Over the last year or so, the Canadian wireless carriers have been making the move to online or email billing in an attempt to reduce paper waste.
Fido was one of the first carriers to offer online billing and customers that wanted a paper bill could receive the option for a $2.00/month cost.
This was soon followed by Bell Mobility, where online billing is free and paper billing is $2.00/month.
So far, Rogers and Telus are the only wireless carriers left to not charge for paper billing. While Rogers will probably be starting to charge soon, Telus will be charging for paper billing effective September 21, 2010.
Effective September 21, 2010, Telus will be introducing a $2.00/month paper bill charge to reduce paper consumption and encourage clients to online billing. Clients who opt for online billing will receive detailed billing via email or from Telus online.
To avoid the charge, new Telus clients must choose “e.bill” at the time of activation. Existing clients must sign up to “e.bill” via self-serve before September 21, 2010 to avoid the monthly charge.
In summary, if customers want to avoid a $2.00/month fee with Fido, Telus, and Bell, signing up for online billing is the way to go.