Freedom Mobile has updated its website to bring its service terms in line with the CRTC’s new regulations targeting wireless junk fees.
On Wednesday, the carrier axed its mandatory three-month subscription requirement for customers when signing up for its global Roam Beyond data plans (basically all their plans since February).
The shift follows another move from six days ago, when Freedom removed its one-time $45 connection fee for Apple Watch activations, which again follows the CRTC ruling on telecom junk fees.
All of this is happening as the CRTC cracks down on surprise activation and transaction fees across the telecom industry, and the country’s biggest carriers seem to be pushing their luck with the regulator.
Telus recently started charging a mandatory $15 fee for physical SIM swaps and eSIM activations. Rogers and Bell have both rolled out new $40 device setup fees when customers buy a new phone. The CRTC has sent formal warnings to all three carriers, saying pretty plainly that these new charges look like they violate the federal ban on activation and plan-change fees.
While the Big 3 keep drawing government scrutiny and possible penalties over these workaround charges, Freedom Mobile has yet to copy them, with no signs of tacking on any sneaky extra fees of its own.
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Wrong! The blog title is partly true. Freedom dropped [some] junk fees. Many continue to remain including forcing new customers to pay an additional $10 “top up charge” in addition to $99 for their basic annual prepaid plan.
rogers bell and telus need the price freeze promise, thats the only way im switching