CCTS Releases 2023 Compliance Report Cards for Telcos, TV Providers
The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, highlighting the compliance levels of telecom and TV service providers with the CCTS’s complaint-handling requirements. These requirements include following the CCTS’s complaint-handling process, informing customers about the CCTS’s ombuds services, paying CCTS fees, and sharing financial information. “The CCTS’s compliance...