iPhone Users Experiencing DST Glitch?

Reports this morning point to some iPhone users experiencing problems with Daylight Saving Time. So far, the problems have been USA-based, where users report that the time is not changing properly.

Daylight saving time hits tonight/tomorrow morning, which means we all lose an hour of sleep —unless you have a Verizon iPhone, in which case you’ll wake up utterly confused, as phones are currently falling back an hour.

Reports pinpoint the problem to Verizon iPhones, but updated reports say some AT&T iPhones may be affected as well.

With the DST change this morning, are you experiencing time problems with your iPhone? If so, post your experience below:

iPhone Model:
Firmware:
Carrier:

Update 1: Some users are reporting issues on Bell and Rogers. Fido users seem to be unaffected. No word yet on Telus.

Update 2: It now seems that affected users are sporadic and from all carriers.

Update 3: Some users have found a fix if you’re experiencing the problem:

1.) Navigate to Settings > General > Date & Time and toggle Off “Set Automatically”. Set your local city.

2.) Toggle “Set Automatically” back On and restart the iPhone.

[Mashable]

Reports on iPhone news, reviews apps and accessories. Also an armed ninja with an iPhone 4S.

  • Anonymous

    No problem with my Rogers iPhone 4. Oh ya, I have clocks in the house and a watch too so it’s not like my iPhone would have made me late. Just sayin’

  • Working fine on my iPhone 4, running 4.3 on Rogers.

  • Telus iPhone 4 running 4.3 == No DST issues
    Also, the system clock alarm went off just fine!

  • Anonymous

    iPhone 4…. 4.2.1
    No problems here time changed correctly

  • Kirk Armstrong

    Rogers:

    iPhone 4:

    iOS 4.3:

    No problemo!

  • Wsmithitguy

    Ip4: 4.2.1

    No issues here!

  • Mohammed

    It looks like these iPhone users didn’t have auto update on
    That’s why the clock is not changing

  • Bell 3gs
    4.1
    my iphone fastforward 2 hours instead of just one

  • Tr5755

    Bell
    Iphone 4 ,4.2.1
    Advanced 2 hours. Had to re-start my phone to correct it.

  • HJunk

    iPhone 3G
    4.2
    Rogers
    One hour behind

    Phone adjusted to the correct time at 2am but was wrong when I got up later in the morning.

  • Fab830

    My iPhone change 2 hours ahead but the problem was fix by itself this morning.

  • Tekkiemom

    Mine went ahead 2 hours! (Bell)

  • Ur_lankanz

    I’m with Fido and have been affected as well. Just had to reset manually.

  • Jack

    iPhone 4
    4.2.1 (JB)
    Rogers

    No issues here. The clock is correct and the alarm went off on time.

  • Rizulli

    iPhone 3Gs iOS 4.3 Bell no issues

  • Mine (iPhone4, Rogers) didn’t update automatically but the wife’s did. I’m running 4.3 beta b. She is running 4.2.
    A reset fixed the issue.

  • Krk

    Iphone 4. Bell. Running 4.3. The clock went ahed by two hrs instead of one. As i was still awake, I reset it manually.

  • Randy Glenn

    Rogers iPhone 4, running 4.3. My clock is an hour in the past. If I turn off Set Automatically, it jumps to the present as if by magic. Turn Set Automatically back on, and we’re back to the past.

    Rebooting didn’t help.

  • Wao

    iPhone Model: iPhone 4
    Firmware: iOS 4.2.1
    Carrier: Rogers

    It was one hour advanced.
    After turned “auto set” off and on again, everything is ok now.

  • Rafal

    I’m on Rogers and I have the DST issue. Gta location.

  • iGuy

    iPhone 4, iOS 4.2.1, Rogers network
    No issues.

  • Rafal

    iPhone 3GS, iOS 4.3, Rogers.

  • Anonymous

    iPhone Model: iPhone 4
    Firmware: iOS 4.2.1 (JB)
    Carrier: Fido

    No issues here in Hamilton. Set a 10 a.m alarm this morning the phone is so clever adjusted itself to advance 1 hour and woke me up. That’s why I love my iPhone cz I can count on it

  • Dlee

    iPhone Model: iPhone 4
    Firmware: 4.3
    Carrier: Telus

    I don’t seem to have any issues w/ DST.

  • Wynncy Manalad

    Iphone Model: Iphone 4
    Firmware: 4.2.1
    Carrier: TELUS
    NO PROBLEM AT ALL

  • Helvetica

    My iPad on Rogers and iPhone of Fidonare both an hour behind.

