gs 16GB.

    At the same time, I have the sweetest monthly plan I can ever get. It saves me $15 a month, so that’s $180 a year (or almost the price of the $200 cancellation fee that I had to pay). After a year and 1 month, I start saving.

    Good luck to you all.

  • ML

    OK, let me share this with you:

    1) Fido user. 3G since the launch date last July. 3 years contract.
    2) I called Rogers, they told me that since Fido is owned by them, it is possible to transfer a Fido number to them WITHOUT incurring any penalties associated with breaking the contract ($400 max) but I had to call Fido to cancel it with them
    3) I called Fido. Customer service transferred me to customer relations. The person on the phone offered me the following:

    * I pay $200 cancellation fee (not $400) because I am a long time customer
    * He gives me $62+tax for:
    – 200 daily minutes
    – 6GB data
    – unlimited incoming/evening/weekends after 5 p.m.
    – 2500 text messages
    – visual voicemail
    * I buy a 16gb iPhone for $200 + tax
    * I sell my 16gb 3G for $350
    * $100 difference – $70 in Fido dollars = $30 total cost of the new iPhone 3Gs 16GB.

    At the same time, I have the sweetest monthly plan I can ever get. It saves me $15 a month, so that’s $180 a year (or almost the price of the $200 cancellation fee that I had to pay). After a year and 1 month, I start saving.

    Good luck to you all.

  • Chris

    Went to the Wireless kisok at Costco in Calgary just after 10:30. Systems had already crashed. Waited around for about 30 mins, finally came back up but since I didn’t have a data plan on my current account, had to add that before getting the 299 price. That’s where we hit a snag – wouldn’t allow the 6gb data plan to be added before buying the phone. Left, came back around 5 and they were just finishing up. Also had talked to customer relations yesterday and they hooked me up with a sweet plan. Not a bad experience overall!

  • Chris

    Went to the Wireless kisok at Costco in Calgary just after 10:30. Systems had already crashed. Waited around for about 30 mins, finally came back up but since I didn’t have a data plan on my current account, had to add that before getting the 299 price. That’s where we hit a snag – wouldn’t allow the 6gb data plan to be added before buying the phone. Left, came back around 5 and they were just finishing up. Also had talked to customer relations yesterday and they hooked me up with a sweet plan. Not a bad experience overall!

  • Chris

    Went to the Wireless kisok at Costco in Calgary just after 10:30. Systems had already crashed. Waited around for about 30 mins, finally came back up but since I didn’t have a data plan on my current account, had to add that before getting the 299 price. That’s where we hit a snag – wouldn’t allow the 6gb data plan to be added before buying the phone. Left, came back around 5 and they were just finishing up. Also had talked to customer relations yesterday and they hooked me up with a sweet plan. Not a bad experience overall!

  • gotmine

    It was crazy today, I work in a future shop in Edmonton, and the system fr us went down at like 11am it was a zoo. It took like 1.5 hours to do each HUP. And that whole previous iPhone customer thing was a mess, you had to actually run the upgrade through the system before it would register and give you the correct price. On top if you had 2 iphones on one account you had to do one upgrade first before being able to see if the other one on the account could qualify.

    How did Rogers and Apple not see this coming, this is the exact same that happened last year.

  • gotmine

    It was crazy today, I work in a future shop in Edmonton, and the system fr us went down at like 11am it was a zoo. It took like 1.5 hours to do each HUP. And that whole previous iPhone customer thing was a mess, you had to actually run the upgrade through the system before it would register and give you the correct price. On top if you had 2 iphones on one account you had to do one upgrade first before being able to see if the other one on the account could qualify.

    How did Rogers and Apple not see this coming, this is the exact same that happened last year.

  • gotmine

    It was crazy today, I work in a future shop in Edmonton, and the system fr us went down at like 11am it was a zoo. It took like 1.5 hours to do each HUP. And that whole previous iPhone customer thing was a mess, you had to actually run the upgrade through the system before it would register and give you the correct price. On top if you had 2 iphones on one account you had to do one upgrade first before being able to see if the other one on the account could qualify.

    How did Rogers and Apple not see this coming, this is the exact same that happened last year.

  • Thanks for chiming in everyone! Holy cow, it seems like we have some success stories to some horror stories, which is typical of Rogers. I got my 3GS, will be posting about it later. Tip to those trying to get 3GS, keep trying until you get that “one” Rogers CSR that actually knows what they are doing, and you will get success!

  • Thanks for chiming in everyone! Holy cow, it seems like we have some success stories to some horror stories, which is typical of Rogers. I got my 3GS, will be posting about it later. Tip to those trying to get 3GS, keep trying until you get that “one” Rogers CSR that actually knows what they are doing, and you will get success!

  • Thanks for chiming in everyone! Holy cow, it seems like we have some success stories to some horror stories, which is typical of Rogers. I got my 3GS, will be posting about it later. Tip to those trying to get 3GS, keep trying until you get that “one” Rogers CSR that actually knows what they are doing, and you will get success!

