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Yahoo Disables Email Forwarding, ‘Locking’ Users to Service

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Yahoo has been making headlines these days, and the reports aren’t painting a bright image of the company, which obviously prompts some users to switch email service providers. But that’s not quite possible with Yahoo, at least not for those who wanted to keep their Yahoo email address and forward incoming emails to the new address. For some reason, Yahoo has suspended the email forwarding feature, locking users down to their email service, reports the Associated Press.

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Several users have told AP that automatic email forwarding was disabled at the beginning of October and apparently affects only those who have recently tried to jump ship. Yahoo email users who has already set this feature up remain unaffected.

Yahoo hasn’t commented on why it has made this move now, but only pointed to the notice published on its help site, which says this is feature was only disabled “temporarily”, that it is “under development” and that they are working “to improve it.”

It is rather interesting, though, that Yahoo disabled automatic email forwarding shortly after the hack report surfaced, followed by other reports saying Yahoo has opened its users’ emails to government surveillance.

Automatic email forwarding has been “a basic concept for 15 years for just about every email provider out there,” according to Brian McIntosh, the owner of a small technology business, as cited by AP. “All of a sudden it’s under development. And only at Yahoo,” McIntosh added.

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  • Christian Henry

    “For some reason, Yahoo has suspended the email forwarding feature, locking users down to their email service”

    I’m pretty sure you just answered your own question in the same sentence. 😀

  • IstvanFekete

    😀

  • It’s Me

    It is rather interesting, though, that Yahoo disabled automatic email forwarding shortly after the hack report surfaced, followed by other reports saying Yahoo has opened its users’ emails to government surveillance.

    Doesn’t only open users to government surveillance. Anyone that gained access could have set up forwarding rules. Any of those compromised accounts that are used for other services, like Google Play or iTunes, etc, might at some point in the future request an account password reset. The URL gets sent and the account receiving the forwarded emails gets a copy, allowing them to reset passwords and gain complete access to the other service account.

  • MleB1

    Of course, while not automatic, you can always turn on ‘Out of office / Vacation’ notification, and, in the message, include your new email address. A bit clunky, but it’s a start.

    GMail as an option allows you to fully migrate your Yahoo mail folders and contacts – also follow your Yahoo account for incoming email for 30 days, but it’s unclear if that works with the new Yahoo setting.
    I’m not a fan of GMail, but I do have an account for online junk email. I’d consider moving over my Yahoo account, if I could create a second GMail address (separating the real from the junk) within the same account. As it stands now, you have to open a brand new one, and then link the two accounts together for mail pickup. And it isn’t as visually graceful as, say, the Yahoo Mail service does it.

  • awkpain

    Yahoo is trying to make their e-mail service as irrelevant as their search engine…

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