All Future Shop Stores Abruptly Close Across Canada [UPDATE]


Back in January of 2013, fifteen Best Buy and Future Shop locations shut down as part of the company’s “Renew Blue” strategy. As of this morning, all Future Shop locations across Canada have shut down, surprising its 10,000 employees, and customers, according to media reports.

According to London’s AM980, select outlets will be converted to Best Buy locations, but the rest will be closing permanently, including the one in North London, as seen by the sign below posted on the store’s doors this morning:

Future shop sign

According to the Future Shop iPhone app, it has apparently confirmed closures:

We’ve reached out to Future Shop for comment to see which stores will turn to Best Buy locations and will update this post. No statement has been released yet by the company.

Future Shop has over 10,000 employees across its 140 stores coast-to-coast. The company is a division of Burnaby-based Best Buy Canada Ltd., which is owned by Best Buy Co., Inc. in the USA, which purchased the chain back in 2001 for $580 million.

These closures mean Apple customers have one less authorized retailer to purchase products from, especially those without Apple retail locations in their area or a Best Buy. The company was also a major player in wireless, constantly signing up new customers and performing hardware upgrades for Rogers, TELUS and Bell.

For those on the westcoast, this is like the death of A&B Sound all over again, which was put into the grave–by Future Shop.

You have to feel for these employees and how shocked they must be showing up for work, only to find out their jobs have been eliminated. Let us know if you see anything at your local Future Shop location.

Update: the Future Shop website now says the following:

Screenshot 2015-03-28 07.21.14

The company has also listed a FAQ, which states select stores closed today will reopen on April 4, 2015 as Best Buy locations. Those in close proximity of Best Buy stores are done. The site also notes the Future Shop iOS app will be shut down in favour of the Best Buy app.

A spokesperson told the Vancouver Sun 500 full-time and 1000 part-time jobs will be lost. Meanwhile, 66 locations will permanently close, while the remaining 65 will turn into Best Buy locations.

Update 2: According to the Best Buy press release:

Currently, 80 per cent of our customers are within a 15 minute drive to a store and this won’t change,” said Ron Wilson, President and COO of Best Buy Canada. “We will continue to have a strong store presence in all major markets in Canada.”

As a result of this consolidation, approximately 500 full-time and 1,000 part-time positions will be eliminated. The affected employees will receive severance, employee assistance and outplacement support.

“Any decisions that impact our people are never taken lightly; our first priority is to support them through this change,” Wilson said. “I want to express my appreciation to the employees who are leaving, for their contributions to Best Buy Canada.”

The company says it plans to spend $200 million to do the following:

  • launch major home appliances in all stores
  • work with our vendor partners to bring their products to life in a more compelling way
  • increase staffing levels to better serve our customers (well, after cutting 1500 jobs)
  • investing in the online shopping experience, for example by expanding in-store pick-up areas for online customers and launching a ship-from-store program, making in-store inventory available to online customers across the country.

Update 3: The Future Shop iPhone app now displays this message, for you to download the Best Buy app instead:


…more to follow

Thanks @donaldpwalker


  • andrez1

    Damn. I’ll have to stop wih all the ‘Futileshop’ jokes.

  • You can predict the future dude!

  • aaloo

    Future shop was such a terrible place to go to. Felt like RadioShack and Source at times with their pushy salesmen just looking for commission instead of willing to help you. Best buy with their commission free employees has always been a better place to go to.

  • Yeah, everytime I went to Future Shop I always knew exactly what I wanted to buy and even then, you had people following you like a pack of hounds. Extended warranty? No thanks!

  • NuclearMayhem

    I do feel sorry for the employees at the futureshop in Whitby, that’ll be one of the stores closing as there is a best buy across the street. I’m sure some of them will get hired, hopefully the rest can get shuffled to another store

    At least now though I’ll be able to go to the store by me rather than having to drive out of the way.

  • ????Dennis

    Those commissioned employees let you haggle. I always saved money at Futureshop negotiating the price on items over $500

  • Al

    I’m surprised it took them this long to switch over.

  • awkpain

    Future shop was the place to go for larger or more expensive items. When I looked the price was the same or negligibly different between best buy and future shop… but you could often haggle a significant discount at futureshop. Sad to see them go.

  • tim

    Brick and mortar stores are best for checking out a product in person, but then buying it for less online.

  • It’s sad but true.

  • Dean Daniel

    seriously these are pathetic 10 dollar an hour jobs that should be fucking illigal anyway… why is everyone so sad… if you licked envelopes in your living rooms while watching the young and the restless all day you would double that pathetic wage… these companies hire children anyway… theyre probly all happy they got the day off lol

  • nightfly

    Agreed, but I beyond that now. Buy online don’t like it send it back.

  • Kdeguerre

    My son was one of those “kids” earning his way through university… He worked three shifts a week at that ” pathetic” wage… However with his commission he cleared $600+ a week … Which Best Buy won’t be able to provide since they don’t have commission … I know some adults who don’t make that in two weeks… It’s still a rotten thing to do to employees .. Not giving them notice .

  • Charles Kung

    Any average sales at FS should be making 20$ an hour. Full time associates with experience can comfortably pull off 40k to 55k a year. Some of the senior employees selling appliances can clear 70k to 90k a year. I’ve seen part time associates make 3 grand a day during black friday/boxing day. You underestimate the power of commission, Mr. Disrespectful *ick.

  • Good news for ex-Target employees; Best Buy Canada is hiring! 😛

  • Anon

    The seasoned Audio/Video guys at FutureShop make over 100K a year, part time. Most of that due to commissions. They only work during peak seasons, just before Christmas until New Years.

  • Dean Daniel

    hahahahha ok my bad apparently these children are making as much as proffessional athletes… hahahahha i was so wrong LOL

  • Anon

    Actually, the extended warranty on certain products like high end TV’s are worth it. My Samsung 55″ TV I bought 3 years ago started havining issues. I had it replaced last month with a 4K Samsung 60″ at the equivalent price, under the extended warranty. It was good thing it failed last month, otherwise do I’d probably be screwed. That is, unless BestBuy takes over all FS warranties.

  • Steve

    Even $600 a week is still peanuts, considering the cost of living in Vancouver.

  • Steve

    You can haggle with any item regardless of price (other than DVD’s, and software), just as long as it’s not under cost. There was a car Power Inverter that was selling for $90. Spoke to a sales rep. but he wouldn’t budge. Then spoke to his manager, and he gave it to me for $60. Instant $30 in savings for only 2-3 mins of talking. lol can’t do any of that at BestBuy.

  • ConfusedCanuck

    What nation pays their professional athletes under $30K a year?

  • definingsound

    Interesting choice by Best Buy. In my circle, the “Future Shop” brand had better brand strength. Decisions like these make me wonder how much external market research was done vs. simple decisions made in a board room.