  • h2

    I ordered mine on the phone (32GB model), 2 day delivery. Can’t believe there are dorks out there that actually camped out for this thing. Geez, get a friggen life!

  • h2

    I ordered mine on the phone (32GB model), 2 day delivery. Can’t believe there are dorks out there that actually camped out for this thing. Geez, get a friggen life!

  • h2

    I ordered mine on the phone (32GB model), 2 day delivery. Can’t believe there are dorks out there that actually camped out for this thing. Geez, get a friggen life!

  • Carl

    Wait what? You paid $30 for the iPhone through Fido?

  • Carl

    Wait what? You paid $30 for the iPhone through Fido?

  • Carl

    Wait what? You paid $30 for the iPhone through Fido?

  • SteveinBC

    I phoned Fido, not eligible for upgrade until November. My contract expires April 2010. I wonder if Fido will let me have my CityFido plan on a month to month until next year’s iphone comes out? They are missing out on the $30/month for data plan, and the $6.95 system access fee they are going to hit me with when I renew. That is $37 / month they are missing out on until I upgrade. I do have a BB Bold for my business. I can always use that for mobile email.

  • SteveinBC

    I phoned Fido, not eligible for upgrade until November. My contract expires April 2010. I wonder if Fido will let me have my CityFido plan on a month to month until next year’s iphone comes out? They are missing out on the $30/month for data plan, and the $6.95 system access fee they are going to hit me with when I renew. That is $37 / month they are missing out on until I upgrade. I do have a BB Bold for my business. I can always use that for mobile email.

  • SteveinBC

    I phoned Fido, not eligible for upgrade until November. My contract expires April 2010. I wonder if Fido will let me have my CityFido plan on a month to month until next year’s iphone comes out? They are missing out on the $30/month for data plan, and the $6.95 system access fee they are going to hit me with when I renew. That is $37 / month they are missing out on until I upgrade. I do have a BB Bold for my business. I can always use that for mobile email.

  • Anonymous

    Fido offered me a 4yr warranty for 90 bucks, I have 30 days to add it if I like. Covers regular stuff but not water/physical damage. Also if I have an unlocked phone/jailbroken would that be voiding their warranty? If so can you revert back?

  • Anonymous

    Fido offered me a 4yr warranty for 90 bucks, I have 30 days to add it if I like. Covers regular stuff but not water/physical damage. Also if I have an unlocked phone/jailbroken would that be voiding their warranty? If so can you revert back?

  • JMCD

    Fido offered me a 4yr warranty for 90 bucks, I have 30 days to add it if I like. Covers regular stuff but not water/physical damage. Also if I have an unlocked phone/jailbroken would that be voiding their warranty? If so can you revert back?

  • xxJDxx

    the words of someone who cant afford to upgrade πŸ˜‰

  • xxJDxx

    the words of someone who cant afford to upgrade πŸ˜‰

  • xxJDxx

    the words of someone who cant afford to upgrade πŸ˜‰

  • Scott

    I wouldn’t call the 3GS much of an upgrade. I am elig for promo pricing on the phone. However, I almost look at the release of this phone as an insult to consumers. Apple has had a year… This is all they came up with? Fail.

  • Scott

    I wouldn’t call the 3GS much of an upgrade. I am elig for promo pricing on the phone. However, I almost look at the release of this phone as an insult to consumers. Apple has had a year… This is all they came up with? Fail.

  • Scott

    I wouldn’t call the 3GS much of an upgrade. I am elig for promo pricing on the phone. However, I almost look at the release of this phone as an insult to consumers. Apple has had a year… This is all they came up with? Fail.

  • itsmegerald

    Just got back from eaton Centre, upgraded to 16GB for $199…entire exterience smooth and easy. As much as I complain about Rogers, the $500 discount was a decent deal and made the switch an easier decision. I was getting tired of poor battery life and sluggish response of old 3G. Like the new speed, picture quality and image quality on apps. An fun [and useless] app like Koi Pond looks like a whole new app on the S.

  • itsmegerald

    Just got back from eaton Centre, upgraded to 16GB for $199…entire exterience smooth and easy. As much as I complain about Rogers, the $500 discount was a decent deal and made the switch an easier decision. I was getting tired of poor battery life and sluggish response of old 3G. Like the new speed, picture quality and image quality on apps. An fun [and useless] app like Koi Pond looks like a whole new app on the S.

  • itsmegerald

    Just got back from eaton Centre, upgraded to 16GB for $199…entire exterience smooth and easy. As much as I complain about Rogers, the $500 discount was a decent deal and made the switch an easier decision. I was getting tired of poor battery life and sluggish response of old 3G. Like the new speed, picture quality and image quality on apps. An fun [and useless] app like Koi Pond looks like a whole new app on the S.

  • wrd74

    Ok, just bought one, a 16gb white. Said I was not going to get it but broke down. Took 5 minutes, no one was there, both 16 and 32 in stock. Got it with no contract.

