How to Fix iOS 9.3 Broken Safari Links; Apple Says Update Coming

Over the weekend it was reported an iOS 9.3 bug was crashing web links users tried to open within Safari, Mail and Messages.

Apple has now released a statement on the issue, reports 9to5Mac, saying: “We are aware of this issue, and we will release a fix in a software update soon.”

If you want to try a temporary workaround in the meantime, Ben Collier has written a detailed guide (via Wojtek Pietrusiewicz) on how to fix these broken links.

You will need to hook up your iOS device to your Mac or PC and sync with iTunes to perform this fix.

Here are the brief steps to fix broken Safari links in iOS 9.3

1. Delete the app from your iOS device.

2. Enable Airplane Mode (Settings > Airplane Mode > ON; or swipe up from Control Center)

3. Plug your iOS device into your computer and launch iTunes. Turn your device off, then back on.

4. Ensure you have the app on your computer by downloading it here. Make sure Airplane mode is still on.

5. Within iTunes, select your iOS device, change to the Apps tab, search for the app and click Install…then once that’s done, click Sync.

Itunes 9 3 safari fix

6. Once the sync completes, launch the app on your iOS device, then force close it (double tap Home button, swipe up on the app).

7. Force close Safari using the same method.

8. Disable Airplane mode. Open Safari—your links should work again, and should also be functioning in other apps such as Mail and Messages.

Collier explains you may need to try this fix a few times for it to work, to ensure caches clear. Reading from the comments on his site, this fix seems to have worked for the few that have tried it.

Of course, another workaround is to use a third party browser such as Chrome to open your links.

There’s no word on when a supposed iOS 9.3.1 release will be out, but expect it to come soon. Yesterday, Apple re-released iOS 9.3 for older devices to fix another bug related to activation issues.