Jawbone CEO Details ‘No Questions Asked’ Refund Policy for Jawbone UP
The Jawbone UP was one of the most documented and hyped iOS accessories we’ve seen so far. Reviews for the Jawbone have been mixed, and at a cost of $99USD, there’s a lot on the line. Stories of hardware failure, breakage, and endless problems have been documented in the Jawbone forums.
The device has captured more than 3 billion steps, 300 years of sleep and hundreds of thousands of meals in a mere four weeks, according to a recent update by their CEO, Hosain Rahman.
In his personal letter to customers he announced a no-questions-asked refund policy. You don’t even have to return your UP if you’re upset with it to qualify for the refund.
The UP No Questions Asked Guarantee
This means that for whatever reason, or no reason at all, you can receive a full refund for UP. This is true even if you decide to keep your UP band. We are so committed to this product that we’re offering you the option of using it for free.
The program starts December 9th and full details can be found at http://jawbone.com/uprefund.
So there you have it. If you’re not happy with your Jawbone UP, you have until the end of December 2012 to claim your refund. Kudos to Jawbone for this kind offer to customers, but it’s too bad the initial product has been flawed from the start.
Do you own a Jawbone UP? Share your thoughts with us!