iPhone 6 Owners Sue Apple Over Unresponsive Touchscreens

Iphone 6 touch defect

According to a Reuters report, iPhone 6 and 6 Plus owners are suing Apple in a nationwide class-action lawsuit, alleging that a design defect causes the phones’ touchscreens to become unresponsive, making them unusable. The lawsuit further alleges that Apple has long been aware of the defect which often surfaces after “a flickering gray bar appears atop the touchscreens” but has refused to fix it. 

The plaintiffs linked the problem to Apple’s decision not to use a metal “shield” or “underfill” to protect the relevant parts, as it did on versions of the iPhone 5. “The iPhones are not fit for the purpose of use as smartphones because of the touchscreen defect,” according to the complaint filed in federal court in San Jose, California.

Todd Cleary of California, Jun Bai of Delaware and Thomas Davidson of Pennsylvania are the named plaintiffs in the lawsuit

The plaintiffs, who seek unspecified damages from Apple, have accused the Cupertino tech giant of fraud and violating California consumer protection laws.

Last week, the folks over at iFixit described problems with iPhone 6 touchscreens on their website, labelling the the issue as “Touch Disease”.

Apple has not yet issued any official comment regarding the matter.

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  • Alexandre Forget

    Hope this will force Apple to move. Got a refurbished iPhone 6+ (on warranty) for the touchscreen problem and 2 hours later, my new phone start doing the same thing.

  • Same thing happened to me. I replaced my 6 plus on warranty, and by the time I was at my car I started seeing similar behaviour so I had to waste more time to go replace that one again. My partner had to replace a 6 plus as well for similar issues.

  • Mr. Mac

    Yeah, I just got my 6+ replaced on Saturday and am hoping it won’t happen again. They should probably be replacing them with 6s phones. They don’t have the problem, right?

  • Alexandre Forget

    Not supposed because the frame of the 6S is more robust with the Aluminium 7000 series.

    And the touch IC was moved from the motherboard to the screen.

  • Djdjdjej

    Time for a switch. Gbye iPhone

  • LadeeDa

    good luck in having any one deal with hardware issues better than Apple.