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Apple Ordered to Compensate Customer for Selling iPhone Without Charger
According to a report by Tecmundo, a Brazilian judge has ruled that Apple must compensate a customer over $1,000 for selling him the iPhone without a charger included in the box, which is in violation of consumer law (via MacRumors).
Apple stopped including a charger with its iPhones back in 2020 citing environmental reasons. The company claimed the decision was equivalent to removing nearly 450,000 cars from the road per year.
Now, Judge Vanderlei Caires Pinheiro of the 6th Civil Court of Goiânia, Brazil, is forcing Apple to compensate an iPhone customer nearly $1,075 for the lack of a charger.
“According to article 39 of the Consumer Code (CDC), “tie sale” is an abusive and prohibited practice in Brazil, so it is not allowed to sell cell phone and charger separately. Therefore, Apple is being sentenced after selling an iPhone model and charger separately to a consumer in the city of Goiânia.
Apple must compensate the consumer R$ 5 thousand for carrying out the “tie sale” of the company’s devices.”
In the past, Apple has Apple responded to such claims by arguing that many customers already have chargers in their homes while citing the environmental benefits of removing the charger.
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I thought not including a charger in the box was utter stupidity, but then this happens.
I feel like lately we need huge block letters about warnings and included features. 50 years ago it was just common sense. Or maybe people just don’t read anymore. Probably that.
The chargers they refer to that people already have are mostly the useless 5w charging blocks that Apple used to shamelessly include in the box right up until the iPhone XS/XR that take 2-3 hours to charge an iPhone. The fact that excluding a charger from the box altogether reduces the overall carbon footprint is only the half truth that Apple is willing to mention. The other half is of course utter greed. Every iPhone in today’s modern age should come with a minimum of an 18w with its USB-C cable included in the box, (just like the 11 Pro’s did) cuz we sure paying through the nose for those phones as it it.
How many people upgrade their iPhones every year?
My charger doesn’t even have the USB-C port.
What Apple should be doing is offering a charger with every phone sold with the customer having the option of receiving a discount if they opt not to take a charger.
100% agree. Phones sure aren’t any cheaper since they ditched the charger, annd the charger itself was maybe $5 – at least the one apple included.
Apple (and later Samsung – although that’s another story) did the right thing in not including a charger. I’ve got about 12 at home, I don’t need a 13th.
I’m sure apples seen this coming before the removal has been decided.
They should do it in Canada too
Sure, but that’s not why they do it. They reduce their production costs – from the charger omission to the packaging – and they encourage post-sales for the faster, higher output chargers you don’t already have. They’ve calculated they make more money this way.
Sure, but that’s not why they do it. They reduce their production costs – from the charger omission to the packaging – and they encourage post-sales for the faster, higher output chargers you don’t already have. They’ve calculated they make more money this way.