Rogers

Border Residents Suffer from ‘Accidental Roaming’ Charges from Rogers

According to a report from the CBC, some White Rock residents have been suffering from what Rogers calls "accidental roaming" charges. Jane Goundrey lives near the BC-Washington border and while inside their home, she claims her cell service roams "75-80 per cent of the time" on a more powerful AT&T signal coming from the USA,...

Rogers Promo: 3 Months Free for 3 Year Activations or Upgrades Until Dec. 31

A new promo today from Rogers looks to end the year with more activations. From today until December 31st, new three year activations on Rogers will get the first three months free and activation fee waived, according to an internal doc, notes MobileSyrup. The promo is applicable to all Rogers locations, dealers and corporate stores....

Canadians are a Nation of ‘Nomophobes’ says Rogers Survey [INFOGRAPHIC]

The latest Rogers Innovation Report for 2012 was conducted to reveal Canadians are increasingly becoming addicted to their smartphones. A panel of 1040 Angus Reid Forum members that owned smartphones and tablets with data plans were surveyed in late November. The results have produced a look at some trends in 2012--here are some interesting ones:...

Rogers Sees “Re-Acceleration” of Growth as Users Consume More Data

Rogers CEO Nazir Mohamed, speaking to investors at the UBS Global Media and Communications Conference in New York last Tuesday, told the crowd the company is seeing a turnaround in growth as users consume more data thanks to smartphone adoption and a lessening impact from smaller wireless entrants. Mohamed noted “clearly, the business has had an...

Rogers Releases 13.1 Carrier Settings Update for iPhone Users [Update]

Rogers has released a new carrier update for iPhone users, version 13.1 (which replaces 13.0). Users can get the update by navigating to: Settings >; General >; About Once you wait a few seconds, a prompt will pop up on your screen informing you of a new carrier settings update available and ask you to...

How to Get your $50 iPhone 5 Rebate from Rogers Online

  Did you order your iPhone 5 from Rogers? You may have noticed the price you paid was $50 higher than the Apple advertised price of $179/$279/$379 for the various models of the phone. This extra amount charged will be rebated to customers on their next bill--but you must fill out the online rebate form to get...

Rogers Officially Releases Their New Simplified Pricing Plans

Rogers has officially announced their new 'Simplified Pricing' plans on the Rogers Redboard. These plans were leaked early on the web and detailed yesterday: That’s why today, we are introducing new plans that better reflect how our customers are using their devices in 2012 and into the future. We’ve redesigned and simplified our price plans...

Rogers ‘Simplified Pricing’ Talk, Text and Internet Plans Revealed

Less than a week ago word leaked Rogers was set to announce new 'Simplified Pricing' plans that featured unlimited talk, text and various data buckets. The exact pricing for these plans have been revealed as noted by MobileSyrup, which says there are 7 plans in total. There are 3 talk and text plans that come with...

Rogers/Fido My Account iPhone App ‘Unable to Authenticate’ For Some Users

Almost three years ago Rogers and Fido released their My Account iPhone app to allow customers to check account balances, track wireless voice and data usage and change My5 or My10 numbers. The apps require a data connection to authenticate your account, but lately it appears both apps are not working for customers, giving messages...

Rogers and CIBC Perform the First Mobile Credit Card Transaction in Canada

Rogers and CIBC have proudly announced they have performed the first mobile credit card transaction (via Rogers suretap) in Canada using a mobile credit card tied to an NFC-enabled BlackBerry, demonstrated at Tim Hortons with the help of Olympian Simon Whitfield. "We're pleased to make history in mobile commerce in Canada by completing the country's...

Rogers 2012 Q3: 707K Smartphone Activations, iPhone 5 Increased Expenses

Rogers announced its 2012 Q3 financial results this morning, which generated a total operating revenue of $3.17 billion and an adjusted $495 million in net income. Canada's largest wireless carrier noted they activated 707,000 smartphones, with 36% of these being new customers. 76,000 net postpaid customers were added, and their ARPU (average revenue per user)...