TELUS Sues Mobilicity Over “Misleading” TV Ads Targeting Unlimited Plans

TELUS has filed a lawsuit against new wireless entrant Mobilicity alleging a TV ad aired by the latter is “false and misleading”, according to a notice of civil claim filed with the Supreme Court of British Columbia filed on December 7th.

TELUS alleges a Mobilicity ad spot contains three “misrepresentations” that damages its brand and that Mobilicity is in breach of the Competition Act. According to the Globe and Mail:

In particular, Telus is taking issue with the commercial’s claim that “what you see isn’t always what you get” with other wireless networks with respect to unlimited offers.

Moreover, Telus alleges that Mobilicity claims to offer wireless services with “no contracts” even though its services are governed by service terms and conditions. The lawsuit also alleges that Mobilicity makes a “false” claim of offering unlimited data – even though its data plans are subject to a fair use policy that authorizes the carrier to use throttling to slow down the data speeds of heavy users.

TELUS wants Mobilicity to pull their TV ad spot, remove any marketing materials using the same claims, as well as seeking unspecified costs and “other relief”. Telus spokesman Shawn Hall:

“The ads damage Telus’s brand with false claims and must be pulled from circulation immediately,” said

Mobilicity says it will defend itself in court, according to chief operating officer Stewart Lyons:

“Telus is trying to get us to pull our ads. They are trying to intimidate us,” Mr. Lyons said. “They are using high-priced lawyers to compete when they don’t feel like competing out on the street.”

A court date is scheduled for December 14th, where TELUS will seek to halt the Mobilicity TV commercials.

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Cyrus Kafai Wu
13 years ago

at least post a link to the ad so i know what this article is about?

Gary
Reply to  Cyrus Kafai Wu
13 years ago

We were unable to find the ad on YouTube.

????Dennis
????Dennis
Reply to  Cyrus Kafai Wu
13 years ago

Dude, he cited the Globe and Mail article. If you’re so interested in seeing the ad; try searching for it.

You can “at least” read I hope….

Matt
Matt
13 years ago

Really, Telus? Really? How about all the misleading “unlimited” plans being advertised that don’t even come with unlimited data?

gtasscarlo
gtasscarlo
13 years ago

I like to see how Mobilicity defends on this. Telus certainly has a case here.

RogersEmp
RogersEmp
Reply to  gtasscarlo
13 years ago

You work for Telus, don’t you? Mobility will win this case.

gtasscarlo
gtasscarlo
Reply to  RogersEmp
13 years ago

Yes anyone who agrees with a company works with them. I never knew Mobility will win, who is mobility.

kevin
kevin
Reply to  gtasscarlo
13 years ago

mobilicity and even WIND do have a fair use policy and will throttle you if you go over, however telus left out that if you go over you will not be charged more. in terms of there unlimited everything, i dont see how this can be misleading. telus will lose, and will only boost mobilicity.

gtasscarlo
gtasscarlo
Reply to  kevin
13 years ago

Let the judge decided…..

Guest
Guest
13 years ago

Was Lyons deliberately rhyming there? Remind me of this… http://www.youtube.com/watch?v=GP1KHL0j0GU

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