Rogers has announced it will be extending some free services until June 30, 2020, “in response to the evolving public health crisis,” regarding COVID-19, explains the company.
The following measures—brought forward in March—will be extended until June 30, 2020, according to Rogers:
- Waiving Canadian long-distance voice calling fees for wireless, home phone, and small businesses for Rogers, Fido and chatr customers
- Removing data usage caps for Rogers and Fido customers on limited home internet plans
- Ensuring that no Rogers and Fido services are suspended or disconnected for any customer experiencing financial difficulties; flexible payment options for those with financial uncertainty
- Free rotating TV channels: Disney, Disney Jr., Disney XD, Family Channel, Family Jr., YTV, Treehouse, Teletoon and ABC Spark; Hollywood Suite, Super Channel Fuse, Super Channel Heart & Home, Super Channel Vault; One: Get Fit, Love Nature, Investigation Discovery, Velocity, Lifetime, HGTV, Slice, BBC Earth and Smithsonian; FX, FXX, A&E, TLC, CTV Comedy, OLN; TV Asia, TLN
It’s worth noting the extension does not apply to Roam like Home, Fido Roam and pay-per-use roaming fees. But Rogers says they are “proud to have helped more than 150,000 Canadians stay connected at no additional cost while they made their way home.”
“As this public health situation continues to evolve, we’re focused on keeping our customers connected to what matters most to them,” said Joe Natale, President and CEO of Rogers Communications, in a statement.
For customers buying new devices in Vancouver and Toronto, the complimentary Rogers Pro On-the-Go service now offers contactless delivery for your smartphone and can help you set it up remotely via phone or video chat.
Rogers also recently announced new partnerships to support Food Banks Canada, Big Brothers Big Sisters of Canada and the Women’s Shelters of Canada during the coronavirus pandemic.