Adobe Clarifies Terms of Use, Reaffirms User Privacy

Adobe’s recent update to its Terms of Use has prompted numerous questions from users, which the company has now tried to address while reaffirming its commitment to protecting customers’ rights and privacy.

The primary objective of today’s update is to clarify the improvements in Adobe’s content moderation processes, especially in light of the rapid advancement of Generative AI. The company has emphasized its dedication to responsible innovation by incorporating more human moderation into the review of content submissions.

A significant part of the update revolves around the limited license Adobe requires to access user content, which the company says is solely for the purpose of operating or improving Adobe’s services and software.

Adobe clarifies that its applications and services need to access user content to perform their intended functions. This includes actions such as opening and editing files, creating thumbnails, or generating previews for sharing.

For content processed or stored on Adobe servers, the company, however, may use various technologies and processes, including human review, to screen for illegal or abusive content, such as child sexual abuse material or patterns indicating spam or phishing.

Adobe has also reiterated that its core commitments to customers remain unchanged. Notably, it does not use customer content to train its Firefly Generative AI models.

Additionally, Adobe assures users that it will never assume ownership of their work. The content hosted by Adobe is solely to enable customers to utilize Adobe’s applications and services, and customers retain full ownership of their creations.

Adobe acknowledges and appreciates the customers who reached out with questions regarding the recent updates. These inquiries have provided Adobe with the opportunity to clarify its terms and reaffirm its commitments.