Visual Voicemail Explained on iPhone 3G

Hey all!

Today’s discussion will be about Visual VoiceMail with the iPhone 3G.

Visual Voicemail

What is Visual Voicemail?

Visual Voicemail is being able to see and access your voicemails in whichever order you want. It provides you with the option to see and directly go to any of your messages without having to listen to any prior ones. Visual voicemail displays messages like an email inbox, so you can quickly select and listen to messages. Visual Voicemail will provide the number that left the message, as well as the date and time they left it.

How to get Visual Voicemail?

If you have an iPhone plan package (the $60 and up ones), Visual Voicemail is already included, however you can add the feature standalone or as part of a �Value Pack�.

Individually, you can add Visual Voicemail and it will cost $8 to add to your account. Otherwise, you can opt for a $15 Visual Voicemail Value Pack which will give you CallerID with Name Display, Visual Voicemail, 2500 text messages and the WhoCalled service. So, after you have decided which option to choose to get Visual Voicemail, you must meet the following three criteria:

1.) You must have a data plan

2.) You must have a ‘4000’ series Sim Card

3.) You cannot have any media/internet blocks on your account

If you are starting up a new account and you are opting for Visual Voicemail, then you have already met requirement #2 and #3 because all iPhone 3G’s come with a 4000 series Sim Card already inside the phone and new iPhone 3G accounts do not have the data blocked automatically, but you still need to opt for a data plan because Visual Voicemail uses data, not minutes (as it would be with the previous voicemail types).

How to set-up Visual Voicemail?

Note: The steps below assume you have met the above 3 requirements

To set-up visual voicemail without a ‘4000’ series sim card (this is for the people who will be upgrading their accounts and already have a sim card), you must do the following steps:

1.) Get a 4000 series sim card

2.) Put the new 4000 series sim card, once activated, into iPhone 3G and ensure that Visual Voicemail has been added to your account

3.) Bring up the keypad (under the phone button on the home-screen of iPhone 3G) and dial:

A. * 5005*86*+16478029327#

B. Then push �Call�

4.) Go to the Voicemail button in the bottom right corner and click �Setup�. Your password is the last four digits of your phone number.

Note: To get the �+� sign on iPhone 3G, push and hold the number �0� on the keypad until the �+� appears

To set-up visual voicemail if you have a 4000 series sim card (for people who have the 4000 series sim and for new clients), you must do the following steps:

1.) Ensure the phone is activated and that Visual Voicemail is added to the account

2.) Go to the voicemail button on iPhone 3G under the �Phone� button on your home-screen

3.) Click �Setup�

4.) The password is the last four digits of your phone number

Note: If you are porting in a number from other carrier, you must wait until that number ports in before setting up Visual Voicemail. Once the number has ported in, the password will be the last four digits of the number that was ported.

Lastly, remember that if you are moving from the regular voicemail service to the Visual voicemail service, you will lose any saved voicemails and will have to re-record your greeting.

And that will just about do it folks. So have fun with Visual voicemail, because you do not really appreciate how neat it really is until you try it! Enjoy!

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Jody
Jody
17 years ago

Is there a way to make visual voice mail behave like regular voice mail. I have a new iphone and gave my sister my old one. She has a visual voice mail plan, but no data plan and her voice mail won’t alert her when she has a message.

Andrew
Andrew
17 years ago

@ jody yes when you subscribe to visual voicemail you get original too. just dial 1 then your number and there u go

jr
jr
17 years ago

i have the 3g plan which includes the visual voice mail , but when ever i try to set it up i get the voicemail error try again later , i called rogers and they told me that i may have internet blocked , but ive been on safari on wi-fi all day , any ideas?

X1Zero
X1Zero
17 years ago

@jr,

The rogers data blocks do not block wifi. You likely have data blocks on your account. Call rogers and request them to be taken off

Aaron Ryan
Aaron Ryan
17 years ago

Any idea when, or if, Rogers will update the service so that we can turn off the text notification when we receive a new message. Receiving the message defeats the purpose of Visual Voicemail.

ruffdeezy
17 years ago

@ Aaron Ryan
You just have to call in to get them to disable that.

