iOS 7 Bug Affects iPad Deployment, Fix Coming this Month



iOS 7 turned out to be a most successful launch, with adoption rate reaching 35% in less than 24 hours. While this is a huge success for Apple, for schools using iPads as part of their education method, it turned out that the launch of iOS 7 caused a headache.

AllThingD has heard about multiple schools complaining about iOS 7: By installing the new mobile OS, the supervision profiles they had installed on the devices were removed. This left those iPads unsupervised, IT managers without their remote-management privileges, and it also eliminated the filtering protections they had implemented.

“Apple did not realize that installing iOS 7 would remove our (and thousands of organizations across the country) safety protection measure, which now makes the iPad devices unfiltered when accessing the Internet away from school,” said a memo from the Manitou Springs (Colo.) School District 14 to parents, verified by AllThingsD. “In the short term, the district will be collecting iPad devices at the end of each day until the safety protection measure is reinstalled.”

Some, like the school administrator at Manitou were lucky enough to notice the bug in time, so they had time to find a workaround.

“When we first caught wind of the bug, I tweaked our DNS to stop iPads from checking for software updates,” a school administrator who declined to be named said. “That helped us to keep a lot of our iPads running iOS 6.1.3. We plan to maintain those settings until Apple addresses the issue.”

Speaking with AllThingsD, Apple has said that it is aware of the bug, and emphasized that a fix is coming this month, although it didn’t specify an exact date.

“Some business and education users have reported that their supervised devices have reverted to unsupervised when they upgrade to iOS 7,” Apple spokeswoman Trudy Muller told AllThingsD. “We are aware of this issue, and will have a fix this month.”


  • Chrome262

    I understand from a legal point schools have to do this filtering, but its not like these kids don’t look up all the bad stuff anyway. And seriously its up to the parents to make sure the kids don’t really do anything bad or have conversations about stuff they see. I grew up when the internet was new, and I was exposed to all sorts of things, hell I witnessed the birth of internet porn (feel privileged about that one). and to tell you the truth, probably learned more from the internet, then books that I couldn’t get access to till I was 18. Funny thing about kids recently, they have gotten so use to the internet, they often forget that its a resource for tons of stuff, see it as some home work thing lol.