Elavon Launches Apple Pay Support for Canadian Businesses

Payments solution provider Elavon, a subsidiary of U.S. Bancorp., has announced the launch of support for Apple Pay and AMEX cardholders for Canadian businesses.

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Mia Huntington, Vice President of Elavon in Canada, said in a statement “Along with the increasing consumer demand for contactless payments, Elavon and Apple Pay enable businesses to offer the convenience their customers expect through their preferred method of payment including their iPhone, iPad or Apple Watch.”

Elavon has over 1.3 million customers in Canada, the U.S., Europe, Mexico, Brazil and Puerto Rico.

Canadian payments processor and supporter of Apple Pay, Moneris, previously noted while some merchants accept American Express, tap-to-pay for the latter is turned off by default, which means businesses require calling in to enable it for Apple Pay. Moneris explained “It’s not a default feature as not all merchants want the capability.”

How are you finding Apple Pay so far in Canada?

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Eric Godwin
Eric Godwin
10 years ago

Apply pay in Canada has been a rough go to date. Works great at a couple places but in general it’s not supported, doesn’t always work where it should and merchants barely know if they take Amex contactless payments. Hope it gets better

Gary Bowen
Gary Bowen
Reply to  Eric Godwin
10 years ago

Agreed – some merchants have tap and accept AMEX; but their merchants wrongly assume they accept Tap for AMEX (Which they quite often don’t). Most of the time, I end up holding up the line, as I then have to take out my physical MasterCard when Tap does’t work.

When it does work, however, it works great.

Eric Godwin
Eric Godwin
Reply to  Gary Bowen
10 years ago

Yeah.. when it works it’s glorious. I hope there’s an algorithm at TD that’s wondering why I’ve stopped spending all that money on their VISA.

bbousquet
bbousquet
Reply to  Eric Godwin
10 years ago

That’s been my experience so far as well. Been using it since day 1 and it’s great when it works (with the Watch). Way too many places don’t accept Amex, however, which forces me to fall back to my debit card.

So far it’s worked at a number of places (chains mostly: McDonald’s, Tim Hortons, Jean-Coutu, etc.) but gas stations have been frustrating – most of the ones I went to don’t have tap enabled on their pumps and one only supported Visa/MC taps.

Also, it sometimes takes two attempts for the terminal to recognize the watch (not sure if that’s specific to the clunky device at my local McDonald’s) – and when it doesn’t work, you look like an idiot…

I like the cash back on the Amex (and they’ve had Esso & Amazon cash back promotions which were nice) but they need to find a way to get into more locations.

KIII
KIII
10 years ago

Apple Pay in Canada works great!

(I’m from the future, the wayyyyy off & distant future in fact it’s a galaxy far,far away.)

Cornfed710
Cornfed710
Reply to  KIII
10 years ago

Appreciate the knowledge from the future ? 🙂

winnertakesteve
winnertakesteve
10 years ago

So disappointed in the Canadian banks. I’m going to go the full 2 year contract on this phone without being able to use its tent pole feature because of how anti-customer the Canadian banks are 🙁

Mohammed Al Sarraf
Mohammed Al Sarraf
10 years ago

It works great when it work
But unfortunately sometimes it doesn’t work wher its supposed to work

Corrode
Corrode
10 years ago

Works for most of my day-to-day purchases:

7-Eleven
Shopper’s Drug Mart
London Drugs
Co-op
Community Natural Foods

And my random one-off purchase at Long and McQuade.

Where it doesn’t work (and I no longer expect it to) is at restaurants, mostly because they want you to tip and you can’t tip via Apple Pay, unfortunately.

bbousquet
bbousquet
Reply to  Corrode
10 years ago

Most terminals will ask for the tip amount or percentage before the card gets inserted (or tapped). This shouldn’t be an issue.

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