Aaron
Aaron
17 years ago

Nah, I called in to get the who called feature turned off and asked about the voicemail and was told you do it yourself by calling you own number and disabling of under administrative preferences bit there are none.

kayam
kayam
17 years ago

I have an older sim card and visual voice mail works fine. Rogers.

Quicken
Quicken
17 years ago

I bought my iphone on a hardware upgrade. I put in my old 3040 sim from my k790 and everything worked fine including visual voicemail. Also I do not recieve new voice mail text message.

Mr. Speedy
Mr. Speedy
17 years ago

I swapped the ‘4000, SIM with my old ‘3400’ SIM when I received my 3G and Visual Voice Mail works fine. Should I activated my ‘4000’ SIM anyway? What’s the benefit if VVM works on a 3400?

jmpgray
jmpgray
17 years ago

I have a newly activated 3G with the Visual Voicemail Value Pack. When I hit the voicemail button on the call screen it simply dials my voicemail. How do I activate the Visual part ?!?

X1Zero
X1Zero
17 years ago

To get it to work depends if u upgraded or are a new customer.

Follow my post, it details what needs to be done.

eason
eason
17 years ago

does anyone know if wifi can push the voice mail to the iPhone instead of just use the data? cause i don’t know if i don’t use the data plan, i can’t use the visual voice mail too? thanks~

X1Zero
X1Zero
17 years ago

@Eason,

You will need a data package to use VVM. Without data, you will only have regular voicemail.

X1Zero
X1Zero
17 years ago

@Speedy,

If VVM works on your 3040 sim card, that is fine, but the 4000 series is newer and will provide for the best reception and least problems. It costs you nothing to change, so I would just because it is newer.

x1zero
x1zero
17 years ago

If older SIM cards are working for some, that is fine, but as I mentioned above, the new sim cards provide the best reception and least problems and cost you nothing to switch.

Mr. Speedy
Mr. Speedy
17 years ago

Can you do the SIM switch over the phone or do you have to go to a Rogers store? What’s the procedure?

jmpgray
jmpgray
17 years ago

I am a new customer to Rogers.

X1Zero
X1Zero
17 years ago

@Speedy,
If you didn’t use the sim card that came in the phone, just call Rogers and tell them you need to change the sim card. They will guide you from there and you only provide them with the number after “2720” on the sim.

Mr. Speedy
Mr. Speedy
17 years ago

Thanks X1Zero.

chasey
chasey
17 years ago

i just left a rogers store in southwestern ontario and the rep there told me that they cannot block the data plan from their end…ive read in a bunch of posts that they can? can anyone confirm or deny???

X1Zero
X1Zero
17 years ago

yes you can block data. The rep was trying to scare you into a sale

chasey
chasey
17 years ago

if data / the internet is blocked from the rogers side…can i still use the wi-fi to access the inet???

X1Zero
X1Zero
17 years ago

yes you can still access the Internet by WiFi, but not visual voicemail.

nate
nate
17 years ago

hey…. is there any way to reverse this? i did it on my iphone 2g and now my voicemail button doesnt work right…. any idea how to make this work on the 2g?

X1Zero
X1Zero
17 years ago

@Nate,

You can try to put the sim in anotheer phone and set the voicemail number (regular one) or reset the settings on the iPhone.

danger
danger
17 years ago

is there anyway to do something similar to this, but with fido?

Kumar
Kumar
17 years ago

Hi , May be you can help me.
I got my iPhone 3G with ATT, a week back and fortunately/unfortunately the guys at ATT store did not add the 30$ data package.
And now,I am not able to access my voice mail box at all, may be b’coz of no data plan on my account.
I really dont want the data plan my account , is there a way to get the voice mail feature on my phone.
When I hit the voice mail button , it asks me the voice mailbox number, and when I enter the number(I called att and asked for my voicemail box number) the phone says “Invalid number and please enter the number given by system adminstrator” .

Any help or guidance will be of enormous help and highly appreciated.

I’ll be eagerly waiting for your comments.

thanks.

shannon
shannon
17 years ago

I live in the US. My friend called the *5005* number to be a jerk. Now, my voicemail says welcome to Roger’s voicemail or whatever. Please help to return that to normal. I tried searching and cannot find an answer.

