This has turned into an unofficial AI announcement week it seems. Just this morning during a livestream event, OpenAI has launched a major update called ChatGPT Work, introducing an autonomous AI assistant capable of handling multi-step corporate projects across multiple workplace applications.
The new agentic experience is rolling out globally with a deep focus on desktop and mobile integration, allowing users to coordinate complex tasks across Mac, Windows, iOS, and Android systems.
The new system operates on OpenAI’s latest frontier model, GPT-5.6, which also debuted today. Designed to handle jobs that typically take hours, the AI agent breaks complex goals into smaller steps, managing data across connected software like Slack, Microsoft Teams, Google Drive, and Salesforce.
OpenAI shared some enterprise customer testimonials, including one use case by the airline Virgin Atlantic. “Used ChatGPT Work to compare the airline’s passenger experience with competitors as the airline developed its five-year plan. He gave ChatGPT a customer journey to evaluate and a list of competing airlines, then asked it to research what each airline offered, assess where Virgin led or lagged, and build a dataset his team could review and refine—reducing weeks of analysis to hours and helping the team decide where to invest over the next five years,” said Nathan Bolt, Head of Digital Products at Virgin Atlantic.
On Apple hardware and desktop platforms, the system is designed to seamlessly sync workflows. Users can kick start a multi-hour project from an iPhone while on the go, review live drafts via iOS, and pick up right where they left off on a Mac or Windows PC.
The update also includes a major overhaul of OpenAI’s desktop applications. The company is merging its developer-focused Codex app directly into the primary ChatGPT desktop experience. For developers on Mac and Windows, this brings advanced coding features like inline editing and multi-repository project support into a single app, while allowing users to keep Codex as their default view or mobile companion.
From this example shared by OpenAI, it’s clear they are targeting the enterprise with ChatGPT Work, as it can create some impressive documents with ease:
OpenAI is also sunsetting its experimental Atlas browser in favour of a built-in browser inside the Mac and Windows apps, which lets the AI gather web information and manipulate cloud-based files directly. A desktop feature called Computer Use also permits the assistant to safely execute background keyboard and mouse commands on a user’s computer to automate routine operations.
The update is launching today on web and mobile for Pro, Enterprise, and Education tiers, with Plus and Business accounts gaining access over the coming days. The updated ChatGPT desktop app, including Work and Codex capabilities, is available globally today for all users, including those on the free plan.
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