The City of Belleville, Ontario, launched a bus-hailing app pilot back in the fall of 2018, allowing riders to book rides on-demand from their smartphones from a web app.
The pilot saw demand exceed supply, as spaces on buses eventually reached their limits, proving to be a successful trial.
Today, Belleville has launched standalone apps for iOS and Android users, called “On Demand Transit: Rider App,” developed by Toronto’s Pantonium.
According to Belleville Manager of Transit Services, Paul Buck, he tells iPhone in Canada the apps “have a cleaner look and a snappier feel, but the functionality is virtually the same. A rider who used the portal can switch to the app without issue.”
Once you download the app, you just “choose your transit organization as the first step – just enter “bt” to connect to the Belleville Transit service,” says Buck.
Riders can use their same accounts from the btletsgo.caportal to book and they’ll be ready for their ride.
To meet growing demand, Belleville will add two more buses to the fleet to “improve access and on time arrivals.”
Bus rides can be booked weekdays from 9:30pm to midnight and on Saturdays from 7pm to midnight and Sundays at 6pm to midnight with these new apps.
Alternatively, riders can call 613-968-5888 Monday to Friday, from 8:30 am to 4:00 pm to book your ride.