Support
Whole Foods Drops Support for the Apple Watch in Latest Update
Earlier in June, Apple officially unveiled watchOS 4, which adds a lot of new features to the Apple Watch. It looks like Whole Foods isn't all that excited about the software update. As reported by 9to5Mac, the latest update to the Whole Foods iOS app sees the removal of watchOS support. The release note for...
Apple to Start Replacing 4th Gen iPads Brought in for Service with iPad Air 2
According to a new report from 9to5Mac, Apple customers who bring in their fourth generation iPad in for service at Apple Stores might soon get their unit replaced with an iPad Air 2. Apple typically replaces models brought in for servicing and as available stock declines. According to an internal memo, the company told its...
Apple Honored With Louis Braille Award for Building Accessibility Functions into all Products
Apple has been honored with the prestigious Louis Braille award for efforts made to build accessibility functions into all their products, including the iPhone, iPad, Apple Watch, and Mac. Apple engineer Jordyn Castor who has been blind since birth was among the members who received the award on behalf of the company. According to Apple,...
Apple Releases Standalone Support App for iOS in the US
Apple Support, the comprehensive knowledge base of technical support information of Apple, has long been available through its official website along with its official Twitter account. Now, it’s also accessible through the official Apple Support app for iOS, which features articles and customer service options to help answer questions and solve problems you may have […]
Twitter Issues First Ever ‘Gold’ Customer Service Award to Apple’s Official Support Account
On Thursday, Twitter handed Apple's official support account a Gold #Customer prize, coming as a part of the first annual Twitter Awards. The award is meant to recognize the social network's advertising partners. Twitter noted that @AppleSupport, used to address customer complaints, and post tips, has already earned over 150,000 likes and retweets since launching...
Apple’s macOS Sierra Beta Points Towards Future Macs Equipped with 10Gbps USB 3.1 Gen 2
According to code discovered in the latest beta of macOS Sierra, upcoming Macs may support USB 3.1 Gen 2 which would enable peripheral speeds up to a theoretical maximum of 10Gbps. In a report from 9to5Mac, it was noted that a string in the Sierra beta mentions SuperSpeed+, a term reserved for Gen 2 ports....
Nanos Research Survey: Majority of People in Edmonton Support Uber
According to a Nanos Research survey released on Monday, the majority of people in Edmonton support ride-sharing services like Uber. A large number of people who took the survey want the option to choose premium pricing for rides. In a news release, Uber’s general manager for Alberta said: "It's great to see how popular ride...
Google Chrome Will Stop Supporting OS X 10.6, 10.7 & 10.8 in April 2016
Today, Google has announced that it will phase out support for Chrome on OS X version 10.6, 10.7, and 10.8, as well as Microsoft Windows XP and Vista, in April 2016. The announcement was made on the official Chrome blog, where the search giant revealed that Map users will need to be running OS X...
Learn What to do When Apple Watch Displays a Red Exclamation Point
Apple has published a support page detailing what to do if your Apple Watch displays a red exclamation point (as shown in the image below). If your Apple Watch displays this icon, the company recommends that you force restart your device. Here is a step-by-step guide showing you how to force restart your Apple Watch:...
Apple Lists Support Information For Third-Party Apple TV Content Providers on New Webpage
Apple has launched a new support page that allows Apple TV owners to learn more about the third-party content available on their set-top box. The page lists general information about each content provider, including where the channel is available and if the channel requires a subscription. Almost every Apple TV channel listed also includes contact...
Apple Updates Product Support Page With New Genius Bar Reservation Option
Apple has updated its Support website to include the option for users to schedule Genius Bar appointments at their local Apple retail store. Previously, making a Genius Bar appointment would require the user to call their local Apple retail store. The new option, which was first spotted by 9to5Mac, appears after a user identifies what...