This summer, Fido added the option to login to My Account on the web with Facebook, and now that ability has been extended to its iPhone app.

As for why Fido users should use Facebook to login? Here’s how Fido explains it:
It’s simple, convenient, and it makes life easier. It’s available to all login types (phone number, group ID, email), customer types (monthly and prepaid), as well as to the account holder and subscribers. Easier access for everyone!
As you can see below, there’s an option to log in with Facebook. Once you login with Facebook it’ll ask you to link it to your Fido account:

Of course, once you log in as well, the app will tell you it’s broken—surprise! One just needs to take a look at the high number of 1-star ratings for this app in iTunes. Looks like Rogers needs to focus on making these iPhone apps actually work properly for customers.

Update Oct. 18, 2016: a Fido spokesperson emailed us to mention the login bug has been fixed.
Click here to download Fido My Account for iPhone in the App Store.
Other articles in the category: Rogers
Shaw Tells MPs: Telus and Globalive Working Together Like ‘Geppetto’ and ‘Pinocchio’
MPs on the House of Commons' industry and technology committee on Wednesday expressed concerns about the impact of Rogers’ proposed $26 billion takeover of Shaw Communications on jobs, competition, and affordability in Canada's telecommunications sector (via The Globe and Mail). During another hearing on the long-embattled merger just a week before its January 31 deadline,...
Rogers Price Increase Coming for Customers on Older Infinite Plans
Rogers has started notifying some customers on older Infinite plans their bills are going up. According to iPhone in Canada reader Rob, his latest January Rogers bill statement included a blurb about a price increase set to take place in March, 2023. The heading “Changes to your Wireless Plan Rate” then explains the monthly service […]
Rogers, Shaw and Quebecor: Minister Now Must Approve Spectrum Transfers
After the Federal Court of Appeal today rejected the Commissioner of Competition’s appeal of the Rogers-Shaw merger, these telecoms now say it’s time for the federal Innovation, Science and Industry minister to approve spectrum license transfers. “We welcome this clear, unequivocal, and unanimous decision by the Federal Court of Appeal. We continue to work with […]