CRTC Announces Three-Year Plan to Improve Canadian Telecommunication Services

The Canadian Radio-television and Telecommunications Commission (CRTC) went public today with a Three-Year Plan outlining the actions it will take to ensure that the communication system meets the expectations of Canadians.

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To achieve this goal, between 2016 and 2019 the regulator plans to hold a public hearing on basic telecommunications services, followed by the implementation of the new policy; hold an international event, the Discoverability Summit, with the aim of exploring solutions to improve the discoverability of audiovisual content; and hold a public consultation to review the Wireless Code’s effectiveness.

“Whether they are at work, at home or at school, communications services are more important than ever in the lives of Canadians,” Jean-Pierre Blais, Chairman of the CRTC said. “The Three-Year Plan is our commitment to Canadians that we will continue to put them at the centre of our conversations about the future of broadcasting and telecommunications in this country. We encourage Canadians to participate in our proceedings, so that we may ensure their communication system is meeting their needs and interests.”

The Three-Year Plan once again reiterates the CRTC’s commitment to implement “sound management practices”, the regulator said in the announcement, but also underscores that they need the help of Canadians to do that, so the announcement urges all Canadians to participate in the CRTC’s public consultations and hearings.