Did you buy an unlocked iPhone 4 from Apple? If you did, here is some very important info for you. Apparently some people who purchased unlocked iPhone 4 units have had issues of being sold locked phones. iPhoneinCanada.ca Forums user draz and iFoneHome have started some threads here and here on this issue. iFoneHome bought an unlocked phone, but it was actually locked. How to check?
Here’s the lowdown. Go grab your receipt first, and check for the following under the SIM details:
No Contract Sim = Your iPhone 4 is unlocked.
Rogers/Telus/Bell Micro Sim iPhone 4 = Your iPhone 4 is locked.
Here is an image of an unlocked receipt (left) versus locked receipt (right):
Here’s a clearer pic of an UNLOCKED receipt, from @iPhoneArena:
Update 7:34pm, Aug.7: The process of unlocking your iPhone 4 is completed through the Point of Sale process in the Apple Store. On top of checking your receipt, pop in a microSIM from another carrier to truly verify its unlocked status. Also, if there is all “1’s” on the receipt part for the iPhone, it’s unlocked.
I just checked my receipt and it’s correct. I know this won’t apply to everyone, but it’s better to be safe than sorry! How did your receipt turn out?
Thanks to @TechMonitor, @iPhoneArena, draz and iFoneHome!
[HowardForums for image]
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I'm good to go with no contract sim though the guy doing the sale did confirm he was doing it right with someone else to ensure i wouldn't get a locked phone. Thanks Ryan @ southgate apple store! 🙂
my receipt matches the no contract example. whew.
Wow. I got worried there for a sec. I just put an SGP body shield on and I didn't want to send my baby back to apple for a new one. My bill says NO CONTRACT SIM.
Thank God
Your welcome
Now that's customer service!
not cool!!!
mine says Rogers Micro Sim iPhone 4
This is odd, I received 2 receipts when I bought my phone, one has both the phone and the sim. In that one it says no contract sim. I, however, received a second receipt but that one says Rogers sim? So now I'm confused.
i'm going back tomorrow morning to have this sorted out!
I have 2 reciepts. One with the iphone and no contract sim for $0. The other has a Telus sim for $0. Does this still mean i have an unlocked iphone.
Wow, got worried, too. Checked my receipt and indeed it is right. I've been checking my iPhone 4 with my Rogers iPad sim and briefly it will recognize it as Rogers then will go to no service. I'm using my iPhone 4 with Fido. I was wonderin' if this is really unlocked. Thanks Gary!
BTW, i also noticed that unlocked iPhone sold in Canada have a letter U in serial number? Like 7Uxxxxxxxxx
Yours is unlocked
If there is all “1's” on the receipt part for the iPhone, it's unlocked.
Do you know what's up with the second receipt they sent me? If not for that I would not be worried at all 🙂
Unlocked
Mike
yeah, check it out and inform us again…
Mine should be unlocked and the serial # does not have a U in it.
That's your free SIM
IPHONE 4 BLACK 32GB-CAN
Part Number: XXXXXXX
Serial Number: XXXXXXX
IMEI: XXXXXXX
Mobile Number: 1111111111
BAN: 111111111
Warranty effective through: Jul. 29, 2011
Return Date: Aug. 13, 2010
For Support Visit: apple.com/support/
$ 779.00
Rogers – Micro SIM iPhone 4
Part Number: XXXXXXX
ICCID: 11111111111111111111
No Warranty
Return Date: Aug. 13, 2010
$ 0.00
So is this what you mean?
Yes, i got 2 receipts also. One for iphone and another for free fido micro sim.
Mine turned out fine but the guy at the Apple store almost locked it by accident. He even said so and had to void everything and start again.. I wonder what it is that locks it since it was all the same iPhone and just some magic barcode scanning that was locking it or not…
What is the part number for the SIM?
Yours is unlocked
i bought mine on contract (telus) at an apple store, but the other day when messing around in the settings i noticed the phone searches for and detects telus, bell, and rogers networks, and will let me switch to em, though as soon as i do i get no service obviously. i don't see all 1's on my receipt. trying this with a friends 3gs only detected the network he was with. did i luck out and get an unlocked phone?
No. You're locked
It's a backend process
I had no idea there were forums on this site. 😛
Funny if a few of us did the HUP and still got unlocked phones lol
No. They would be locked.
Should I be worried I bought mine from apple.com.
No.
Ex, how come the new receipt image have 30 days return and the old receipt image is only 15 days? Mine, i bought on the first day and it says 15 days too. Are those who bought the following days now have 30 days return like in the US?
Mine is unlocked bought at Apple Store..
I can't speak for those receipts.
I have same issue. I bought an iPhone for my friend without sim card, and I shipped it to him. He received the iPhone but he could not use it. iTunes gives this massage:
“The sim card inserted in this iphone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iphone. Please insert the SIM card thar came with your iphone or visit a supported carrier's store to receive a replacement SIM card.”
What to do now?!
SOB!!! I purchased 2 units and looks like they messed one of them up. Guess I am going to Apple Store to swap. Anyone do this yet? What are the chances? I suppose the Genius Bar will tell me I have to wait until they have stock?
i see lots of 9's instead of 1's. but it does say 'no contract sim'..is that right?!
Yep. Unlocked.
So… the ppl who bought unlocked iphone at the apple store received FREE micro sim cards? I ordered mine from the website. Does this mean I have to buy micro sim separately? There goes another $15…
Yeah, they should increase the font of the forum link at the top or have it more visible somwhere else. It took me awhile to notice too!
My understanding is that a LOCKED contract iphone is returnable with 30minutes maximum use and within 15days after purchase. An UNLOCKED puchased iphone is returnable withing 30 dsys. This is what I have been told at the Apple Store when I bought mine. I am also aware with the carriers on their other phones is the 30minute and within 15 days return policy. Maybe the first couple days of sales that Apple didn't have this properly processed on the bill of sale as well. Mine was bought on Aug.4th and all looks good.
I was worried about this becuase when I bought it at the apple store the guy was asking me what carrier I'm with and I said I want an unlocked one. He said yea but what carrier, I didn't know why this would make a difference if I was buying unlocked. So I said Rogers and he gave me a rogers micro sim. Just checked my receipt and it has a bunch of 1's and says “No contract sim” so I'm good to go….also if I go into settings and select carrier it shows Rogers selected but it also does a search and shows Telus and Bell as options
IPHONE 4 BLACK 32GB-CAN
Part Number: XXXXXXX
Serial Number: XXXXXXX
IMEI: XXXXXXX
Mobile Number: 1111111111
BAN: 111111111
Warranty effective through: Jul. 29, 2011
Return Date: Aug. 13, 2010
For Support Visit: apple.com/support/
$ 779.00
No Contract Sim
Part Number: XXXXXXX
ICCID: 11111111111111111111
No Warranty
Return Date: Aug. 13, 2010
$ 0.00
Is mines unlocked? P.S i bought a micro sim the day before from rogers so i didn't get a sim that day
no you do not have a contract.
“no contract sim”
I still will go to apple store tomorrow to confirm for sure
I bought one unlocked but got it locked to Rogers. I didn't know until this post but I returned it Friday anyways to get one on contract to save some money.
Same thing happened to me. My clerk said something about ringing the SIM through separately so it would be unlocked. I believe her name was Chantal at WEM – so thanks!
Hello Adrian,
How much did it cost to buy your Micro Sim at Rogers?
Thanks
eheh…so does mine. NO CONTRACT SIM!
thanks for the quick reply..
Yes, free micro sim at the apple store. Online, you need to get it from your carrier. You could probably talk someone into giving you one for free though, if your monthly bill is high enough.