Bell has announced it will continue to waive some services for its customers “during the COVID-19 situation,” including home internet data overages and more.
The company shared an update on April 15th to say “we’re happy to announce we’re extending the following measures until June 30th to continue supporting our customers:”
- Waiving extra usage fees for all residential Internet customers.
- Providing consumer and small business customers with Turbo Hubs, Turbo Sticks and MiFi devices an extra 10 GB of domestic usage and a $10 monthly credit on their existing plan.
- Offering free previews on a selection of great TV channels and on demand content.
As for the network performance of Bell, the company also said it has been “excellent”, as the company has been able to “easily manage increases of up to 60% in internet usage and 40% in TV watching” throughout the COVID-19 pandemic, thanks to its “billions of dollars” invested annually.
New Previews for Fibe TV and Satellite TV
New for Fibe TV and Satellite customers, as of April 15, 2020, are free previews of popular On Demand shows and movies in French on Super Écran. The following previews are available on channel 1100 (Fibe TV) or 1000 (Satellite TV):
- Mirage: Season 1, Episode 1
- Westworld: S1, E1-10
- A Dog Year V.F.
- Faut pas dire à maman que la gardienne mange les pissenlits par les racines
- Insecure: S1, E1-8
- Les Soprano: S1, E1-13
- Patrice Lemieux 24-7: S2, E1-10
- Rome: S1, E1-12
The move by Bell (and Telus below) matches what Rogers announced back on April 9, also extending the waiving of home internet data overages and more.
Earlier this week, Bell said it is expected to lay off up to 800 employees due to the COVID-19 pandemic.
Telus Also Extends Waiving of Internet Data Overages and More Until June 30
Telus has also updated its website to inform customers it will also be waiving home internet data overages until June 30, 2020, due to the COVID-19 pandemic.
The company is also offering free channel previews on Optik and Pik TV, while offering one free month of its Telus Online Security Standard protection for customer devices.
Telus also states it will be “Pausing the in-flight increase to Long Distance Pay-Per-Minute phone plans.”
The company also details it is still “offering flexible payment options for consumer and small business customers who have been financially affected by the crisis.”