warranty

A leaked copy of Apple's "Visual/Mechanical Inspection Guide" (VMI) has been posted online, giving us a glimpse at what the company will and won't cover under an iPhone's warranty. Business Insider reports that the 22-page document dated March 3 recently appeared on Dropbox. While the site didn't provide a link, it did offer a few...

If you have a first-generation Apple Watch, Apple Stores may be able to simply swap it out with a Series 1 model. The report sites an announcement Apple made on Thursday to retail store employees. The authorization doesn’t explicitly say that it’s a simple trade-in, but instead authorities employees to substitute original Apple Watch parts with...

On Friday, Apple alerted authorized repair facilities to an Apple Watch service coverage extension for first-generation devices suffering from battery swelling. The battery swelling issues are rare but it continues to impact a small segment of owners. According to an email sent out to Apple Authorized Service Providers (via 9to5Mac), users are provided two years...

According to an internal memo that was distributed to Apple Store employees, iPhones that have undergone third-party screen repairs or replacements are now eligible for partial coverage under Apple's warranty. Previously, repairs by third-party firms immediately voided Apple's warranty. The memo, which was obtained by MacRumors, says that third-party iPhone screen repairs no longer voids the handset's...

Apple’s AirPods are an expensive piece of miniature equipment and since battery technology for Apple products haven’t evolved at all, do not expect these wireless devices to last a long period of time. Since they feature the same battery type found in smartphones and tablets, they will degrade equally, which is why, according to a […]

Has your 27-inch iMac hinge been a little wonky? In some cases, Apple is stepping in to cover repair costs, according to MacRumors. The new report has stated that some 27-inch iMacs shipped between December 2012 and July 2014 may have stopped adjusting properly and now simply tilt forward. People who paid to get their […]

According to a report from CTV News, if you remove your Rogers smartphone’s SIM card, it will also remove any extra warranty protection you purchased with your device. This extra carrier warranty normally covers you in the event the phone is lost, stolen or damaged. In a statement Lisa Rossington, public affairs manager for Rogers,...

According to a new report from MacRumors, Apple has released an internal notice about a new Quality Program that addresses issues with the reflective coating on MacBooks and MacBook Pros devices with a Retina Display. The issues with the anti-reflective coating wearing off over time under certain circumstances. The company will replace the affected displays...

According to a new report from 9to5Mac, Apple and Best Buy may have struck an agreement to allow the retailer to offer AppleCare in store. The change will reportedly take place when the iPhone 6s is launched this fall, and will be available for more than just phones. Under the new agreement, Best Buy would...

After releasing its new iPhone lineup on Friday, Apple updated its support site to include out-of-warranty repair costs for the iPhone 6 and 6 Plus in the United States. The out-of-warranty repair costs for the iPhone 6 and 6 Plus are $299 and $329, respectively. The iPhone 5s/5c/5 out-of-warranty repair costs currently are set at $269. ...

A Brussels magistrate could end the days of Apple's websites in Belgium by asking the country's Internet service providers to block the sites, local newspapers report. Although there has been no ruling as yet, the threat is real for Apple, due to its misleading product warranties, reports Tech.eu. Early last year, the Federal Public Service...