According to the latest Measuring Broadband Canada report from the CRTC, the commission has concluded “the vast majority of participating Canadian Internet service providers (ISPs) have met or exceeded the maximum download and upload speeds they advertise.”
The 37-page report “demonstrates that the quality of Internet service is consistent across the participating ISPs, regardless of the time of day,” explained the CRTC. Data was collected from October 1-31, 2019, with voluntary participation from Bell Aliant, Bell Canada, Bell MTS, Cogeco, Northwestel, Rogers, Shaw, TELUS and Vidéotron. The data was collected before the COVID-19 pandemic hit Canada.
Below is one example chart from the report, showing download speed as a percentage of maximum advertised speed, sorted by ISPs and internet package, in the 100-600 Mbps download speed tiers. You can see most ISPs met or exceeded advertised speeds.
“Over the last few months, Canadians have relied on their Internet services for nearly every facet of their daily lives as they avoided unnecessary trips outside of their homes. While the data was collected prior to the COVID-19 pandemic, we are encouraged by the results that show that Canadians generally receive the Internet speeds for which they pay,” said Ian Scott, Chairperson and CEO, CRTC.
Data was collected from Canadians participating in the report, with hardware connecting to customer routers to measure internet data such as upload and download speeds, along with latency.
— CRTCeng (@CRTCeng) September 8, 2020
Rogers told iPhone in Canada “all Rogers Internet packages tested exceeded the top advertised speeds for both download and upload”.
“We are committed to offering our customers fast, dependable Internet service that they can count on to keep them connected to what matters most,” said Eric Bruno, SVP – 5G, Content and Connected Home Products, in an emailed statement.
“This report provides valuable insight on the performance of Internet services across Canada and will inform future policy decisions. We are grateful to the thousands of Canadians who volunteered for the Measuring Broadband Canada project, as well as the ISPs who contributed to the success of the project,” added Scott.