Videotron Wi-Fi Calling Officially Launches for iPhone 7/7 Plus and Newer


For Videotron readers following iPhone in Canada, you found out three weeks ago the Quebec wireless carrier launched Wi-Fi calling with its 31.1 carrier update.

This morning, Videotron officially announced the launch of Wi-Fi Calling, touting they are “the first Canadian carrier to enable its customers to place toll-free calls over Wi-Fi to a local number or to Canada in more than a hundred countries.”

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“We are confident that this new generation of mobile voice services will meet our customers’ needs and make their lives easier when they’re travelling and when they’re not,” said Bertrand Hébert, Vice President, Marketing of Videotron, in a press release.

Wi-Fi calling allows users to continue their voice calls and text messages in areas of low cell coverage, such as basements or tunnels.

For travelling Videotron customers, Wi-Fi calling will allow them to text and call numbers back in Canada while abroad in over 100 countries, or to local numbers, free of charge. Calls can be placed as usual, without the need for an app.

The company says since June 2016, on average, customers have “almost quintupled their data usage” outside of Canada, plus doubled the number of phone calls and text messages. For these reasons, Wi-Fi calling couldn’t come at a better time.

Wi-Fi Calling on Videotron is currently available for iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, plus the Samsung S7 and S7 Edge. The carrier says “other devices” will be added “in the coming weeks.”

Have you been using Wi-Fi Calling on Videotron?


  • Bill___A

    I am displeased that Telus restricts their Wi-Fi calling to within Canada, so I see it as a good thing that Videotron is allowing it outside of Canada, as Rogers does.

  • I wonder if it has to do with 911

  • Guillaume Steinmetz

    Amazing. I was still shopping for a new carrier (PM user here). I just found it!
    Got a $49/month plan with unlimited calls/text and 4GB data. Not too bad!

  • Nice!

  • Jeagerjaques Doo (???)

    I wish they could launch iCloud- connected wifi calling . It’s popular in the States now. The iCloud- connected wifi calling can be seen as follow:
    If your carrier supports Wi-Fi Calling on iCloud-connected devices, you can also make and receive Wi-Fi calls on other devices. You can use Wi-Fi Calling on these devices, even if your iPhone isn’t on the same Wi-Fi Network or turned on:
    iPad or iPod touch with iOS 9 or later
    Apple Watch with watchOS 2 or later
    Mac (2012 or later model) with OS X El Capitan
    Make sure that you’re signed in to iCloud and FaceTime with the same Apple ID that you use on your iPhone. Also make sure that your devices have the latest software.

  • Kate

    The S7/S7 Edge?! Why not the S8/+ and Note 8?

  • Kate

    It works in Canada too (on Fido, at least).

  • Jeagerjaques Doo (???)

    You don’t get what I mean. Please google it . 🙂

  • Jeagerjaques Doo (???)

    The one you talking about works only on the same wifi connection, which doesn’t require a carrier supports. I have it too. The wifi calling on iCloud connected device can help you make calls on iPad or MacBook even your phone is not nearby. For example, if you left your phone home, you can still receive calls from your mackbook or iPad at work.