AT&T Now Unlocking Out of Contract iPhones, via iTunes

Over the weekend, AT&T starting offering their customers with, out-of-contract iPhones, an official unlock, via Apple and iTunes. Here is a quote from AT&T about the new service:

“Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones,” the statement reads. “The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”

The process to get this done is apparently lengthy, but would be worth it if you really want to switch providers. Customers need to call in to AT&T for this unlock. They are asked numerous qualifying questions, (as per the quote above). Once it is established that they are qualified, there is a 4 step process (not detailed by the source). Then the unlock codes are sent via iTunes. The customer needs to restore their iPhone, in iTunes to apply the unlock. Once the unlock is complete, customers get this message: “Unlock Complete. Congratulations, your iPhone has been unlocked. To set up and sync this iPhone, click Continue.”. For issues with the unlock, Apple has posted this support page.

Currently, unlocking of iPhones is offered by Rogers and Fido in Canada, as they are listed as the only authorized carrier unlockers by Apple. Customers need to have paid back subsidies and have an account in good standing.

[via AppleInsider]

  • Jd2157

    Probably worth mentioning in the article that Rogers/Fido is charging $50+tx for the unlock. Doesn’t look like AT&T is charging anything and rumor has it they’ve unlocked phones for people outside the US that have an AT&T phone but no AT&T account.

  • Geese of the Atlantic Sea

    Well based on what this article says, you don’t need to have an AT&T account. It says that by paying an early termination fee you are eligible. If you terminate then obviously you no longer have an account associated with that phone. But based on the article they would be willing to unlock it after you terminate if it’s an AT&T iPhone.

    Rogers won’t allow you to do that with their locked iPhone’s. You can unlock if the subsidy is paid off, but you must have an account in good standing that’s associated with the iPhone. And this account must be the same account that the iPhone subsidy was originally given on. Therefore on Rogers the only way to unlock your iPhone, is to do a Hardware Upgrade (Regular Hardware Upgrade or Early Hardware Upgrade with the fee), or to wait until the end of the 3-year term. And of course there’s the additional $50 fee to do the unlocking process.

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  • http://www.iphoneincanada.ca Gary

    Thanks, updated.

  • Jd2157

    The termination fee is for the phone contract, not your AT&T account. In theory you could pay the ETF and still remain an AT&T customer on a non-contract phone. The article mentions having an account in good standing… so it still sounds like they’re expecting you have an account but some forums posts are saying otherwise.

  • Jd2157

    Btw, the Rogers account absolutely does not have to be the one the iPhone subsidy was originally given on. I bought an iPhone 4 used from Kijiji… then got my brother to register the IMEI to his Roger’s postpaid account… waited the pre-requisite 30 days and called to request they unlock it… and so they did… MUCH to my surprise.

    The key is to make sure you buy a used phone that came from an account in good standing, i.e. previous owner fulfilled the contract requirements. Before buying, I was able to call the Rogers unlock dept and ask them if an IMEI was unlockable or not. They resisted on privacy grounds but gave in when I said I don’t need to know anything about the previous owner, just a yes or no to the unlock question so I know whether to buy the phone or not. Two of the three I looked at were NOT unlockable so buyer beware with used iPhones.

  • http://twitter.com/thescreamingegg Screaming Egg

    It took me two calls yesterday but my At&T iPhone 3GS should be unlocked by April 17th. First guy told me that my iPhone wasn’t registered to any account and that he couldn’t do anything else. I should go to a store. I hung up and called in again. The next guy, submitted it to AT&T corporate who msg’d back that it would take until April 17, then my iPhone 3Gs would be unlocked.

    I’ve been using this iPhone in Vancouver for the last 2.5 years, originally bought it from my brother in law, in Florida. I’ve upgraded to an locked iPhone 4S on a Canadian carrier but having a legit unlocked iPhone for travel will be fantastic!

  • Sidzz69

    my imei number is 012424002478426 i live outside US, so i don`t have AT&T account. Can u help me get the process done? contact me by mail sidzz69@gmail.com. Thnx in advance

  • Unlock

    You can unlock it here: www(.)cellunlocks(.)net , they unlock iphones as well as other mobile phones. Good Luck