How to: Deregister iMessage If You’ve Switched to Android or Another Phone


Apple has released a tool to enable former iPhone users to deregister iMessage, a crucial step if they are not receiving SMS or text messages from their existing iOS friends. The new tool was noticed by a user on Reddit who shared the new tool.

Here’s how Apple explains why someone would need to reregister iMessage:

Screenshot 2014 11 09 16 28 50

You might need to deregister iMessage if you have a non-Apple phone and can’t get SMS or text messages someone sends you from an iPhone.

This can happen if you used iMessage on your iPhone and then transferred your SIM card or phone number to a non-Apple phone (such as Android, Windows, or BlackBerry).

If you recently switched from using an iPhone and didn’t turn off iMessage, your number is still sending iMessages, not SMS or text.

There are two ways to disable iMessage according to Apple. The first method requires turning iMessage off in Settings on your iPhone if you still have it, as shown below:

Screenshot 2014 11 09 16 28 57

The second method requires users to enter their phone number on this website, then enter a confirmation code to confirm you want to deregister iMessage:

Screenshot 2014 11 09 16 29 07

Earlier this year in May, former Lifehacker editor Adam Pash detailed how Apple’s iMessage system was flawed for users who had switched to different phones, as they were unable to receive text messages. Some angry users even filed a lawsuit against Apple over the issue.

If you’ve switched away from the iPhone and aren’t receiving text messages, follow the instructions on Apple’s website here as it should fix the issue. Let us know how it works out for you.


  • claus

    Thanks for this post, let me add that disabling imessage is also important when porting to a new device, apple or non apple. when the transfer is complete, you then re-register for imessage. if you don’t disable imessage, imessages will keep on been delivered to your previous device (now in the hands of your little sister or worse…. to someone on ebay)

  • Tim

    If you wipe your device (as you should) when selling it or passing it on, then imessages will not be delivered to it.

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  • ShaBi

    That’s not possible unless you also gave them your Apple ID.

  • guest

    Thanks apple.It got me crazy when I made the switch to a blackberry.I sent a text message and it was ending up on my 4s which is now an ipod(lucky i still have it and I still use facetime to communicate with my family) and I don’t have it everytime with me.In the end, I found out on the web you have to send a text message to 58369 and just say stop.It fixed the issue.