    Bought it at Lougheed Mall, Coquitlam BC.

  • wrd74

    Ok, just bought one, a 16gb white. Said I was not going to get it but broke down. Took 5 minutes, no one was there, both 16 and 32 in stock. Got it with no contract.

    Bought it at Lougheed Mall, Coquitlam BC.

  • wrd74

    Ok, just bought one, a 16gb white. Said I was not going to get it but broke down. Took 5 minutes, no one was there, both 16 and 32 in stock. Got it with no contract.

    Bought it at Lougheed Mall, Coquitlam BC.

  • frustrated

    How do you get through to someone logical at Fido who actually has answers and can make deals while understanding basic business principles and customer care?

    I’m two years into a three year contract… The only way I can get an iPhone is if i get the device only price, or get another line and minimize my current phone to $15/mo… Even by (stupidly) extending my plan for another three years, they won’t give me an iPhone! Ideas?

  • frustrated

    How do you get through to someone logical at Fido who actually has answers and can make deals while understanding basic business principles and customer care?

    I’m two years into a three year contract… The only way I can get an iPhone is if i get the device only price, or get another line and minimize my current phone to $15/mo… Even by (stupidly) extending my plan for another three years, they won’t give me an iPhone! Ideas?

  • frustrated

    How do you get through to someone logical at Fido who actually has answers and can make deals while understanding basic business principles and customer care?

    I’m two years into a three year contract… The only way I can get an iPhone is if i get the device only price, or get another line and minimize my current phone to $15/mo… Even by (stupidly) extending my plan for another three years, they won’t give me an iPhone! Ideas?

  • ML

    Read my post above.

  • ML

    Read my post above.

  • ML

    Read my post above.

  • TeenWolf

    test

  • TeenWolf

    test

  • TeenWolf

    test

  • Fred

    to Contract (3y) or Not:
    I don’t get the reluctance to sign up (even though one shouldn’t have to). The phone is $500 cheaper if one signs up now. If you break the contract earlier it is $20 per month up to $400 and $100 for the data contract which comes to $500.

    So why not sign up, save the $500 and if worse comes to worse, pay the penalty later and you are still at the same total cost–only you’ve borrowed $500 from Rogers interest free.
    And, if one stays on at Rogers any time beyond 16 months, that $20 per month in your bank account!

    The CSR at Rogers said that if the new companies come on-line with lower rates in 2010 Rogers will have to lower their rates to compete and she assured me that even with a contract I can always switch to a lower cost schedule if rates do go down (can anyone confirm if that is true?).

    So it seems to me that it makes sense to just shrug and get a contract.

  • Fred

    to Contract (3y) or Not:
    I don’t get the reluctance to sign up (even though one shouldn’t have to). The phone is $500 cheaper if one signs up now. If you break the contract earlier it is $20 per month up to $400 and $100 for the data contract which comes to $500.

    So why not sign up, save the $500 and if worse comes to worse, pay the penalty later and you are still at the same total cost–only you’ve borrowed $500 from Rogers interest free.
    And, if one stays on at Rogers any time beyond 16 months, that $20 per month in your bank account!

    The CSR at Rogers said that if the new companies come on-line with lower rates in 2010 Rogers will have to lower their rates to compete and she assured me that even with a contract I can always switch to a lower cost schedule if rates do go down (can anyone confirm if that is true?).

    So it seems to me that it makes sense to just shrug and get a contract.

  • Fred

    to Contract (3y) or Not:
    I don’t get the reluctance to sign up (even though one shouldn’t have to). The phone is $500 cheaper if one signs up now. If you break the contract earlier it is $20 per month up to $400 and $100 for the data contract which comes to $500.

    So why not sign up, save the $500 and if worse comes to worse, pay the penalty later and you are still at the same total cost–only you’ve borrowed $500 from Rogers interest free.
    And, if one stays on at Rogers any time beyond 16 months, that $20 per month in your bank account!

    The CSR at Rogers said that if the new companies come on-line with lower rates in 2010 Rogers will have to lower their rates to compete and she assured me that even with a contract I can always switch to a lower cost schedule if rates do go down (can anyone confirm if that is true?).

    So it seems to me that it makes sense to just shrug and get a contract.

  • I ordered a 32gb black at 9AM on friday and still have not received a shipping conformation, has anybody else?

  • I ordered a 32gb black at 9AM on friday and still have not received a shipping conformation, has anybody else?

  • I ordered a 32gb black at 9AM on friday and still have not received a shipping conformation, has anybody else?

  • I did! and nothing yet:( Just wondering if they are low on stock etc, or if anybody else had been notified of shipment and when they had ordered?

  • I did! and nothing yet:( Just wondering if they are low on stock etc, or if anybody else had been notified of shipment and when they had ordered?

  • I did! and nothing yet:( Just wondering if they are low on stock etc, or if anybody else had been notified of shipment and when they had ordered?

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