Telus Home Health Solution Can Now Remotely Monitor COVID-19 Patients in B.C.

Telus Health has today announced the expansion of its Home Health Monitoring solution so that clinicians can virtually observe British Columbians with or at risk of COVID-19. The technology allows remote monitoring of patients while they recover from COVID-19 while reducing exposure of healthcare providers to the virus.


The new digital health dashboard has been launched by Telus Health in partnership with the B.C. Ministry of Health and local health authorities and is easily accessible through a mobile device. The program sends daily prompts to the patient to report their biometrics such as temperature, physical symptoms, and overall health condition.

HHM also lets healthcare providers view information for multiple patients simultaneously, enabling them to more effectively manage the vitals of a larger number of patients and quickly identify those patients in need of urgent care.

“As we face the immense challenge of COVID-19, TELUS Health is committed to working alongside other healthcare leaders to expand the use of technology solutions like Home Health Monitoring to support more British Columbians  while recovering at home,” said Luc Vilandré, president, TELUS Health. “By enabling clinicians to remotely observe the vitals of patients with COVID-19, as well as those who are vulnerable to the virus, and provide necessary interventions early, we can also help to alleviate the pressure in hospital emergency rooms and clinics.”

HHM has been in use in B.C. since 2013 for remotely monitoring patients in the province living with chronic conditions such as heart failure, diabetes, and respiratory diseases.

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