The Commission for Complaints for Telecom-television Services (CCTS) has released its 2023-24 Mid-Year Report, revealing a 43% spike in customer complaints between August 1, 2023, and January 31, 2024. "This substantial increase in complaints from telecom and TV customers is concerning”, states Howard Maker, Commissioner and CEO of the CCTS, in a statement to iPhone...
Quebecor says it is disappointed following a CRTC arbitration decision made today, regarding the access rates it must pay to Telus under the Mobile Virtual Network Operator (MVNO) regime. "We are surprised that the CRTC wants to limit the choices of Canadians who would like to enjoy innovative new wireless plans at better prices,” said...
Telus-owned prepaid brand Public Mobile continues to tweak its plans, now bringing back its $29/20GB plan. Earlier this month, Public Mobile revamped its plans and changed its $29/20GB plan down to just 10GB of data. But today, the company has brought this plan back to 20GB of data, available to all customers again (at one...
