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Apple Refunding Customers Who Recently Purchased Workflow App

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Last week, Apple acquired popular iOS automation app Workflow. Following the acquisition, the company made the app free on the App Store.

If you are a user who purchased the app shortly before the acquisition, this may have angered you. In order to remedy this, Apple has started refunding customers who purchased Workflow over the past few weeks.

Apple has already started sending emails to customers, who recently purchased the app, informing them that their $2.99 (plus tax) will be refunded to their original payment method. Here’s the email:

Dear iTunes Customer,

Thank you for purchasing Workflow by DeskConnect, Inc. Workflow is now available for free in the App Store. Since you recently purchased this app, we have issued you a full refund in the amount of $3.21. These funds will be applied to your original payment method and may take up to five business days from the issue date to post to your account.

Regards,

iTunes Support Team

At this point, Apple’s future plans for the app and the underlying technology are still unclear. However, we do know that Apple plans to keep the app freely available for download on the App Store.

[via MacRumors]

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  • Sterling Archer

    I was bummed when I heard Apple bought workflow and turned it free. I sucked it up and figured it’d just be a loss

    Then I got the email from Apple. Class move, and I’m really happy they followed through.

  • Anon

    Great. Looks like they stripped all Google related services, including syncing photos to Google drive. Good job Apple, with screwing up my workflow and making it less functional.

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  • jabohn

    I think this had more to do with Google than with Apple. I read somewhere that Google and a few other companies didn’t “sign off” on this feature so it had to be removed – I can’t remember where I read this a few days ago and I didn’t use the exact terminology but this is the gist of it.

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