Starting today, Rogers is launching their new $15 Connection Fee, which replaces the current $35 Activation Fee. The new fee is $15 for new or existing customers who are activating or upgrading any wireless service with Rogers.
Rogers says the following benefits will be available to customers:
Also, Rogers emailed us a statement regarding this new fee to say the following:
We made these changes to bring our customers more value. This is not a response to the CRTC’s Wireless Consumer Code.
There you go. So for any new activations or upgrades, the fee will be $15 (UPDATE: and will not be $35 as previously stated). Are you ready for this new fee? Do you think it offers more value?
Want to see more of our stories on Google?
P.S. Want to keep this site truly independent? Support us by buying us a beer, treating us to a coffee, or shopping through Amazon here. Links in this post are affiliate links, so we earn a tiny commission at no charge to you. Thanks for supporting independent Canadian media!
So charging for BASIC customer service brings customers more value? And CDN telcos wonder why they’re hated by consumers!!
The fee is now $15, not $35. It’s a discount compared to before, but nonetheless still a fee.
Still a stupid fee. Bell still charges $35. Wonder if this will force them to drop theirs as well.
Yep.
so they are charging money for things that were free before…
hmm….they must be confused..it brings more value to them…. robbers
No activation/connection fee at Telus!
Yep!
I may just jump ship as my contract is over next phone and I need a new iPhone, new cable service, new internet provider, new home phone. Nice knowing you Rogers.
But you have to buy the SIM with Telus, don’t you? That makes it pretty much a wash.
How would this be an advantage to customers when there are other carriers on the market doesn’t charge for activation fees. The way I look at it is I am subscribing to a service and will be paying for it every month and carriers like Rogers still wants me to pay $15 just to be able to use their service??? doesn’t make much sense to me.
I think the so call activation fees is just a sugar coated term for carriers to make more money off the customers. Advantage to the customer? not a chance.
Can I get a discount to opt out of having a clueless csr read from a script to tell me how to do things I already know how to do? 😛
Hi, I was wondering if this would be a change in the terms of service that you sign when you get a new contract. If it is can I cancel without paying the cancellation fees because it was a change in their terms? Thanks