Samsung Can’t Figure Out Why the Note 7 Keeps Exploding

note 7

According to a report by The New York Times, Samsung still has no clue why its now discontinued flagship Galaxy Note 7 keeps catching fire, despite deploying hundreds of employees to work on the problem. Not a single one of Samsung’s engineers has yet been able to get a Note 7 to explode. Although they initially concluded the defect was caused by faulty batteries, which is why they announced a recall, but that solution failed when replacement devices started blowing up as well.

“It was too quick to blame the batteries; I think there was nothing wrong with them or that they were not the main problem,” said Park Chul-wan, former director of the Center for Advanced Batteries at the Korea Electronics Technology Institute, who said he reviewed the regulatory agency’s documents.

“The problem seems to be far more complex,” Mr. Park said in a phone interview. “The Note 7 had more features and was more complex than any other phone manufactured. In a race to surpass iPhone, Samsung seems to have packed it with so much innovation it became uncontrollable.”

Meanwhile, a separate report by Bloomberg is claiming that replacement Note 7 devices caught fire due to a flaw different from the one that caused the device’s original recall last month. 

Early analysis of the evidence from recent battery incidents suggests there is an issue with the batteries made by China’s Amperex Technology Ltd. The issue may have crept into the supply line after Samsung began replacing Note 7 phones equipped with Samsung SDI Co.

The apparent new fault helps explain why Samsung would abruptly pull the plug on what was supposed to be its premier phone designed to compete against Apple Inc.’s iPhone 7. Amperex, a unit of Japan’s TDK Corp., didn’t respond to requests for comment on Tuesday. Samsung declined to comment.

Samsung’s decision to pull the plug on the Galaxy Note 7 production caused it to lose $17 billion in market value.

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  • FragilityG4

    “In a race to surpass iPhone, Samsung seems to have packed it with so much innovation it became uncontrollable.”

    He’s referencing the Zippo feature ????

    Seriously I hope they figure this out soon. Competition is good.

    Next year or so they’ll release a new phablet and probably call it the Galaxy N.

  • LadeeDa

    There’s so much c r ap and misleading info floating about now and media is manipulating the facts. Even Reuters is posting rubbish. Let’s wait for offical press releases and not jump every time some elementary school student writes on behalf of someone else.

    Besides, Samsung is only halting production until they figure out what is going on. Once they do, they will produce thr note 7 again because people are dumb and foolish.

  • Jack johnson

    What are you, a Shamesung shill? The NYT and bloomberg cited anonymous sources close to the matter, you know they have done their research.

    Samesung will NEVER reveal why the phones exploded, they’ll just keep quiet and hope this passes, then release the Note 8 or 9, another exploder.

    The facts are this crappy company released a phone without proper QA testing, and it paid the price for doing so. i’m surprised nobody has been killed but pretty close. they didn’t even know the problem yet continued to try to push phone sales and downplay the issue. what a joke

    Sammy is done, folks. DONE!!!

  • hlna55

    In the meantime.. Apple has claimed they had a similar issue on a lab test of a pre-release iPhone 3 years ago with the same design and hardware. Hahaha

  • Marco

    they should just call it Samsung “Bomb”, so people know what to expect..

  • m Arch Tom’s on Bar N Ass

    ” when you make a mistake, use the eraser ” Start over with investigation: electrical power sockets that may not work at AC incompatible frequency, defective wall-plug chargers; defective USB cable or connectors and ultimately sabotage. ( apple paid consumers to charge NOTE 7 batteries with malicious accessories ? )