Many of you have let us know about the iTunes Store app crashing in iOS 7. It appears you’re not alone as others have also mentioned the issue within the Apple Support Communities. If you’re suffering from the iTunes Store app from crashing in iOS 7, here are some fixes that have worked for others, in no particular order:
- Launch the iTunes Store via the Music app: Launch the Music app, then click ‘Store’ in the upper left hand corner to jump you to the iTunes app. This bypasses launching the iTunes Store itself and seems to correct the crashing afterwards.
- Change cookie blocking settings in Safari: Go to Settings > Safari > Block Cookies > Select “From third parties and advertisers”. Making this change has worked for some as well.
- Nuke your settings to default (will not erase data or apps): Settings > General > Reset > Reset All Settings. This will change your iPhone’s settings to default (note: Wi-Fi hotspots will be deleted) and has also worked for some.
- Force close all apps, sign out and sign back into iTunes: double tap the Home button to show multitasking apps. Swipe up to close all your apps (or use 2-3 fingers for multiple apps). Sign out of iTunes: Settings > iTunes & App Store > Apple ID > Sign Out. Restart your iPhone and launch the iTunes Store.
If the above doesn’t work, as a last resort, backup your iPhone and freshly restore to iOS 7 via Apple’s instructions. Did any of these solutions work for you? Let us know which ones did in the comments!