The Rogers and Fido network appears to be suffering from a network outage for some users, with many unable to receive incoming calls or text messages.
Hey everyone! Looks like some of us are unable to place certain calls, we're working on getting this fixed asap. ^mpr
— Fido Solutions (@FidoSolutions) July 24, 2015
While the issues appears to be resolved for some, it’s still an ongoing issue for many frustrated customers:
http://twitter.com/AgentSinclair/status/624758002059476994
Below is an outage map from Canadian Outages, which shows many are experiencing issues in BC, Ontario and Quebec.
Back in October 2013, the Rogers/Fido network suffered a major outage, and the next day customers received one day of service credit for the inconvenience.
Are you able to receive calls and text messages on Rogers and Fido right now?
Thanks Olivier Cote
Update: Rogers customers are affected as well.
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In Toronto and haven’t had any issues. Full bars LTE
same for me, on friday and the rest of the weekend, no problems.
We’re just cool like that 😉
It seems to be resolved this morning. One day of service credit would be nice Fido
Where are you located? I am using Fido too. I didn’t have any problem. Lucky me I guess.
I’m from Quebec City. I was able to send sms and make calls but unable to receive anything
Well I am in Vancouver and it was fine. Wonder if that has anything to do with the new spectrum being released.
I had the same problem in Montreal. I’m on Fido
your website sucks with all this redirect to the App Store. It doesn’t on every webpage in mobile mode. Going to start getting my news elsewhere
Yeah, I’ve never had a response by emailing you guys so I’m adding my voice here. There’s a bug in your website when viewed on an iPhone – it constantly redirects to the app store.. I’m not tapping an ad, and in fact I don’t think I even see the ad for the app it’s redirecting me to. Please fix.
Hi Nick, we receive and read every single one of your emails. We’re addressing this issue now. Thanks.
yeah same here, it’s some kind of an auto-direct script that keeps sending us to ? store, veryyyy annoying I must say. The only reason I come to ur site is because I like the content and news that you provide, but I won’t be coming for long if the redirect continues.
If you can screenshot the forwarding URL in time, please email me gary AT iphoneincanada.ca thanks that would be helpful.
Okay it happens to me too. But I always turn off my App Store from using LTE so it is a blank page. LOL.
I am on Rogers network, and I had issues with LTE (not showing up on the status bar, not even 3G) at around noon – it just recovered about 10 minutes ago… Downtown Toronto
Missing calls and texts Friday and into Saturday and also hit two friends on Rogers. In Belleville.
No issues for me at all recently… I am on fido in Richmond BC
I was in Hamilton and couldn’t receive calls, and had no service for a good chunk of Saturday and a little into Sunday.