First Emergency Wireless Test Alerts Failed in Quebec Due to ‘Glitch’: CRTC

Today is the first day for wireless emergency test alerts, as part of Emergency Preparedness Week. The first wireless alerts were slated for 9:55AM EDT in Quebec, but a glitch caused the system to fail, according to the CRTC.

Alert ready test

The Canadian Press reports CRTC spokeswoman Patricia Valladao saying the problem originated with the emergency management team in Quebec and Pelmorex Corp. (parent company of The Weather Network), which operates the system.

Reports of wireless alerts received in Quebec were far and few between, with some noting they only received an alert because they just happened to have The Weather Network app installed (no apps are required to receive test alerts).

In order to receive a test alert, users must have a device which supports wireless public alerting (WPA) and be connected to an LTE network.

Valladao said the problem had nothing to do with wireless cellphone providers and emphasized at least this snafu happened during a test, and not a real emergency.

Sounds like the wireless alert system was off to a rocky start this morning—let’s see how the upcoming Ontario test goes at 1:55PM EDT.

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Sam
Sam
8 years ago

Were there any puplic testing beforehand?

Chrome262
Chrome262
Reply to  Sam
8 years ago

think small scale. And Quebec was the larger scale test before rest of Canada. I silenced my phone, hope it does push beyond

Sam
Sam
Reply to  Chrome262
8 years ago

Seeing if it can bypass do not disturb (or maybe even do not disturb while driving) is a good idea ??

Jack
Jack
Reply to  Sam
8 years ago

This is the public testing to find any issues or glitches, and they did, they’ll fix it and do another test. Remember, this is a test, a public test. People complain even when the “test” errors out, seriously?

Riddlemethis
Riddlemethis
Reply to  Jack
8 years ago

Testing is a formality dude. You don’t get it. It should’ve been working correctly out of the gate.

Bill___A
Bill___A
8 years ago

That’s why it is important to test. They can fix it and test again.

Riddlemethis
Riddlemethis
Reply to  Bill___A
8 years ago

And maybe in 10 more years they’ll finally get it working. Bwahaha.

Tim
Tim
8 years ago

In Ontario, I didn’t get an alert at 1:55pm edt.

@CykfCyyz
@CykfCyyz
8 years ago

I got the test message in Ontario on my iPhone 8 with Freedom. Caught me but surprise since I didn’t think it was supposed to work on iPhones.comment image

mwatcher
mwatcher
8 years ago

Nothing from my Koodo phone as of now.

Dehop
Dehop
8 years ago

Nothing on my 6s in Ontario. I assume it’s supposed to work even if I’m on wifi, it’d be pretty useless if it didn’t.

Celltarded
Celltarded
8 years ago

Got the alert at 2:09 pm EDT on freedom mobile, while located in Gatineau Quebec!

Riddlemethis
Riddlemethis
8 years ago

Nothing in BC.

What a bumbling bunch of morons. These alerts are common elsewhere and they work.

Tom Gray
Reply to  Riddlemethis
8 years ago

B.C. was set for May 9th 1:55PM I believe
There was a list of regions and timing posted earlier.

Updated: just added a picture in a newer post as proof.

Tom Gray
Reply to  Riddlemethis
8 years ago

comment image

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