June 3 is Cell Phone Freedom Day, 3-Year Contracts Effectively Come to an End in Canada


Wednesday, June 3, 2015 is Cell Phone Freedom Day in Canada. Any existing three year contracts which have been running for 24 months or longer can be cancelled without any penalties.

Not only will Canadians see an effective end to three year contracts in Canada, but customers will also get all of the protections introduced by the Cell Phone Code of Conduct. Here is a list of some of the new protections included in the code of conduct:

– Caps on data and roaming charges to avoid “bill shock”, including a $100 cap when using wireless data abroad, and a $50 cap on wireless data overage charges in Canada. Telecom providers will need to get your express consent before charging you anything more than these amounts.

– You’ll have the right to unlock your phone 90 days after purchase. Unlocking your phone enables you to use it on other networks – including networks in other countries. This can really save you money when travelling abroad or moving to a different provider.

– Your contract must be written in clear language. No more legalese (or at least, less legalese).

– Finally, if you’re not happy with your service you can return your phone within 15 days with no penalty.

If you signed a three year contract between June 3, 2013 and December 2, 2013 (which means you haven’t had the contract for a full 24 months), you may have to pay a small cancellation fee which is determined through a formula created by the CRTC. If you fall into this group of people, you can find out more about the possible cancellation fees from this document.

Check out the following video of the real insane things that Big Telecom executives have said during the hearings that would determine the future of customer protection rules in Canada:

Will you be cancelling out of your three year contract on June 3? Let us know in the comments below.

[via Open Media]

A software engineer with a passion for creation and innovation using technology. To learn more about me, check out my personal website, which contains links to my projects. Email: nick@iphoneincanada.ca

  • montymon

    Yes, I’ll be cancelling. Currently have two phones in the final year of three-year contracts, mine and my son’s. Paying $90/month for those and my wife has a $90/month plan as well. Switching to Rogers’ share-everything plans and adding my wife’s line will bring the total cost down to $160 for three lines w/4GB of data, unlimited Canada-wide calling and texts. Plus gives us access to Roam Like Home, which will save me when travelling to the US more than my current Roam Mobility saves and I’ll have access to more features.

    Less data [currently sharing 12GB, but rarely use more than 1 or 2GB], but $100 off the cost of three lines and better features.

  • Zeke

    4GB total that the 3 of you will share or 4GB each?

  • montymon

    4GB total. We haven’t used more than 2GB in a couple of years. Giving up my two 6GB packages is something I wouldn’t have dreamed of a year ago, but WiFi is so ubiquitous now it’s not a big deal.

  • wuju

    “Caps on data and roaming charges to avoid “bill shock”, including a $100 cap when using wireless data abroad, and a $50 cap on wireless data overage charges in Canada. Telecom providers will need to get your express consent before charging you anything more than these amounts”

    DOES THIS APPLIES TO ANY PLAN we are currently on with contract or no contract after June 3? Thanks.

  • TheLostVancouverite

    Are unlocks still subject to random fees or will these now be free?

  • DC

    It’s been pretty quiet with very few gains except if you’re willing to BYOD and defect to Wind. I wonder if this is because a large amount of the expiring contracts are old retention plans with a decent data plans in the total outlay of $60 or so. The carriers are counting on many of us staying because our old plans are great compared to today’s market plans.

    As for me, I’m not even sure Fido knows what it’s doing as my Tab was zero yesterday but went back up to $28 today and still no incentives other than LD that I already have on my existing plan!!

    I have the option of going to Telus under my employer’s plan. Does anyone know if I can apply Telus’ bundle discounts to a corporate account as I also have Home Phone and Internet with them.

  • Eric

    Just give me more data.. i need like 8-10gb for around $80 please 🙂 haha

  • Nicole Falle

    Only postpaid consumers have this protection. Prepaid doesn’t need it.

  • Jamie McPherson

    we are done.
    Telus wouldn’t let us get new phones on our contract and I was averaging over $140/month in charges.

  • Jamie McPherson

    And that is for just 1 of our phones

  • Kym Pitvor

    Is this a one day thing? Do you have to cancel tomorrow, or is it just effective staring tomorrow, hubby wants to cancel his as he NEVER uses his private phone and he has one through work, but would like to wait till mid July after holidays if possible?

  • It’s starting from June 3, 2015 onwards. As long as your husband’s contract reaches 24 months into his 36 month contract from June 3 onwards, he can walk away.

  • They will still be subject to a fee

  • Paula

    Wind has a $50 plan with 10 GB high speed data allotment. You can add premium data for $10 and that doubles your data.

  • Eric

    but reception is horrible 🙁

  • kate sarginson

    wish I had read this in June. Just cancelled Telus now as this is when my 36 month contract ended.