  • Helvetica

    Try rebooting. My iPhone on Fido had the correct time until I just rebooted it. Now it’s an hour behind. I’m in Oakville.

  • Luca

    Im fido and mine changed and its fine.

  • randomrazr

    i experienced it but only cause i had air plane mode on

    when swicthed back to connect to rogers, it changed

  • Rollee_

    My iPhone 4 on Fido did not change either.
    FW 4.2.1

    Only when set Auto was pushed to OFF, the correct time (+1hr) is displayed.
    However when set auto is switch back ON the time did not advance correctly.
    Can we send advice to Apple support on this? The first time this happens.

  • Anonymous

    Done that. Still shows the correct time. Yours is on iOS 4.3 I presume?

  • Rollee_

    This may not be an Apple problem, as the phone knows it should be 1 hour forward when auto is switch off.
    When auto is ON iPhone gets the time stamp from the network.

  • GReg

    Bell
    4.2.1
    iPhone 4
    Advanced 2 hours then fixed itself

    Fido
    4.3
    iPhone 4
    Unaffected

  • Anonymous

    3GS with iOS 4.3 on Fido, clock advanced 1 hour. Rebooted just to check and it’s still the correct time.

    Two alarms went off at the expected times, too.

  • harem

    iPhone 3GS, IOS 4.3, Rogers
    Time was right when I got up, but then kept switching back and forth one hour. Turned it off and on again and now it’s stuck an hour behind.

  • Ari

    Ok, so this is not a phone issue but rather a carrier issue since the phones update their time periodically from the carrier.

  • Daanish_5

    Dude I have had the iPhone mess up alarm times all the time. One thing I know is that you cant count on ‘just’ the iPhone. Make sure you always have a second alarm clock. Mark my words.

  • Rl_206

    Rogers customer here, southern Ontario, no problems with DST change FWIW

  • socrdiva11

    I woke up this morning and everything seemed fine on my phone…checked my computer and the time matched, checked my clock(which was an hour behind as i hadn’t changed it yet), so all was good….then on my way to work, the time on my phone just randomly rolled back an hour and it hasn’t changed back to the correct time yet. I’ve tried some of the fixes that the Americans had posted (turning the phone completely off, and changing the date/time to manual as opposed to automatic) and nothing has changed yet.

    Rogers
    iOs 4.3
    iPhone4

  • Dallas Hinton

    No problem in Vancouver (Telus). The phone changed time at 2:01 (I was watching it). I don’t have an alarm set until Tuesday 🙂 so no comment there.

  • einsteinbqat

    3G, 4.2.1, Fido.

    If the option “Set automatically” is on, the iPhone shows normal time. When it’s off, it shows daylight saving time.

    Switching the option on and off, and again, and restart the iPhone seems to fix the problem.

  • einsteinbqat

    restarting (typo)
    seem (typo)

  • DaddyGeek

    I talked with my Rogers technician way back when I had a basic Motorola phone that kept changing it’s time setting depending upon where I was in the city. The issues is that not all the towers equipment were using the proper timezone info (thanks USA for changing the dates a few years back and screwing all the technology that was too old or never designed to have this info updated).
    So the issue is that the iPhone is getting time from the cell network rather than an NTP server (Internet Time Server). if it used an NTP server then it *should* get the same info whether on WiFi or Cell.

  • DaddyGeek

    I talked with my Rogers technician way back when I had a basic Motorola phone that kept changing it’s time setting depending upon where I was in the city. The issues is that not all the towers equipment were using the proper timezone info (thanks USA for changing the dates a few years back and screwing all the technology that was too old or never designed to have this info updated).
    So the issue is that the iPhone is getting time from the cell network rather than an NTP server (Internet Time Server). if it used an NTP server then it *should* get the same info whether on WiFi or Cell.

  • DaddyGeek

    I talked with my Rogers technician way back when I had a basic Motorola phone that kept changing it’s time setting depending upon where I was in the city. The issues is that not all the towers equipment were using the proper timezone info (thanks USA for changing the dates a few years back and screwing all the technology that was too old or never designed to have this info updated).
    So the issue is that the iPhone is getting time from the cell network rather than an NTP server (Internet Time Server). if it used an NTP server then it *should* get the same info whether on WiFi or Cell.

  • 3gs and iPhone 4 running 4.2.1 both on rogers.

