Share:

Apple Offering Free Repairs of 42mm Apple Watch Series 2 Models With Swollen Batteries

Share:

This week, Apple has launched a new service program that offers free out-of-warranty repairs to Apple Watch Series 2 owners whose device suffers from a swollen battery.

According to a report from MacRumors, Apple Retail Stores and Authorized Retailers were informed of the policy change on Friday through the company’s internal portal.

“Apple has determined that under certain conditions, some Apple Watch Series 2 devices may not power on or they may experience an expanded battery.”

The document notes that “some” Apple Watch Series 2 models will not power on or exhibit a swollen battery “under certain conditions”. If your device falls into a certain category after a physical device assessment, Apple will repair the device for free. The minimum requirements required to be eligible were not specified.

The program appears to be limited to Apple Watch Series 2 42mm models, suggesting that the issue is not present on the 38mm models. Repairs are available to owners up to three years after their purchase date, even if they didn’t purchase Apple’s extended warranty.

Apple has not yet released an official statement regarding the matter, nor have they updated the Exchange and Repair Extension Programs webpage.

Share:

  • Aleks Oniszczak

    “The program appears to be limited to Apple Watch Series 2 42mm models” Nope. Series “0” as well (original Apple Watch). In fact, you get an upgrade to Series 1 if you’re “lucky” enough to have your battery swell.

    That being said, not sure why they wouldn’t cover a Series 2 38mm with a swollen battery – or a series 3.

  • Tim

    Slightly related: For the longest time my clickpad on my 2011 Macbook pro has been stuck and actually raised a few mm out of the body. Until yesterday I thought it was the clickpad itself, but upon opening up the computer I discovered that the 7 year old battery has swollen up like a balloon. Removed it and the clickpad works fine.

  • Janker

    This actually happened to me last month. The screen on my 2+ year old Series 0 raised a bit and over the span of a week essentially became loose and touching the screen became useless since it was “floating”. I called Apple Support just for the hell of it to see how much it would cost me to fix it or if there were other options. They replaced it for free with a Series 1. I was not expecting that at all.

Deals