Alex
Alex
Reply to  shannon
16 years ago

Im in the same boat my bro dailed that 5005 number and i live in the us now im stuck with this rodgers thing i need help

Courtney
Courtney
16 years ago

A rep told me that I could use a smart phone plan on an iphone (because it is a more affordable plan). Another rep told me this was not possible becasue the iphone will not work without visual voicemail. Can someone please let me know which rep was correct?

X1Zero
Reply to  Courtney
16 years ago

The first rep.

Jody
Jody
17 years ago

Is there a way to make visual voice mail behave like regular voice mail. I have a new iphone and gave my sister my old one. She has a visual voice mail plan, but no data plan and her voice mail won’t alert her when she has a message.

Jody
Jody
17 years ago

Is there a way to make visual voice mail behave like regular voice mail. I have a new iphone and gave my sister my old one. She has a visual voice mail plan, but no data plan and her voice mail won’t alert her when she has a message.

Andrew
Andrew
17 years ago

@ jody yes when you subscribe to visual voicemail you get original too. just dial 1 then your number and there u go

Andrew
Andrew
17 years ago

@ jody yes when you subscribe to visual voicemail you get original too. just dial 1 then your number and there u go

jr
jr
17 years ago

i have the 3g plan which includes the visual voice mail , but when ever i try to set it up i get the voicemail error try again later , i called rogers and they told me that i may have internet blocked , but ive been on safari on wi-fi all day , any ideas?

jr
jr
17 years ago

i have the 3g plan which includes the visual voice mail , but when ever i try to set it up i get the voicemail error try again later , i called rogers and they told me that i may have internet blocked , but ive been on safari on wi-fi all day , any ideas?

X1Zero
X1Zero
17 years ago

@jr,

The rogers data blocks do not block wifi. You likely have data blocks on your account. Call rogers and request them to be taken off

X1Zero
X1Zero
17 years ago

@jr,

The rogers data blocks do not block wifi. You likely have data blocks on your account. Call rogers and request them to be taken off

Aaron Ryan
Aaron Ryan
17 years ago

Any idea when, or if, Rogers will update the service so that we can turn off the text notification when we receive a new message. Receiving the message defeats the purpose of Visual Voicemail.

Aaron Ryan
Aaron Ryan
17 years ago

Any idea when, or if, Rogers will update the service so that we can turn off the text notification when we receive a new message. Receiving the message defeats the purpose of Visual Voicemail.

ruffdeezy
17 years ago

@ Aaron Ryan
You just have to call in to get them to disable that.

ruffdeezy
17 years ago

@ Aaron Ryan
You just have to call in to get them to disable that.

Aaron
Aaron
17 years ago

Nah, I called in to get the who called feature turned off and asked about the voicemail and was told you do it yourself by calling you own number and disabling of under administrative preferences bit there are none.

kayam
kayam
17 years ago

I have an older sim card and visual voice mail works fine. Rogers.

Quicken
Quicken
17 years ago

I bought my iphone on a hardware upgrade. I put in my old 3040 sim from my k790 and everything worked fine including visual voicemail. Also I do not recieve new voice mail text message.

Mr. Speedy
Mr. Speedy
17 years ago

I swapped the ‘4000, SIM with my old ‘3400’ SIM when I received my 3G and Visual Voice Mail works fine. Should I activated my ‘4000’ SIM anyway? What’s the benefit if VVM works on a 3400?

Mr. Speedy
Mr. Speedy
17 years ago

I swapped the ‘4000, SIM with my old ‘3400’ SIM when I received my 3G and Visual Voice Mail works fine. Should I activated my ‘4000’ SIM anyway? What’s the benefit if VVM works on a 3400?

jmpgray
jmpgray
17 years ago

I have a newly activated 3G with the Visual Voicemail Value Pack. When I hit the voicemail button on the call screen it simply dials my voicemail. How do I activate the Visual part ?!?

X1Zero
X1Zero
17 years ago

To get it to work depends if u upgraded or are a new customer.

Follow my post, it details what needs to be done.

X1Zero
X1Zero
17 years ago

To get it to work depends if u upgraded or are a new customer.

Follow my post, it details what needs to be done.

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