    No issues

  • Grevs

    Telus 3GS alarm not working 🙁
    iOS 4.1

  • Humantraffic

    Fido
    4.2.1
    Toronto

    It changed correctly then flipped back at some point. Had to reboot to correct

  • Humantraffic

    Carrier: Fido
    Model: iPhone 4 on 4.2.1
    Area: Toronto

    It correctly made the change however sometime between 2am and 4am it flipped back to the wrong time.

    Additionally on Sunday night / Monday morning around 2am it jumped back to 1am again

    Phone was set to ‘set time automatically’

  • Desifiredude

    Messed up the day after, Sunday night on both a Rogers and a Fido iPhone 4.

    Made my wife an hour late for work among throwing a few other things off. Pretty sad that you still can’t trust technology to come up with a clock that works.

  • Jackob5555

    I am using fido and I had the same problem. I find the fix by restarting iPhone

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  • Ned

    Had an issue where our iphone 3G’s (Virgin Mobile) on iOS 4.0.2 did not advance on their own until we opened our Date and Time setting. Did not have to toggle it on/off, but waited a moment or two and it updated the time properly. Weird…

  • Tom

    iPhone Model: iPhone 4
    Firmware: 4.3
    Carrier: Rogers

    I have followed the fix intructions and it does not fix it.
    If i want the correct time i have to turn 3G off… that immedialty put the clock ahead 1 hour to the right time. If it turn 3G back on again the clock reverts back to the wrong time. Thus it seems to be isolated to the 3G service from the towers in my area (Burlington). Also it is effecting my wifes Fido iPhone 3GS in the exact same way.

  • Jer

    iPhone 4

    Rogers

    iOS 4.2.1 (JB)

    Woke up to get ready for class this morning, alarm on iphone didn’t go off, was reset for some reason and clock went back an hour. I didn’t realize it at first so I thought I was an hour early to get ready for class. Then I looked at a clock I set an hour ahead and then realized I was late for class. THANKS APPLE!!!! 🙁

  • Rollee_

    The problem went away by itself last night, however it returned after I update my iPhone 4 to iOS 4.3 this morning at 11am.
    The time was fine for a few hours, then it suddenly went back an hour around 4pm.

    None of the fixes or restart, airplane mode on/off works.
    Stuck to switch off auto time as a fix, but really not liking this remedy a bit.
    iPhone 4 iOS 4.3 on Fido.

  • Bruce Campbell

    I’m on Fido and I had the problem yesterday morning. I use my phone as my alarm clock, and on weekdays it goes off at 6AM (with one 5AM to accommodate an weekly early meeting. This has been working perfectly for months, so much so that I’ve got in the habit of hitting the snooze for a few more delicious minutes of sleep.

    Yesterday was no different, but after the second alarm went off, my eye caught the clock that I had dutifully changed the night before, and suddenly I wasn’t snoozing any more—7:10! I live on an island, and if I’m 1 second late for the ferry, I’m an hour late. Not good. 20 minutes to get dressed, minimally arranged for hygiene, and running for the ferry. I made it, but I’m paying the price with shin splints today.

    I trust my phone, and I’ve had it long enough to know what I can count on, and what I can’t. Every iOS update has made things better, not worse. Except, I suspect, for this last one.

    My phone settings for Date and Time was Set Automatically to On. To check what was going on with these settings, I turned the Set Automatically switch to off, which revealed the Time Zone selection was Cupertino. I changed this setting to Vancouver, BC, and saw the time change from 6:35 to 7:35. I switched the Set Automatically back to On, and the time changed back to 6:35. About an hour later, when I had got into the office, I showed some colleagues this, but the problem would not repeat itself. Was the problem with Apple, or Fido? I don’t know, and I expect that I won’t know, as I don’t expect anyone to issue a statement and actually take ownership of this. It’s far easier to just say nothing, and wait for me to get over it. Of course, now that Twitter is a factor, I immediately tweeted my displeasure. Here’s my tweet about it: https://twitter.com/bmcraec/status/47304897409990656

  • cwh

    iPhone4 in Halifax. I tried the above (update 3) and still didn’t work. If I want my alarm to actually go off at 6am, I have to set the alarm app to go off at 7am.

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  • jerry

    I has problem with Iphone 4s time fall back 1h or 6h after next day midnight. I way configure manual Date/time off. Any solution thank.

  • jerry

    I use Iphone 4s Rogers.