Promo Code Redeemed Apps Can’t Be Reviewed?


Reports today point to Apple possibly changing the App Store app review policies by no longer accepting user reviews from users who downloaded an app via a promotional code.

According to Apple representatives, the policy chance has been made to help prevent developers from boosting their profiles by using entire batches of promotional codes.

I worked with Apple to resolve this issue and they have responded that “it is no longer possible to rate or review an app if it was downloaded using a developer’s promotional code to prevent comprimising [sic] of the rating system”.

Specific details on which promo codes are affected by the change are mostly unclear, as some users are able to leave reviews while others cannot.

One reason for the varying user experiences could be that the change may only apply to recently issued promo codes instead of promo codes issued a few weeks ago.




  • Anonymous

    Good news.

    Anooying to see the good rating when the App is obviously not good.

  • Anonymous

    This is TERRIBLE news for people like me who have budding review sites. How can we, as reviewers, afford to pay for every app we review? Why can we not leave our reviews in iTunes, which I think is incredibly helpful for the developers when they have good apps.

    If an app is terrible, a few promo codes aren’t going to change perception from it being bad.

    Anyway, this is terrible news for everyone. Take a look at the TouchArcade forums and see how active the promo code section is. Developers can use this as a very useful promotional tool to get visibility for their app that might get lost by the wayside.

    I hope this gets changed.

  • MrAnonymous

    There’s nothing stopping you from posting a review on your own site. Developers will continue to give out free codes to review sites to promote there wares regardless of this new policy change, so there’s really nothing to worry about.

  • Anonymous

    There is for the developers. As much as it’s nice to have it on my site, it won’t get near as many views as seeing it in iTunes, where the developers REALLY need the help.

    The interwebs are so clogged full of nonsense review sites that it’s hard to find one that matters.

    As well, what about all the people that got a free code that really have honest impressions about the game? What about them? Their reviews don’t count?

    I can’t see how eliminating this as a promotional tool for developers is really going to solve that many problems.

  • MrAnonymous

    The general consensus is that people are more likely to give positive reviews to an app they didn’t have to pay for. Where as someone who has actually paid for the app is likely to be more critical.

    Bottom line, if you have a kick-ass app people will buy it and leave positive reviews. The app will speak for itself, and you won’t need to rely on promo codes for positive reviews.

  • Anonymous

    By this logic, any review left for an app that is free is invalid.

    There are far, far too many kick ass apps that don’t get noticed, and if a few promo codes will help entice people to post their experience of the app, I think it can only lead to good things. A few good reviews on an app that is a bit of an unknown for me will lead me to purchasing it. I don’t just look at those glowing “OMG THIS APP IS TEH AWESOME”, which those mindless reviews tend to be. I look for the thought out reviews that actually address the apps. And those reviews are the ones that will entice people to buy the app.

    But take this away and you lose out on the ability for people like me, other reviewers, people who give a damn and are willing to provide clear and honest reviews to give their feedback.

    Limiting reviews in this way is a step backwards, and the only thing it’s going to do is limit visibility on apps. And, like I said, the next step is to then look at sites that offer apps for free, are they the next on the hit list? If you make your app free, you don’t get to review it because you didn’t pay for it?

    If you own the app, you should be able to review it. It shouldn’t matter how you get it. Hell, you could make your app free for the first day and have 100 fake accounts download and review it, thereby boosting your rating there. How is that different?

  • CarGuyGTI

    Shut up! How many people review on iTunes? How does that make you or any reviewer any money? The only way to make money is if you had a functioning review site like iPhone in Canada where you can collect ad revenue, so really Apple is just saving your time.

  • Anonymous

    This is to CarGuy – Since I can’t seem to reply any further down.

    You must be a joy to have a discussion with. “Shut up”? That’s a valid argument? Right.

    Reviewing on iTunes doesn’t make me or any other reviewer money. It does, however, help out the developers. It helps get small guys noticed so that they can continue to make better apps. It allows people the chance to get a feel for their apps. It helps out people who haven’t purchased it. They look at an app and, like I said before, can see people’s impressions of the app. They can get a feel for it before they purchase.

    Anyway, you obviously didn’t read and just jumped on whatever. I commented that I had my own review site that’s just getting off the ground. But that doesn’t change the fact that now, these developers that I’m reviewing for can’t get any iTunes feedback. Although I don’t make my sole decision based on iTunes reviews, there are lots of apps that I’ve picked because of a detailed review. The fact that this completely wipes that being an option isn’t wise.

  • Drocass

    I Agree 100% Remember the days of those mirror apps that just turned your screen black and had like 20+ 5 star ratings lol best 99Cents ever! lol